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Angela D. Davis
1454 Robbins Ave. Niles, OH 44446 (330)766-3966
angeladavis0520@yahoo.com
Personal Summary:
Highly motivated professional with over five years experience in customer service, HR, and recruiting.
Self-starter capable of functioning with minimal supervision. Known for taking initiative, embracing
challenges, and working well under pressure in order to meet deadlines. A team player who is
attentive to detail, organized, and results oriented.
Education:
AMERICAN INTERCONTINENTAL UNIVERSITY Schaumburg, IL
Master’s (MBA) – Healthcare Management-HR Management-Operations Management 2013
Work History:
HR/Recruitment Specialist 08/2014-present
Aim Nationalease Girard, OH
 Responsible for ensuring driver/mechanic/office requirement needs are met while prioritizing
hiring needs dependent on areas of greatest need
 Aggressively pursue qualified candidates to join the company by selling the operations,
benefits, and pay
 Utilize applicant tracking system to process and track applicants in addition to running all
required pre-employment reports
 Manage inbound calls from applicants, schedule necessary interviews, drug screens, physicals
 Remain in close contact with regional managers and directors for the constant changing needs
 Ensure all applicants are in compliance with DOT regulations
 Develop and maintain candidates and leads for constant growth and change within the company
 Develop relationship with new hires to ensure retention
 Utilization of Tenstreet programs and social media to recruit qualified candidates
Customer Service Representative 2012-2014
Labor Ready, a TrueBlue company Warren, OH
 Process job orders and provide customers with associates under the right match dispatch motto
 Successfully conduct behavioral interviews to ensure the discovery and delivery of the most
effective associates
 Process payments for associates; responsible for adhering to their needs while simplifying
office procedures by enforcing weekly pay schedules
 Assume responsibility over accounts receivable in order to be true to Labor Ready’s payment
terms and assuring timely payment
 Took lead within the branch on all recruiting aspects
 Ensure compliance standards are met, both internal and external standards, relating to
background checks, drug screening, and safety protocol to adhere to the beliefs of Labor Ready
as well as each customer
Medical Assistant 2009-2012
Dr. Ricotti Warren, OH
 Oversee the filing and handling of charts within the office
 Maintain patient charts according to HIPAA regulations
 Run multi-phone line, take messages, call in prescriptions, schedule appointments/procedures
according to hospital availability and doctor’s schedule
 Conduct billing procedures; also collect deductibles and co-pays to ensure payments were made
in a timely manner in order to create a successful office for the doctor
 Perform patient check out procedures, schedule follow up and/or referral visits
 Monitor inventory including medication/injectable and immunizations, i.e., expired
medications/equipment, recalls and patient tracking
Cashier 2008-2009
Wal-Mart Cortland, OH
 Sought out and engaged customers in a friendly and professional manner and provided
impartial, knowledgeable advice about all product offerings
 Provided outstanding customer service by effectively engaging customers, identifying their
needs, and offering the best solution to successfully close a sale
 Train multiple new employees on front end operations
Training:
Merchant Integrity Administrator Certification-2012
Department of Homeland Security Verification Training-2012
OSHA 10 Certified-2014

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ADAVIS_RESUME

  • 1. Angela D. Davis 1454 Robbins Ave. Niles, OH 44446 (330)766-3966 angeladavis0520@yahoo.com Personal Summary: Highly motivated professional with over five years experience in customer service, HR, and recruiting. Self-starter capable of functioning with minimal supervision. Known for taking initiative, embracing challenges, and working well under pressure in order to meet deadlines. A team player who is attentive to detail, organized, and results oriented. Education: AMERICAN INTERCONTINENTAL UNIVERSITY Schaumburg, IL Master’s (MBA) – Healthcare Management-HR Management-Operations Management 2013 Work History: HR/Recruitment Specialist 08/2014-present Aim Nationalease Girard, OH  Responsible for ensuring driver/mechanic/office requirement needs are met while prioritizing hiring needs dependent on areas of greatest need  Aggressively pursue qualified candidates to join the company by selling the operations, benefits, and pay  Utilize applicant tracking system to process and track applicants in addition to running all required pre-employment reports  Manage inbound calls from applicants, schedule necessary interviews, drug screens, physicals  Remain in close contact with regional managers and directors for the constant changing needs  Ensure all applicants are in compliance with DOT regulations  Develop and maintain candidates and leads for constant growth and change within the company  Develop relationship with new hires to ensure retention  Utilization of Tenstreet programs and social media to recruit qualified candidates Customer Service Representative 2012-2014 Labor Ready, a TrueBlue company Warren, OH  Process job orders and provide customers with associates under the right match dispatch motto  Successfully conduct behavioral interviews to ensure the discovery and delivery of the most effective associates  Process payments for associates; responsible for adhering to their needs while simplifying office procedures by enforcing weekly pay schedules  Assume responsibility over accounts receivable in order to be true to Labor Ready’s payment terms and assuring timely payment  Took lead within the branch on all recruiting aspects
  • 2.  Ensure compliance standards are met, both internal and external standards, relating to background checks, drug screening, and safety protocol to adhere to the beliefs of Labor Ready as well as each customer Medical Assistant 2009-2012 Dr. Ricotti Warren, OH  Oversee the filing and handling of charts within the office  Maintain patient charts according to HIPAA regulations  Run multi-phone line, take messages, call in prescriptions, schedule appointments/procedures according to hospital availability and doctor’s schedule  Conduct billing procedures; also collect deductibles and co-pays to ensure payments were made in a timely manner in order to create a successful office for the doctor  Perform patient check out procedures, schedule follow up and/or referral visits  Monitor inventory including medication/injectable and immunizations, i.e., expired medications/equipment, recalls and patient tracking Cashier 2008-2009 Wal-Mart Cortland, OH  Sought out and engaged customers in a friendly and professional manner and provided impartial, knowledgeable advice about all product offerings  Provided outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution to successfully close a sale  Train multiple new employees on front end operations Training: Merchant Integrity Administrator Certification-2012 Department of Homeland Security Verification Training-2012 OSHA 10 Certified-2014