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IN PARTNERSHIP WITH
4 Actionable Strategies
to Win at High-Volume
Recruiting
CALL FOR ENTRIES
Deadline: February 28, 2020
RallyAwards.com
© 2020®
Today’s Speakers
© 2020®
Lori Sylvia
Founder and CEO
Rally
@lorimsylvia
@rally_rm
Trish Freshwater
Sr. Communications Manager
Sodexo Talent Acquisition
@SodexoTrish
Billy Scharmann
Sr. Manager of Supply
PICKUP
© 2020®
© 2020®
PICKUP is transforming the same day delivery
space. Our unique same day delivery model is
specifically designed to handle merchandise
more than 50 lbs. and transported less than 50
miles. Our service connects customers (retail
and otherwise) to fully qualified delivery
professionals with up-to-date equipment ready
to tackle the biggest logistics challenges.
© 2020®
What You’ll Learn Today
• Key moments in candidate communications that can make or break recruiting
• Strategies to retain and recruit from the talent you’ve already onboarded and trained
• How to personalize the candidate experience through video, mobile and text
• Tips for aligning business partners on creating a consistent candidate experience at scale
• Live Q & A
© 2020®
Strategy #1
Candidate
Communications
© 2020®
ATS
Messaging
• Consistent structure
• Candidate-centric language
• Call to action
• Address key touchpoints in
the process
© 2020®
Initiate Interview
Dear Recipient: First Name,
Congratulations! You have been forwarded to the hiring manager for further
consideration in the interview process for the Recruiting Workflow: Job : Position
Posting Title position (Recruiting Workflow: Job : System ID). While waiting to see if
you’re selected for an interview, take a moment to read through these interview tips.
Also, you can log into your profile any time to check your status for any positions
you have applied to or update your information.
Again, thank you for your continued interest in this position.
Sincerely,
Job: Recruiter : Full Name: First Last
© 2020®
Interview Complete
Dear Recipient: First Name,
Thank you for taking the time to interview for the Recruiting Workflow: Job : Position
Posting Title position (Recruiting Workflow: Job : System ID). I hope that all your
questions were answered and that you learned more about the job itself and the
location.
As the hiring manager finishes the selection process for this position, you can
discover more about why you should choose Sodexo! We have lots of information
online about our benefits and culture, as well as many employee stories on our
Sodexo USA Careers Blog.
Also, you can log into your profile any time to check your status for any positions
you have applied to or update your information.
Again, thank you for your continued interest as we make our final hiring decision.
© 2020®
Job
Descriptions
• Make a good first impression
• Consistent presentation
• Candidate-centric language
• Key details at the top
© 2020®
© 2020®
Strategy #2
Retention &
Internal Mobility
© 2020®
On-Demand Retention
© 2020®
Careers Blog
© 2020®
Promoting from Within
• Career advancement stories
• Mentoring programs
• Employee profiles /
internal sourcing
© 2020®
Influencing through Video
© 2020®
Determining Candidate Interests
© 2020®
Extrapolate to Social
© 2020®
Finding Content
© 2020®
Strategy #3
Mobile First
© 2020®
Why Mobile First?
• 70% apply with smartphone
• Make mobile “non-stop” to
prevent drop off
• Verify tech skills if majority of
role done on mobile
© 2020®
Transparency & Experience
• Set candidate expectations
about what’s next
• Personalization and branded
across all platforms:
landing page > application > interview >
onboarding
© 2020®
All Friction is Not Bad
• Stages that require thought and
time can increase applicant quality
• Gather necessary documents up
front vs after the fact when they
may have lost interest
© 2020®
Strategy #4
Text Messaging
© 2020®
Text Messaging
• Preferred communication tool for
many candidates
• Opportunity for AI customer service
• Connect with candidates
• Candidate / employee engagement
© 2020®
Using SMS
at Scale
• Use names where applicable
• Provide 2-way communication
• Respond in a reasonable time
• Include a “Call To Action”
• Keep it simple and be brief
© 2020®
SMS First Communications
© 2020®
Lessons Learned
Trish
• Communicate often
• Be consistent
• Be human
• Tell a story
• Maximize exposure
• Help candidates self-select out
Billy
• Differentiate with a “personalized and
easy” experience
• Automations and integrations are vital
• Leverage video throughout
• Not all friction is “bad”
• Never stop analyzing data
© 2020®
Thank you!

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Rally Webinar: 4 Actionable Strategies to Win at High Volume Recruiting

  • 1. IN PARTNERSHIP WITH 4 Actionable Strategies to Win at High-Volume Recruiting
  • 2. CALL FOR ENTRIES Deadline: February 28, 2020 RallyAwards.com
  • 4. © 2020® Lori Sylvia Founder and CEO Rally @lorimsylvia @rally_rm Trish Freshwater Sr. Communications Manager Sodexo Talent Acquisition @SodexoTrish Billy Scharmann Sr. Manager of Supply PICKUP
  • 6. © 2020® PICKUP is transforming the same day delivery space. Our unique same day delivery model is specifically designed to handle merchandise more than 50 lbs. and transported less than 50 miles. Our service connects customers (retail and otherwise) to fully qualified delivery professionals with up-to-date equipment ready to tackle the biggest logistics challenges.
  • 7. © 2020® What You’ll Learn Today • Key moments in candidate communications that can make or break recruiting • Strategies to retain and recruit from the talent you’ve already onboarded and trained • How to personalize the candidate experience through video, mobile and text • Tips for aligning business partners on creating a consistent candidate experience at scale • Live Q & A
  • 9. © 2020® ATS Messaging • Consistent structure • Candidate-centric language • Call to action • Address key touchpoints in the process
  • 10. © 2020® Initiate Interview Dear Recipient: First Name, Congratulations! You have been forwarded to the hiring manager for further consideration in the interview process for the Recruiting Workflow: Job : Position Posting Title position (Recruiting Workflow: Job : System ID). While waiting to see if you’re selected for an interview, take a moment to read through these interview tips. Also, you can log into your profile any time to check your status for any positions you have applied to or update your information. Again, thank you for your continued interest in this position. Sincerely, Job: Recruiter : Full Name: First Last
  • 11. © 2020® Interview Complete Dear Recipient: First Name, Thank you for taking the time to interview for the Recruiting Workflow: Job : Position Posting Title position (Recruiting Workflow: Job : System ID). I hope that all your questions were answered and that you learned more about the job itself and the location. As the hiring manager finishes the selection process for this position, you can discover more about why you should choose Sodexo! We have lots of information online about our benefits and culture, as well as many employee stories on our Sodexo USA Careers Blog. Also, you can log into your profile any time to check your status for any positions you have applied to or update your information. Again, thank you for your continued interest as we make our final hiring decision.
  • 12. © 2020® Job Descriptions • Make a good first impression • Consistent presentation • Candidate-centric language • Key details at the top
  • 14. © 2020® Strategy #2 Retention & Internal Mobility
  • 17. © 2020® Promoting from Within • Career advancement stories • Mentoring programs • Employee profiles / internal sourcing
  • 23. © 2020® Why Mobile First? • 70% apply with smartphone • Make mobile “non-stop” to prevent drop off • Verify tech skills if majority of role done on mobile
  • 24. © 2020® Transparency & Experience • Set candidate expectations about what’s next • Personalization and branded across all platforms: landing page > application > interview > onboarding
  • 25. © 2020® All Friction is Not Bad • Stages that require thought and time can increase applicant quality • Gather necessary documents up front vs after the fact when they may have lost interest
  • 27. © 2020® Text Messaging • Preferred communication tool for many candidates • Opportunity for AI customer service • Connect with candidates • Candidate / employee engagement
  • 28. © 2020® Using SMS at Scale • Use names where applicable • Provide 2-way communication • Respond in a reasonable time • Include a “Call To Action” • Keep it simple and be brief
  • 29. © 2020® SMS First Communications
  • 30. © 2020® Lessons Learned Trish • Communicate often • Be consistent • Be human • Tell a story • Maximize exposure • Help candidates self-select out Billy • Differentiate with a “personalized and easy” experience • Automations and integrations are vital • Leverage video throughout • Not all friction is “bad” • Never stop analyzing data