1. Rawad Abou Ezzeddine
Aboezzo12@gmail.com
1 989-493-4810
SaginawMI 48638
Objectifies: A highly motivated individual looking to join a high performing team that utilize my
experience and education to its fullest potential.
Personal Attribute:
Self-start , excellence organization skills
Strong personality can work under any circumstances
Fast ability to learn new things & apply them at work practices
High-level work ethics
Good team player
Having a great ability & experience to communicate with customer
Excellent listener
Having good body strength
Good knowledge of techniques, procedures, materials, equipment & supplies related to
operation, construction, repair and maintenance of facilities
Highly motivates to succeed in any position
Good time management
McDonald Auto Group- Saginaw MI (GMC, Cadillac, Chevrolet, Jeep, Dodge, Ram,
Chrysler, Kia)
Sub Prime Finance Manager (F & I) 2012 – present
Seeking new lending institution and maintaining good working relation to secure
competitive interest rates and the lowest for my customer and financing programs.
Offering vehicle financing & insurance to customers & providing them with a thorough
explanation of aftermarket product and warranties ,gap insurance , life , disability, tier
protection, interior and exterior protection and complete explanation of the
manufacturer and dealer service procedures and policies
Processing financing and leasing deals accurately and securing approval through
financial sources to secure approval and through the proper federal, state and corporate
channels.
Understand and complying with federal, state and local regulation that affect the new
and the used vehicle and financing department.
Creating and maintaining a program with the sales department that will ensure all new
sales are referred to the F & I department.
Training and providing the sales team with information on finance and lease program
and the benefits of the dealership’s financing and extended service programs.
Working very close to find new lead sources with the lowest cost
Follow up with the customer in a daily basis
Making sure all the appointment are confirmed and been contact in daily basis
2. Working very close with my team to set our goal and strategy to hit it every month
Solving customer problems with a solution ( win win situation)
Reporting to my GM in daily basis
Meeting with the lenders in monthly bases
Setting payment plan for my stuff
Training new employee in the sales process and F & I process
Working very close with my leads sources to set more appointment and create more
traffic in the store
Setting advertisement tools and plans to increase the sales
Gaber Chrysler Dodge JeepRam- Saginaw MI
Sub Prime Sales Specialist 2010-2012
Setting appointment over the phone
Calling customer in daily basis
Working in a team for our monthly goal
Working in a monthly goal 18 cars out
Following the sales process
Spotting deals and deliveries
Test driving with the customer
Demo each and every vehicle and walk around
Explaining all the technology in new & used
Working numbers with the customer
Working with the bank to get approval and working the bank to get what I want (rate,
terms ,OTD $$$)
Negotiating rates for customer benefits
Typing, loading and signing deals
Groseto Trading L.L.C Dubai U A E
Export Sales Manager 2007-2009
Warehouse control ( inventory: monthly, yearly, daily )
Reporting to the head management
Maintaining & gaining customer loyalty and support
Sales control
Shipping control ( Air, sea & land)
Supplying and distributing
Marketing ( seminars , demo & presentation)
Supplying Middle east , gulf & Africa ( KSA, Kuwait, Oman, Qatar, Lebanon, Syria,
Kenya, Nigeria, UAE)
Budgeting record keeping
Customer service
Wide knowledge about completion product in the market
3. Beirut Restaurant Group Dubai U A E
Maintenance Manager 2004-2007
10 branches ( Dubai, Sharjah, Abu Dhabi)
I save the company 95,000 DHS a year
Repairing AC central machine , Fridge, ice makers, electrical work , plumbing, heating,
painting,
Reporting to the head management in daily basis ( issues , problems , repairing, cost $$$)
Ensure all the fire and the safety inspection completed
Repairing all kind of industrial equipment
Daily checkup in all the branches
Signing contract with other companies to maintain safety
Getting daily report from shift to shift
Lancaster Beirut Hotel Lebanon – Beirut
Maintenance Super Visor 2001-2004
Repairing all kind of equipment in the hotel (plumbing, heating, ice machines, lighting,
kitchen equipment, refrigerating, etc.
Performed general repairs such as painting , patching walls, security hardware,
landscaping
Helping the staff selection process
Ensured that all staff members are trained in composite maintenance activities
Implemented an effective maintenance programs
Reporting from shift to the other
Special skills:
Attention details
Good interpersonal skills
Good leadership skills
Strong technical skills
Excel , Power point , Outlook
Education back ground:
2003-2004 English Courses
1998-2000 BP certificate ( air condition & Electricity- Alkafaat Foundation Beirut)
1990-1998 high school ( Lebanon )
English / Arabic: speaks , write & read ( fluent)
Additional information:
American Citizen (passport holder) DOB 04/16/1981 / Married