1. PRIYA G.N,
5th
Floor,
Flat No. 502,
Bhavana Enclave,
Rajeev Nagar,
Hyderabad 500 045
Mobile: +91 9966667492
E-Mail: priyaguntukaa@gmail.com
OBJECTIVE:
To serve for the well reputed organization, this may utilize my inherent qualities and
acquired capabilities for the advancement of the company and at the same time, foster my growth
professionally, revealing to a successful career.
PROFILE:
A professional with 5+ years of experience in US Healthcare Industry.
• Working as Sr. Consultant in Sutherland Global Services.
• Location : Hyderabad
• Duration : Since July 27 2010 – January 04 2016
• Overview of Role : Follow Up with the AR team for claim status
: Preparation of appeals
: Preparation of untimely filing
: FBO - Cash posting
: Identify the source of Un-reported cash
: Circulating the details of the cash received
: Reconciliation of cash deposited and posted on daily basis
: Maintain the SLA & TAT of every lockbox received
: Schedule a (WebEx) conference with onsite team for process
related queries
: Co-ordinate with team to plan and prioritize the work, etc.
KEY SKILLS:

2. • Strong planning and time management skills.
• Resourcefulness.
• Compelling communication skills.
• Ability to adapt to change and stress.
• Excellent team player with an eye for detail and precision.
• Efficient in meeting deadlines.
• Ability to obtain and process information.
• Ability to plan, organize and prioritize work.
JOB DESCRIPTION:
• Preparation of Daily Cash reports, Outline data for the process deposit received,
circulation of cash posted data as per process, identify the unreported cash and prepare a
report for the same and follow up with onsite team, check for Provident deposits from the
bank and prepare log and circulate.
• Identify the zero payment checks and cross verify with the insurance site and if
confirmed with the remit details add the same in the posting log.
• Place call to insurance and follow up on the un-posted cash, prepare a report for the
complete deposit lockbox received for the day, then tally the same and circulate the same.
• Plan, divide and assign the work according to the team strength to close it within the TAT
as per queue guideline. Upon closing the checks posting identify if any not posted and
report the same to the bank or the onsite team.
• Discuss the hurdles coming up in the process with the onsite team and updating the
solution for the same rolling out as update upon confirmation with the onsite team and
simplify the process.
• Being part of Value Stream Management(VSM) program discuss, map the process to sort
out any hurdles and roll out a new process flowchart which involves better output
delivered when followed.
AWARDS & RECOGNIZATION:
• Received Pat On The Back Award for Best Performance.
• Received Platinum Clients Award for extraordinary display of commitment to one of the

3. Sutherland’s core values.
• Received Platinum Tenure Award for successful completion of 3 years of service with
the organization.
EDUCATION:
• BCom. Commerce in Periyar University.
• Intermediate in Orbit Vocational Junior College.
• SSC in Siddhartha High School.
COMPUTER LITERACY:
• Proficient in the use of the Microsoft Office Suite of applications — Word,
PowerPoint, Excel, Outlook etc.
• Operating Systems: Windows XP, Vista, 7, 8 etc.
• Good secondary research skills