1. PREEYA
HEMSTRÖM
Ambitious and efficient individual,
looking forward to new challenges with
confidence and abilities gained through
daily experiences.
Having skills from various working
environments, I am able to fit in to any
given situation, including working on
my own as well as part of a team and
can demonstrate a high level of
motivation and excellent organisational
skills to meet deadlines.
ELIGIBILITY
Unrestricted rights to work in the UK
GET IN TOUCH
EMAIL
preeya.subra@googlemail.com
MOBILE
+44 7507 453 662
ADDRESS
7 Nero House
Charrington Place
St Albans
Hertfordshire
AL1 3GW
SKILLS
• Administration
• Organisation
• Managing
• Book Keeping
• Outlook
• Word
• Excel
• Power Point
EDUCATION
GLYNDYR MASTER’S DEGREE (MBA)
UNIVERSITY • Business Administration
London, UK
2012
SUNDERLAND BACHELOR’S DEGREE
UNIVERSITY • Business Management
London, UK
2009
EXPERIENCE
AQUA AMORE ADMINISTRATOR
London, UK • Processing of orders.
Aug ’14 - • Updating of website communications.
• Creating invoices.
• Dealing with phone calls and email queries.
• Handling complaints.
• General administrative duties.
WINTER TIME ADMIN EXECUTIVE
Kuala Lumpur • Managing day-to-day operations of the office.
Malaysia • Responsible for inventory, stationary and warehouse equipments
Aug ’13 – Feb ’14 • Dealing with incoming calls, emails, faxes and post, often
corresponding on behalf of the manager.
• Planning and preparing advertisement and promotional material.
• Developed a new more suitable filing system for the business.
• Applying for permits for sales events and advertising campaigns.
• Making travel booking and guest arrangements.
• Covering the duties of the receptionist when necessary.
PHW FOUNDATION OFFICE MANAGER
London, UK • Managing day-to-day office activities.
Sept ’11 – Mar ‘13 • Providing secretarial and administrative support to management.
• Bookkeeping, dealing with suppliers and carrying out legal
requirements of the business.
• Maintaining the office, procurement of office equipment and
supplies.
• Updating and writing HR policies and procedures.
• Developing filing system to support business needs.
AFFILIATED CONTACT CENTER SPECIALIST
COMPUTER • Respond to employee requests such as general enquires,
SERVICES advising status of an application (Applicant Tracking Systems),
Kuala Lumpur taking complaints, reviewing reports, preparing
Malaysia correspondences and providing employees with company
Nov ’09 – Dec ‘10 policies and advice on procedures.
• Researching policy inquiries before providing a
solution, identifying misapplied payments or incorrect
deductions in pay stub (Payroll System) and escalating to the
next level.
• Following up pending cases, updating status and alerting the
supervisor of trends in calls.
MAXIS CUSTOMER CARE CONSULTANT
Kuala Lumpur • Responding to customer enquiries, requests and disputes over
Malaysia the phone. Using judgment to make adjustments to customer’s
Mar ’08 – Nov ’09 accounts and offer solutions.
• Negotiating customer requests for installation, removal/changes
of service and billing arrangements; coordinating installation
with all other departments.