This document contains a resume for Vincent Joseph D. Quintos. It summarizes his professional experience including current and previous roles in operations, sales, and business development. It also lists his educational background, training and seminars attended, and contact information. The resume demonstrates over 15 years of experience in retail, logistics, and franchise operations management.

1. VINCENT JOSEPH D. QUINTOS
Address: 171-B General Evangelista Street, Bagong Barrio, Caloocan City
Tel No.: (02)362-2919 Cell No.: 0933-7205246, 0933-2799562
E-mail Address: vincequintos@yahoo.com.ph,
TIN: 218-483-028 SSS No.: 33-7312653-7
GSIS Policy No.: CM-704729
PhilHealth No.: 12-050558949-7
Pag-IBIG No.: 164-001-074-423
Career Civil Service Professional – 82.43%
March 12, 1980 5’7” Filipino
Roman Catholic 140 lbs. Married
JOB OBJECTIVES
To obtain a position in the field of Operations, Retail, Sales or Business Development that will further develop my
strategic and implementation skills and to apply and contribute my experience and knowledge for the achievement
of the organization’s objectives.
EMPLOYMENT HISTORY
MAY 2012 – PRESENT
LBC EXPRESS INC. – PHILIPPINES
5TH
Floor Star Cruises Centre, 100 Andrews Avenue, Newport Cybertourism Zone, Pasay City
Philippines Branch Operations – North East Metro Manila – Team Head
Job Summary
 Responsible in leading the team towards a common goal and objective
 Supervises the operation of the team and the branches as a whole
 Motivator and innovator who unites and leads the team in achieving the goals set
 Solve problems, makes improvements and act upon information received
 Accountable to the NEMM-Area Manager
Duties and Responsibilities:
 Approval of leaves
 Approval of all requests and documents
 Coaching and Imposition of sanctions
 Delegation of work and re-assignment (rotation) of associates
 Monitoring of Company Assets
 Handling of Customer Service
 Branch Development and Marketing Activities
 Decision Making Process
 Monitoring of Deliverables and Accomplishments
 Ensures effective implementation of the Quality System
 Performs Audit and Cross-Audit Functions
 Processing of Business Permits
Achievements:
 Able to achieved 113% increase of Revenue for the fiscal year-2014 vs. target
 Able to increased Peso-Sales to 30% and Unit-Sales to 39% for the fiscal year 2014 vs. 2013
 Able to increased Peso-Sales to 2% and Unit-Sales to 29% for the fiscal year 2013 vs. 2012

2.  Expansion of 3 additional branches from 2012 till 2013
 Started supervision of 12 manpower and increased it to 25 at the end of 2014
 Initiated Process Innovation which translated to increase sales performance, expense reduction, maximized
profitability and motivated associates
 Recognition and rewards of top performing associates on a quarterly and annually basis
 Implementation of Daily, weekly and Monthly Monitoring of Sales Performances of branches and
associates
MAY 2011 – MAY 2012
PR GAZ HOLDINGS INC.
Retelco Drive corner E.Rodriguez Jr. Avenue, Bagong Ilog, Pasig City
Retail Sales and Marketing Group – Compliance Officer (May 2011 – May 2012)
 Enforced standards through well publicized disciplinary guidelines and developing policies addressing
dealings with sanctioned individuals
 Implementation of written policies, procedures, and standards of conduct
 Respond promptly to detected offenses, developing corrective action, and reporting findings
 Established a compliance committee. Responsible for the coordination with HRDD and Internal Audit
Department for all the cases pertaining to office and store personnel
 Responsible for monitoring and assessing every aspect of sales and marketing program planned and
developed by the RSM-Group
 Responsible for monitoring the expenses of the company-owned stores, for improving the operational
procedure or process, to maximize utilization and reduce operation cost.
 Reports directly to the Vice President of Retail Sales and Marketing Group
Project Manager for SWUP Payment and Loyalty Application (May 2011 – May 2012)
 Responsible for monitoring and assessing Pivot Points ( SWUP Loyalty Application Program) and POS
(Purchasing Ordering System) Terminal of PR Gaz Holdings Inc.
 Responsible for scheduling of maintenance and ordering of POS
 Responsible for the coordination with third party partners concerns such as PLDT SME and GHL
 Act as a Head of SWUP Admin. Teams up with IT Head and Marketing Supervisor for the maintenance of
the SWUP Program
District Sales Supervisor for NCR Area (October 2011 to May 2012)
 Responsible for the growth and performance of all company- owned stores in the area of coverage
 Managing and motivating store personnel to increase sales and distribution within the area
 Coaching, validating, and imposed discipline to store personnel to ensure efficiency
 Responsible for developing new strategies to improve company-owned stores with low sales and
unsatisfactory performance.
 Monitors, analyze and evaluate daily sales volume and operations in the area of coverage
 Analyzing sales figures and forecasting future sales volumes to maximize profits
 Analyzing and interpreting trends to facilitate and initiate planning and implementation sales and marketing
programs
Achievements:
 Responsible for creating the Audit KRA Scores in connection for every store’s monthly KRA
 Responsible for creating a Compliance System Report for all Company-Owned Stores
 Successfully implement a system of monitoring daily sales performance which motivates store personnel in
striving to hit sales targets
 Increased market share and generated incremental sales by opening new accounts (households and
commercial) accounts at strategic areas where PR Gas products has still slim distribution
 Recognize top performing store personnel which enable them to attain promotion

3. JULY 2006 – JAN 2011
JULIE’S FRANCHISE CORPORATION
A. Rodriguez Ave., Rosario, Pasig
Sales and Operations Department – Business Development Specialist
Key Organizational Relationships:
 To ensure the welfare and development of the business of the Franchisees within the cluster, maintaining
and sustaining its profitability.
 Provides support to the Franchisees assigned to a specific area of coverage
 Gives sufficient information to the Management regarding issues and concerns pertaining to the
Franchisees
 Accountable to the Cluster Business Unit Manager/Area Manager
Roles and Responsibilities:
 As Business Consultants, assist franchisee in business expansion thru site location and provide win-win
scenario on matters pertaining to business decision. Provides in-depth analysis and recommendations on
Franchisee’s Financial Statements
 As Marketing Officer, regularly monitors market trends and synthesize data to conceptualize, implement,
monitor and evaluate Local Store Marketing strategies
 As Liaison Officer/Coordinator, communicates timely information with regards to policies & procedures,
programs, and all matters concerning JBS operation before its implementation
 As Account Executive, on scheduled basis, visits institutional accounts to increase sales. Informs
franchisee of accurate data on bakeshop standing vis-à-vis with competitions
 As Event Manager, organizes activities related to store opening and local marketing launches.
Achievements:
 Promoted to Senior Business Development Specialist for National Capital Region.
 Able to hit Topline and Bottomline goals for the total area through effective and efficient Annual Business
Planning per Franchisee within the scope of coverage
 Able to manage and supervise Key Accounts Franchisees starting year 2008 to 2011
 Manage the Franchisee of the Year for 2009 awarded by the Philippine Franchise Association
 Successfully conceptualized and managed together with the Franchisee the Quezon City Feeding Program
Project which generated revenue of additional more or less Two (2) Million Pesos
AUGUST 2005 – FEBRUARY 2006
MISTER DONUT, PHILIPPINES
#80-82 RAMCAR Bldg., Roces Ave., Diliman, Quezon City
MD-Field Operations - Area Manager
 Handles and maintains good working relationship for all Franchise, Satellite, Test Market and Dealer
Accounts for Sampaloc Area
 Area Coordinator for Sampaloc Mister Donut Plant/Kitchen
 Responsible for auditing Mister Donut Shops (Sampaloc Area) for its Quality, Service and Cleanliness by
the use of Outlet Performance Review
 Responsible for computing Profit and Loss, Daily, Weekly, Monthly and Yearly Gross and Net Sales and
Throw Away Percentage for all the shops in Sampaloc Area

4.  Responsible in forecasting and assisting all the Franchisees for all the special events, special selling, local
store marketing and national promos of Mister Donut
MAY 2004 – NOVEMBER 2004
COCOLIFE
Cocolife Building, 6774 Ayala Avenue, Makati City
Group Marketing Division – Accounts Asst.
MAY 2003 – MAY 2004
Philippine Overseas Employment Administration
POEA Bldg. Ortigas Ave. corner EDSA, Mandaluyong City
Planning Branch – Policies and Programs Division - Clerk
JANUARY 2002 – JUNE, 2002
United Laboratories, Inc.
No. 66 United St., Mandaluyong City
Corporate Audio Visual Communication Services – Asst
SEMINARS / TRAININGS ATTENDED
TITLE OF SEMINAR / TRAINING INCLUSIVE DATES CONDUCTED / SPONSORED BY:
Effective Oral Communication SEPTEMBER 9-10, 2014 Holistic Learning and Development
Solutions – Joffre Chua
Change Management Seminar AUGUST 28-29, 2014 Jerry Ramirez, G-Hotel, Manila
Problem Solving and Decision AUGUST 19-20, 2014 Lorna Siojo,The Heritage Hotel
Making – Seminar
Effective Business Writing Seminar AUGUST 7, 2014 Southeast Asia Speakers and Trainers
Bureau, Inc. Maria Celeste F. Coscolluela
New Horizon Hotel
Coaching for Success and JULY 9-11, 2014 LBC, Express, Inc.
Leadership Challenge Workshop New Horizon Hotel
Microsoft Excel 2007 Level2 JULY 8, 2014 EDUPRO
Comprehensive Operations and MARCH 27-28, 2014 LBC, Express, Inc.
Training Program Dulcinea, Tomas Morato, QC
Rebranding and Bayad Center AUGUST 16-17, 2013 LBC, Express, Inc.
Cascade Dulcinea, Tomas Morato, QC
Microsoft Powerpoint 2007 Level2 MAY 16, 2013 EDUPRO

5. Foundation of Leadership JUNE 25-29, 2012 Michael Powell Joseph, Jr.
Marriot Hotel
Business Intelligence Boot Camp AUGUST 17-28, 2009 Julie’s Franchise Corporation
Local Store Marketing JUNE 17-19, 2009 Coca Cola Bottlers Philippines, Inc.
17th
National Retail Conference AUGUST 14-15, 2008 Julie’s Franchise Corporation
Performance Coaching and JULY 17-18, 2007 Dr. Leonor S. Caneja
Counseling Workshop
Profiting from Positive Franchise JUNE 13-14, 2007 Atty. Claro F. Certeza,
Relations Asian Institute of Management
Bakery Management Seminar AUGUST 7-16, 2006 Julie’s Franchise Corp.
Bread Baking Science and JULY 10-19, 2006 Julie’s Franchise Corp.
Technology
Comprehensive Management and JANUARY 16-27, 2006 Mister Donut, Philippines
Franchise Training
Basic Shop Operations Training AUGUST 8-14, 2005 Mister Donut, Philippines
Teamwork for Excellence Workshop AUGUST 12-13, 2004 COCOLIFE
Quality Management System and JULY 06, 2004 COCOLIFE
Basic Customer Service Program
Seminar on Stress Management FEBRUARY 23-24, 2004 Mrs. Virginia N. Bactad
Seminar on Records Administration OCTOBER 22-23, 2003 Lecturers from National Archives
and Archives Management
EDUCATIONAL BACKGROUND
COLLEGE San Sebastian College-Recoletos
Recto, Manila
Bachelor of Science in Computer Science
1997 – 2001
Member, Sebastinian Computer Science Society, (1997 – 2001)
Class President, (1997)
Model Platoon, ROTC, (1997 – 1998)
HIGH SCHOOL Holy Trinity Academy
Calabash Rd. Balic-Balic, Sampaloc, Manila
1993 – 1997
Graduated in Top 10 of Graduating Class and Loyalty Awardee
Consistent Student with Distinction
Gold Medal in Mathematics Quiz Bee (1995)
Vice President, Math Enthusiast Club, (1996 – 1997)
Class Treasurer, (1996 – 1997)
Model Platoon, CAT, (1996 – 1997)
Treasurer, Math Enthusiast Club, (1995 – 1996)
Choir Member, (1995 – 1997)
Member, Legion of Mary, (1994 – 1995)
Member, Social Studies Club, (1995)

6. Member, Math Enthusiast Club, (1993 – 1994)
Member, Physical Education Club, (1993 – 1994)
ELEMENTARY Holy Trinity Academy
Calabash Rd. Balic-Balic, Sampaloc, Manila
1987 – 1993
Consistent Honor Student and Student with Distinction
Member, Math Club, (1991 – 1993)
Member, Chamber Theater’s Club, (1991 – 1993)
Member, Dominic Savio’s Friends, (1990 – 1993)

7. Member, Math Enthusiast Club, (1993 – 1994)
Member, Physical Education Club, (1993 – 1994)
ELEMENTARY Holy Trinity Academy
Calabash Rd. Balic-Balic, Sampaloc, Manila
1987 – 1993
Consistent Honor Student and Student with Distinction
Member, Math Club, (1991 – 1993)
Member, Chamber Theater’s Club, (1991 – 1993)
Member, Dominic Savio’s Friends, (1990 – 1993)