1. Emma Wright
19 Foundry Mill Terrace
Seacroft, Leeds
LS14 6TW
07794209964
Emmaw83@hotmail.com
Professional Profile
An energetic, ambitious and highly motivated individual with recognised management skills. I have
excellent communication skills, high attention to detail and believe in continuous improvement to all
aspect of work. With a clear, logical thought process and a practical approach to problem solving I have
the drive to see things through to completion. I have the ability to understand and organise people and
systems, in order to achieve objectives and am used to working under pressure to meet strict deadlines.
Key Skills
• Time Management and Organisational skills
• People Management
• Interpersonal Skills
• Strategic Thinking
• Decision Making
• Problem Solving
• Negotiating
• Analytical Skills
• Coaching and Mentoring
• Competent with Microsoft Tools- Excel/ Outlook etc.
Experience
• Managing People/ Large team
• Reconciliations
• Month End Completion/ Investigation
• KPI Production
• Skills Matrix, identifying skills gaps
• Project work
• Investigating/ Conducting disciplinary
• Supporting/ Driving Restructures
• Resolving Conflict
• Team Building
• Collections/ Credit Control

2. Qualifications
• Business NVQ Level 3
• CIPD Level 3
• IT Level 2
• Communication Skills Level 2
• Numeracy Skills Level 2
• 3 A Levels
• 9 GCSEs- A-C
• Basic Double Entry Book Keeping
I am currently looking to start my AAT to broaden my knowledge and further my career
Work Experience
Accounts Receivable Team Leader May 2016 to Present
Arcadia Group Ltd
Reporting directly into the Debt Manager- Managing a team of 10, my key responsibilities are ensuring
the team hit their targets and recover money back into the business. Overseeing the following streams-
Property, International, Wholesale, Sales Ledger, External Business and Payroll Overpayments.
I provide an escalation route for the team, complete Credit checks, Liaise with our Legal department and
update key stakeholders on our current position. Producing reports, tracking movement of debt and
present KPI packs to Senior Managers.
Making business decisions on Tracers, Write Offs, Legal Action and Payment Plans.
Accounts Payable Manager (BHS) December 2015 to May 2016
Arcadia Group Ltd
As a result of Arcadia selling BHS, I volunteered to be seconded onto the project of creating their stand-
alone Accounts Payable department and migrating onto a new system- SAP.
Reporting directly into the Head of the BHS Accounting Centre, I recruited new team members, scheduled
training sessions and migrated all BHS Account Payable functions into my area.
Once all tasks were brought into the department, I streamlined and mapped out all processes, involving
my team to ensure they had a full end to end understanding of their roles.
I then completed test scripts, mapping, data migration and training across all areas for the new SAP
system.
Aside from this, a key element of my role was scheduling and authorising payments, making business
decisions and analysing the creditors list to help the Treasury department forecast payments. Liaising
with the Head of Treasury on a daily basis, checking approval on all payments, resolving payable
escalations, and providing support to the business and suppliers.
I liaised with the banks, setting up independent platforms to facilitate BHS payments, Documentaries and
Letters of credit.

3. Imports Trade Team Leader April 2012 to December 2015
Arcadia Group Ltd
Reporting directly into the Accounts Payable Manager, my responsibilities included managing a team of
Administration Assistants working on all FOB/DDP and Documentary invoices within the business.
Motivating, training and developing staff, ensuring internal service standards and are met in accordance
with specific deadlines. Anticipate problems/ issues and address them appropriately, planning ahead to
maximise the use of time and resources.
Conduct annual appraisals with team members and monitor their progress through Company Standards.
In addition to the duties listed above, I was given the opportunity to increase my analytical skill set,
Producing reports for the Accounts Payable function including KPIs, Skills Matrix, running the month end
schedules and cross training other TL’s to eliminate KMD, completing reconciliations and also developing
weekly, monthly and quarterly reports of Accounts Payable activity.
Conducting regular Fraud and Compliance workshops as well as inductions.
Key Accounts/ Audit Control September 2009 to April 2012
Arcadia Group Ltd
During 2009- 2012, I covered various roles within Arcadia to broaden my knowledge of the company.
• I maintained and set up supplier accounts, validated bank details and change requests.
• Managed all Concession accounts
• Responded to Customer Queries
• Interpret, analyse and apply correct VAT calculations
• Input high volumes of invoices
• Managed Key accounts
• First point of contact for Legal- Ring-fencing and recovering funds
• Processed Bank Documents/ Letter of credit and FOB invoices
References
Character and Professional References available on request