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RAJIV KUMAR
E-Mail: kkrajiv@gmail.com
Contact No.: 0091 9790700331
Looking for suitable position in Supply Chain Management, Accounting & Financial Operations (P2P) and Knowledge Management
- to make significant contribution with the skills and expertise gained from my experience
PROFILE SUMMARY
• A competent professional with over 13 years of experience in Accounts Payables, Procurement, Auditing, Due Diligence,
Validation/SOP, Payroll Management, Customer Relationship Management, Process Migration & Transition and Service Desk.
• Enterprising leader with skills in mentoring and motivating individuals for maximizing productivity
• Possess strong people management, planning, communication, ownership & leadership skills
• An effective contributor with distinguished abilities in end-to-end business operations, self-motivator to maintain deliverables as
per SLA; effectively resolved escalated issues communicated the status and resolution options to the interested parties.
• A keen strategist and planner with skills in conceptualizing and effecting process initiatives to enhancing process efficiency,
contributed ideas for the growth of the process and the team.
• Proven skills as a team player to work in sync with the corporate set parameters & working with the team for achieving
business and individual goals.
CORE COMPETENCIES
Quality & Compliance Team Leadership & Motivation Knowledge Management
Training & Development Supply Chain Management Spanish Language Expert
Procurement MIS/Reporting
Invoice Management Payment & Vendor Management Process Mapping
EMPLOYMENT DETAILS
June-13 to present Flextronics Global Shared Service Centre., Chennai
Growth Path:
Subject Matter Expert (SME) & Spanish Language Expert
Responsible for Supplier Sourcing, negotiation and development. To minimize overall costs to the Business while optimizing
Quality and delivery.
Lead Supplier negotiation on Pricing, Payment and Delivery Terms, Quality targets, consignment and finished goods stocking
policies. Negotiate Supplier Contract through final approvals.
Highlights:
• Identify new Suppliers by assessing capabilities and capacity. Identify and pursue Cost reduction opportunities to lower cost of
goods procured.
• Analyse Purchase Price variances for Team and assist Buyers to get best prices form authorized Vendors in Global Market.
• Responsible to review and expedite rejected materials to Suppliers, from initial evaluation until goods returned to Supplier
(RMA)
• Exploring New Suppliers to assure the Highest Quality, lowest price and best availability of the product.
• Liaise and work closely with Quality, Production, Shipping / Receiving, Customs, Production Planning Manager.
• Resolve Vendor / Contractor grievances and claims against Suppliers.
• Contact Suppliers to resolve missed deliveries, Short Shipments and pricing discrepancies.
• Work with Fedex Traffic Team & Customs Department – query resolution to Clearance Delays reduced.
• Analyzing the performance of plants and suppliers in Mexico and reporting the same to concerned parties.
• Work collaboratively with the Planners and resolve supply shortages for 12months time phase planning.
• Involved in overseeing Training for Warehouse Receiving and Fedex Customs Process for all new joinee
• Conduct Basic Spanish Training for employees on Transitions to Plants in Mexico.
• IKW Project – Fedex Clearance Delay – implementation of Fedex process – goal to reduce any manual touches – provide end
to end solution to Logistics team ( to be completed by June 2015)
Jan-11 – June 2013 with Maner Sweets & Food Products, Patna
Growth Path :
Assistant Manager – Procurement.
Independent Handling of Procurement Unit
Responsible for procurement of goods and services
Negotiate and finalize various procurement deals with Vendors
Managing relationships with Suppliers and Vendors
Vendor Reconciliation
Ensure monthly and Quarter Closings.
Aug’08-Jan’11 with Logica India Pvt. Ltd., Bangalore
Growth Path:
Team Leader – Accounts Payables: Aug’08-Jan’11
As Team Leader – Accounts Payables
• Spearheaded the activities of IT and Business Services Company in Europe
• Managed a team of 24 people for Logica Accounts Payables.
• Provided end-to-end solutions to customers
• Ensure adherence to SLA – Processing of Invoices / Invoices on Hold
• Ensured:
o Reduction of invoices which are put on hold reports
o Clearance of County Court Judgements for better credit rating of company
• Handled issues and escalations for the Accounts Payables Team.
• Weekly report to Logica UK Team – Invoice processing status, Rejection tracker, IOH report
• Involved in setting up of Customer Help Desk – on-time solutions for Payment to Logica Vendors
• Ensured compliance of Process with Auditors
• Initiated smooth transition process – AP to Logica Chennai division.
• Included 1 week training for New Joinees – Process Flow, Invoice Processing, CCJ & Payments Process.
Highlights:
Consultant – Knowledge Management Services
• Understood critical areas of KM services and worked for process refinement
• Involved in process improvement of multiple data on excel
• Created tracking mechanism for viewers on Logica Library.
• Successfully:
o Took ownership of unwanted data, files & record on databases for archives (Logica Library)
o Worked on quick searches for metadata and keywords for critical process across all revenue domains
• Stellar role in initiating process changes for helpdesk set up.
• Initiated process for Monthly Blogging on Knowledge Management – updates, changes
Nov’03-Jan’08 with Oracle India Pvt. Ltd., (GFIC) Bangalore
Growth Path:
Accounts Payables – Spanish Language Expert: Nov’03-Oct’06
Accounts Payables – Project Lead - IBAN Project: Oct’06-Jan’07
Customer Service Desk – Senior P2P Consultant: Jan’07-Jan’08
Highlights:
As Customer Service Desk – Senior P2P Consultant
• Stabilized & streamlined new process - 1st
Pilot Project in Oracle GFIC
• Significantly contributed in transition planning and methodology as per the business & client requirements
• Conducted meetings, conference calls and process presentations for process updates.
• Involved in overseeing resource profiles, hiring, training and conducting induction modules
As Accounts Payables – Project Lead - IBAN Project
• Functioned as a Key Member to complete the project in 3 months
• Successfully updated IT Department with Latest IBAN Nos. (Bank Details- EMEA) for supplier records
• Was awarded as the YAR for Dec’06
• Was the Winner in Accounts Payables Team Event in Jan’07
As Accounts Payables – Spanish Language Expert
• Been one of the 1st
employees to be recruited and immediately sent for migration to Oracle USA
• Significantly contributed in migrating Accounts Payable (LAD–Colombia) process to India
• Involved in re-engineering of Accounts Payable Process for LAD and USA processes
• Functioned as a part of pilot batch for the migration of Payable Process from USA to India
• Prepared Desk Manual and ensured that the new hires adhere to all procedures
• Managed a team of 3 members
• Spearheaded the allocation of invoices to the team on daily basis
• Ensured:
o Back-up for all LAD countries
o Smooth closure of month-end, quarter-end and year activities
o Timely submission of JE’s and Bank Reconciliations to GL Team
• Provided constant support to volume regions like USA & UK for processing of invoices
• Helped HR Department-Oracle GFIC for hiring new people, conducting written examination & interviews for Spanish Language
Experts
• Awarded for:
o Yellow Belt Certification for payment changes in LAD Countries Jul’06
o System Back-up Process for handling Colombia & Argentina and ensuring month-end closure in Jul’05
PREVIOUS EXPERIENCE
May’01-Nov’03 with American Express India Pvt. Ltd. (FRCE), New Delhi as Team Member (Spanish Language Expert)
ACADEMIC DETAILS
• Post Graduate Diploma in Business Management from NMIMS, Bangalore 2011
• M.A. (Spanish Philology) from JNU, New Delhi 2001
• B.A. (Honours) from JNU, New Delhi 1999
Certifications:
• Orators Toastmasters – Level 3: 25th
October 2007
• Six Sigma Certification from Benchmark Six Sigma: 12th
March 2007
• Oracle Financials from E Matrix Enterprise Solutions (AP, AR & GL): 1st
August 2007
• Certified BPO Team Leader – QAI India Ltd.: 12th
April 2006
IT SKILLS
• Well versed with MS Office (Word, Excel & PowerPoint), MS Access, Internet Applications and Oracle Financials – AP Module
PERSONAL DETAILS
Date of Birth : 9th
October 1976
Address : Flat FE, Block 5, Jain Abhishek Apartments, Velachery Main Road, Selaiyur, Chennai 73
Languages Known : Hindi, English and Spanish

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Resume-Rajiv Kumar -Esp.

  • 1. RAJIV KUMAR E-Mail: kkrajiv@gmail.com Contact No.: 0091 9790700331 Looking for suitable position in Supply Chain Management, Accounting & Financial Operations (P2P) and Knowledge Management - to make significant contribution with the skills and expertise gained from my experience PROFILE SUMMARY • A competent professional with over 13 years of experience in Accounts Payables, Procurement, Auditing, Due Diligence, Validation/SOP, Payroll Management, Customer Relationship Management, Process Migration & Transition and Service Desk. • Enterprising leader with skills in mentoring and motivating individuals for maximizing productivity • Possess strong people management, planning, communication, ownership & leadership skills • An effective contributor with distinguished abilities in end-to-end business operations, self-motivator to maintain deliverables as per SLA; effectively resolved escalated issues communicated the status and resolution options to the interested parties. • A keen strategist and planner with skills in conceptualizing and effecting process initiatives to enhancing process efficiency, contributed ideas for the growth of the process and the team. • Proven skills as a team player to work in sync with the corporate set parameters & working with the team for achieving business and individual goals. CORE COMPETENCIES Quality & Compliance Team Leadership & Motivation Knowledge Management Training & Development Supply Chain Management Spanish Language Expert Procurement MIS/Reporting Invoice Management Payment & Vendor Management Process Mapping EMPLOYMENT DETAILS June-13 to present Flextronics Global Shared Service Centre., Chennai Growth Path: Subject Matter Expert (SME) & Spanish Language Expert Responsible for Supplier Sourcing, negotiation and development. To minimize overall costs to the Business while optimizing Quality and delivery. Lead Supplier negotiation on Pricing, Payment and Delivery Terms, Quality targets, consignment and finished goods stocking policies. Negotiate Supplier Contract through final approvals. Highlights: • Identify new Suppliers by assessing capabilities and capacity. Identify and pursue Cost reduction opportunities to lower cost of goods procured. • Analyse Purchase Price variances for Team and assist Buyers to get best prices form authorized Vendors in Global Market. • Responsible to review and expedite rejected materials to Suppliers, from initial evaluation until goods returned to Supplier (RMA) • Exploring New Suppliers to assure the Highest Quality, lowest price and best availability of the product. • Liaise and work closely with Quality, Production, Shipping / Receiving, Customs, Production Planning Manager. • Resolve Vendor / Contractor grievances and claims against Suppliers. • Contact Suppliers to resolve missed deliveries, Short Shipments and pricing discrepancies. • Work with Fedex Traffic Team & Customs Department – query resolution to Clearance Delays reduced. • Analyzing the performance of plants and suppliers in Mexico and reporting the same to concerned parties. • Work collaboratively with the Planners and resolve supply shortages for 12months time phase planning. • Involved in overseeing Training for Warehouse Receiving and Fedex Customs Process for all new joinee • Conduct Basic Spanish Training for employees on Transitions to Plants in Mexico. • IKW Project – Fedex Clearance Delay – implementation of Fedex process – goal to reduce any manual touches – provide end to end solution to Logistics team ( to be completed by June 2015) Jan-11 – June 2013 with Maner Sweets & Food Products, Patna Growth Path : Assistant Manager – Procurement. Independent Handling of Procurement Unit Responsible for procurement of goods and services Negotiate and finalize various procurement deals with Vendors Managing relationships with Suppliers and Vendors Vendor Reconciliation
  • 2. Ensure monthly and Quarter Closings. Aug’08-Jan’11 with Logica India Pvt. Ltd., Bangalore Growth Path: Team Leader – Accounts Payables: Aug’08-Jan’11 As Team Leader – Accounts Payables • Spearheaded the activities of IT and Business Services Company in Europe • Managed a team of 24 people for Logica Accounts Payables. • Provided end-to-end solutions to customers • Ensure adherence to SLA – Processing of Invoices / Invoices on Hold • Ensured: o Reduction of invoices which are put on hold reports o Clearance of County Court Judgements for better credit rating of company • Handled issues and escalations for the Accounts Payables Team. • Weekly report to Logica UK Team – Invoice processing status, Rejection tracker, IOH report • Involved in setting up of Customer Help Desk – on-time solutions for Payment to Logica Vendors • Ensured compliance of Process with Auditors • Initiated smooth transition process – AP to Logica Chennai division. • Included 1 week training for New Joinees – Process Flow, Invoice Processing, CCJ & Payments Process. Highlights: Consultant – Knowledge Management Services • Understood critical areas of KM services and worked for process refinement • Involved in process improvement of multiple data on excel • Created tracking mechanism for viewers on Logica Library. • Successfully: o Took ownership of unwanted data, files & record on databases for archives (Logica Library) o Worked on quick searches for metadata and keywords for critical process across all revenue domains • Stellar role in initiating process changes for helpdesk set up. • Initiated process for Monthly Blogging on Knowledge Management – updates, changes Nov’03-Jan’08 with Oracle India Pvt. Ltd., (GFIC) Bangalore Growth Path: Accounts Payables – Spanish Language Expert: Nov’03-Oct’06 Accounts Payables – Project Lead - IBAN Project: Oct’06-Jan’07 Customer Service Desk – Senior P2P Consultant: Jan’07-Jan’08 Highlights: As Customer Service Desk – Senior P2P Consultant • Stabilized & streamlined new process - 1st Pilot Project in Oracle GFIC • Significantly contributed in transition planning and methodology as per the business & client requirements • Conducted meetings, conference calls and process presentations for process updates. • Involved in overseeing resource profiles, hiring, training and conducting induction modules As Accounts Payables – Project Lead - IBAN Project • Functioned as a Key Member to complete the project in 3 months • Successfully updated IT Department with Latest IBAN Nos. (Bank Details- EMEA) for supplier records • Was awarded as the YAR for Dec’06 • Was the Winner in Accounts Payables Team Event in Jan’07 As Accounts Payables – Spanish Language Expert • Been one of the 1st employees to be recruited and immediately sent for migration to Oracle USA • Significantly contributed in migrating Accounts Payable (LAD–Colombia) process to India • Involved in re-engineering of Accounts Payable Process for LAD and USA processes • Functioned as a part of pilot batch for the migration of Payable Process from USA to India • Prepared Desk Manual and ensured that the new hires adhere to all procedures • Managed a team of 3 members
  • 3. • Spearheaded the allocation of invoices to the team on daily basis • Ensured: o Back-up for all LAD countries o Smooth closure of month-end, quarter-end and year activities o Timely submission of JE’s and Bank Reconciliations to GL Team • Provided constant support to volume regions like USA & UK for processing of invoices • Helped HR Department-Oracle GFIC for hiring new people, conducting written examination & interviews for Spanish Language Experts • Awarded for: o Yellow Belt Certification for payment changes in LAD Countries Jul’06 o System Back-up Process for handling Colombia & Argentina and ensuring month-end closure in Jul’05 PREVIOUS EXPERIENCE May’01-Nov’03 with American Express India Pvt. Ltd. (FRCE), New Delhi as Team Member (Spanish Language Expert) ACADEMIC DETAILS • Post Graduate Diploma in Business Management from NMIMS, Bangalore 2011 • M.A. (Spanish Philology) from JNU, New Delhi 2001 • B.A. (Honours) from JNU, New Delhi 1999 Certifications: • Orators Toastmasters – Level 3: 25th October 2007 • Six Sigma Certification from Benchmark Six Sigma: 12th March 2007 • Oracle Financials from E Matrix Enterprise Solutions (AP, AR & GL): 1st August 2007 • Certified BPO Team Leader – QAI India Ltd.: 12th April 2006 IT SKILLS • Well versed with MS Office (Word, Excel & PowerPoint), MS Access, Internet Applications and Oracle Financials – AP Module PERSONAL DETAILS Date of Birth : 9th October 1976 Address : Flat FE, Block 5, Jain Abhishek Apartments, Velachery Main Road, Selaiyur, Chennai 73 Languages Known : Hindi, English and Spanish