Pratima Sharma is a seasoned HR professional with over 5 years of experience managing HR programs and functions for companies like ITC Infotech and TPHRM Solutions. She currently handles a business unit of 1000+ employees at ITC Infotech, facilitating their needs in areas like performance management, employee engagement, and rewards. She has proven leadership and communication skills and has received best performer awards. Pratima holds an MBA in HR and seeks to leverage her experience in talent management, HR processes, and employee relations.

1. PRATIMA SHARMA
Mobile:+91 9035890628 E-mail:pratisaraswat@yahoo.com
Current Address:No.3,1st
Floor,VMS Garden,ThindluMainRoad,BehindCanaraBank, Bangalore
Karnataka- 560097
CAREER OBJECTIVE:
An energetic,self-motivatedanddedicatedHR Professional with5.6 years of provenexperience
managinga full spectrumof humanresourcesprograms,servicesandfunctions,able touse own
initiative,workunderpressure,meetdeadlines, effective communicator, prioritizesappropriatelyand
workas part of a team.Provenleadershipskills,includingmanagingandmotivatingotherstaff to
achieve companyobjectives
PROFESSIONAL EXPERIENCE:
1. ITC INFOTECH LTD DURATION: Oct – 2013 Onwards
HandlingBusinessUnitof the strength1000+ employee underthe guidance of myleadtofacilitate the
businesswiththeirneeds,take care of employee engagement,rewards&recognition,performance
management. Workingcloselywiththe GMof IndiaTalentManagementof ITCINFOTECHLTD to build
an Employee Engagement&Communicationplatformforthe employeesabroadUK.
PERFORMANCE MANAGEMENT
 Coordinating&managingperformance appraisals, promotions&growthplansof BU.
 Facilitatingbi-monthlyfeedbackinBU - Ensuringmanagersengage inmeaningful conversations
withtheirteam,setshort term goals& access the progressonthem
 Havingpost appraisal discussionswithemployeestounderstandtheirperspectiveonthe
promotionandthe incrementcycle
EMPLOYEE RELATIONS & MANAGEMENT
 ConductingHR policysessionsandinductionfornew joiners’
 Solvingdaytoday employee queriesonpoliciesandprocesses.
 Conductingexitinterviewforthe employeesdecidedtoseparate withthe organization.
 Conducting one on ones, focus group sessions, skip meetings, connect sessions with employees to
resolve theirqueriesandescalate issuestothe managementandclose the issue
 Collatingone onone datafor analysisandformulatingactionplans
 Responsible fororganizingemployee engagementactivities,eventmanagement,festival celebration
etc.
 ConductingendtoendAnnual Day & FunFridaysession&Team gettogether.
PROVIDING HR SUPPORT TO UK REGIONS
 Extendedemployee engagementsupportinadditiontohandlingHRoperationsforUKregions.
 Coordinatingwiththe BusinessheadsinUKregarding employee’scontinuationof the
secondementperiod.
 ConductingHR policysession&inductionfornew joiners toUK.
 Coordinatedwiththe onsite teamtoresolveemployee’sgrievance &dayto day queryrelatedto
process.

2. PERSONALITY TRAITS
 Quicklearner& teamplayerwithgoodleadershipqualities
 Havinggood interpersonal,analytical &problemsolvingskillswiththe abilitytomeettight
deadlines&workunderpressure
 Efficientincommunicatingwell inwrittenandverbal both.
 Abilitytoleadthe team
HR SKILLS
 TalentManagement
 Employee Engagement&welfare
 HR Processes
 Induction&Orientation
 HR Policies&Procedures
CAREER ACHIVEMENTS
 Twice wonSpot Awards
 BestPerformerforour department
2. TPHRM SOLUTION (HR EXECUTIVE) DURATION: 01.04.2013 to 06.10.2013
 Recruitment,Screening,Scheduling,Shortlisting
 ConductingTelephonicinterviewsandschedulingface-to-face interviews.
 CoordinatingwithRecruitmentprocessandcandidatesforschedulinginterviews.
 Followupwiththe offeredcandidates&confirmingontheirjoiningdates.
 Buildingandmaintaininggoodrapportwiththe candidates.
3. HCL TECHNOLOGIES (ASSOCIATE SOFTWAREENGINEER) DURATION: Dec 2010 – March 2013
Responsibilities:
 In the absence of Team Lead, would be leading the team & would be responsible for all issues
whichare managedunderthe project.
 Preparationof Runbooks,KPI& KEDB documentswhenevertransitiontakesplace.
 Preparationof Daily/Weekly/Monthlyclientsreports&applicationoutage communication
 Communicatedwithclientsandthe onsite teamtosolve the issues;handledsystem&
processedcorruptfilesusingUNIX.
 Workedon the technologiesUnix,Informatica,PLSQL,SQL
 Attendingclientmeetingsandunderstandingtheirrequirements
 Respondtothe problems,troubleshoot,andsolve userissues
 UsedInformaticaSchedulerforenhancement&maintenance of batchjobs.
EDUCATION BACKGROUND
 AD-HRMCertificate fromISOCertifiedfromTalentProAcademyin2013
 MBA - HR fromSymbiosisDistance Learning in2016
 Bachelorof ComputerApplicationfromBangaloreUniversityin2010
 Pre UniversityinScience fromBirlaHighSchool CBSEin 2007
 HigherSecondaryfromNotre Dame Academyin2005

3. PERSONAL STRENGTH
 Experience atcoordinatingbetweenteammemberstoachieve the customerrequirements.
 Quicklearnerandteamplayerwithgoodleadershipqualities.
 Have good interpersonal,analytical &problem-solvingskillswithabilitytomeettightdeadlines
and workunderpressure.
 Good counselingandmanagementskills
PERSONAL DETAILS
 Father’sName : P.C.Sharma
 Date of Birth : 16th
Aug 1988
 Nationality : Indian
 Language Known : English,Hindi
Reference will be provided on request
PRATIMA SHARMA