1. Rajarshii Bose +91 9775591010/7602605415, E-Mail: rajarshi.bose@live.com, Area Sales Manager, Global
Computer Academy.
Professional Synopsis
Experience in distribution, channel management, corporate/SME Sales, along with corporate & HNI relations in
Telecom, and IT companies.
Career Experience
Global Computer Academy (18th July 2013)
My areas of delivery as part of sales Team.
• Appoint distributors/channel partners and drive business. Ensure positive ROI for the appointed channel
partners.
• Drive and manage a team of highly energetic team of channel sales managers.
• Business extraction from SME and Government sectors.
• Ensure end to end close looping of any issues/escalations related to sales.
• Procure government contacts for workstations, Printers, Scanners and other accessories.
• Manage and enhance revenue of the assigned set of accounts (Key account management).
Highlights:
• Procured contracts of Indian Railways (Chittaranjan Locomotive Works), State Bank of India and
Eastern Coal Fields, BSNL etc.
Vodafone South Limited (Since Sep 07, 2004-15th July 2013)
My areas of delivery as part of Retail and Relations team:
Retail as Store In-charge :
Having three years of experience in handling retail store operations.
• Primary objective being making store ROI positive. Drive revenue generation through acquisition of
Post-paid, prepaid, up-selling data products, dongle/data cards .
• Acquisition of post-paid being the primary objective since the same contributed to highest revenue
parameter in ROI. Also, quality of acquisition played a major role and ensured minimum churn from the
acquired base.
• During the mentioned tenure, acquired some major corporate accounts in CUG like Motorola, Hindustan
Coca Cola Beverages, ICICI bank, Johal and Company Wine Sales, Inpex Ferro Tech Ltd, Maithon
Alloys Ltd, Burnpur Cement etc.
• In addition to sales, also delivered service with a moto of Customer First”.“
Corporate and Individual customer Relations:
2. • Monitoring and appointment of Rural Post-paid Distribution (RPD) system.
• Acquisition of new accounts:
Fresh bulk connection (in CUG).
• Revenue generation from the existing customers:
Build strategies, frame business plans and successfully implemented result-oriented strategies for achieving
targeted growth.
Recorded 5% increment in base revenue from the existing base by acquisition of new customers from
references and up-selling of Value Added Services.
Customer Retentions
• Supervised of Rural Distribution channel to ensure minimum churn and maximum revenue generation and
collection to facilitate their business.
• Analyzed & reviewed the market response/ requirements and communicated the same to the marketing
teams for coming up new products/schemes.
• Utilized public information to develop marketing intelligence.
• Conducted competitor activity analysis by keeping abreast of market trends and competitor moves to
achieve maximum retention.
Team Management:
• Determined training needs of associates and conducting suitable training programs to enhance their
operational efficiency leading to increased productivity.
• Mentor & motivate the team matrix to enhance productivity levels while maintaining high morale.
Highlights:
• Delivered the Annual Operating Plan for the concerened function, for meeting the retention and revenue
targets and wallet share in existing markets.
• Responsible for acquisition, retention, Relation, Collection and revenue generation from existing customer
base in the area.
• Handling a Team of 9 Direct associate people and an agency exclusively for retention.
• Worked extensively at wide horizon of West Bengal in Districts like Burdwan, Purulia, Birbhum East
Midnapore, Hooghly and Howrah.
• Handled Government, VGE (Vodafone Global Enterprise) and SME accounts.
• Responsible for strong relationship building with the customers, to ensure maximum retention from
premium subscriber/high revenue generating base.
• Instrumental in handling customer relationship activities across four districts of South Bengal territory.
Educational Background
Graduation- B.Sc (Bio) from Dinabandhu Andrews College, Calcutta University.
Extra Courses/ Achievements
• Post Graduate Diploma in Multimedia from Pentasoft Technologies Limited.
3. • Certified Train the trainer by Vodafone.
Software Skills
MS Word, PowerPoint, Outlook, Excel & Internet Search
Date of birth : 7th December 1978
Interests & Soft skills
Green Belt in Kung fu and member of kung fu association of India.Also interested in rock climbing.
Ability to interact in multi-cultural environment and appreciate global cultural requirements.
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(Rajarshi Bose)