1. JOHN L. MCALISTER
20862 Alaminos Dr., Saugus, CA 91350
Phone: (661) 297-8484, johnlmcalister@hotmail.com
OBJECTIVE: To secure employment commensurate with my abilities, experience and
academic training.
SUMMARY:
 Computer literate in Windows environment, Word, Excel, Quantum, ACT
and misc. propriety in-house software
 Over 20 years sales support and customer relations expertise
 Excellent oral and written communication skills
 Proven responsiveness to project deadlines
EDUCATION: Bachelor of Arts, Journalism - Cal. State University Los Angeles
Staff writer and copy editor for University Times daily publication
PROFESSIONAL EXPERIENCE:
2010 - Present Voiceover Professional
• Trained and performed in various genres of commercial and narration
voiceover, with particular emphases in automotive, financial, education,
manufacturing, transportation and travel industry presentations.
• Concurrent experience in home studio audio editing software.
1997 - 2009 International Accounts Manager HRD Aero Systems, Inc.
 Planned and executed administrative support operations for the overseas
customers of U.S. firm specializing in the overhaul and aftermarket sales of
aircraft safety and survival products
 Handled and responded daily to high volume customer inquiries, as well as
developed and maintained large scale customer database
 Assisted in new foreign accounts creation
 Implemented time-sensitive inbound and outbound shipping arrangements
necessitating close coordination with customer brokers
 At the direction of sales management, prepared and communicated price
quotations and related information.
• Sales Associate - Promoted the development and continuation of regional
domestic customer accounts at local airports. Position required frequent
visitation to customer facilities.

2. (Continued) . . . . . . .
1996 Marketing Development Jacman Aircraft Inc.
• As an independent consultant, directed industry research aimed at equipment
identification and potential new markets among airlines and aircraft
maintenance firms.
• Responsibilities include copywriting and editing company business literature
and marketing materials.
• Efforts increased sales 15% in 9-month period.
1990 - 1995 Sales/Customer Support Brice Manufacturing Company
 Coordinated customer service operations, order entry, expediting and
tracking of annual sales exceeding $12 million for manufacturer of
commercial airline interior and passenger seat components.
 Managed order entry system for all purchases and repair business company
wide.
 Created and maintained extensive parts and repair pricing databases.
 Formulated and generated daily, weekly, monthly and quarterly sales reports
 Supported sales and marketing management and assisted in establishing new
customer accounts.