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PRESENTED BY:
PRABHAT GANGWAR
LEADERSHIP IN THE
21ST
CENTURY
LEADERSHIP
Leadership denotes taking action
and getting results.
LEADERSHIP
• Dynamic leadership
influences the attitudes of the
people being led!
• Leaders must be charismatic,
inspirational, respectful, and
stimulating when leading!
LEADERSHIP
• Leadership is defined as influencing others to
work diligently toward achieving their goals.
1.1. Clearly stating yourClearly stating your
vision!vision!
2.2. Explaining your plan forExplaining your plan for
attaining your vision!attaining your vision!
3.3. Instilling confidence andInstilling confidence and
optimism!optimism!
4.4. Expressing confidenceExpressing confidence
in those you lead!!!in those you lead!!!
Customer-FocusedCustomer-Focused
ProcessProcess
ImprovemeImproveme
ntnt
TeamsTeams
Valuing Diversity
Communication
Process-Focused
Quality-Focused
Competency-Focused
Outcome-Focused
Life-LongLife-Long
LearningLearning
(Individual Skills)(Individual Skills)
Life-Long LearningLife-Long Learning
(Organizational(Organizational
Skills)Skills)
ORGANIZATIONAL FACTORS:
LEADERSHIP IS . . .
. . . A new way of being.
12 UNIQUE INSIGHTS ON LEADERSHIP,
ACCORDING TO BOB DANZIG
1. Become a “destiny architect”
2. Encourage “elasticity of thinking” -- be a “destiny pursuer” versus an
“operational comfort seeker”
3. Identify, assess, and engage the very best talent
4. Become “strategic” rather than “operational”
5. Create a “climate or spirit of celebration and applause” -- spirited
organizations excel
6. Be committed every day to putting the pickax to the mountain, find
new ways to lift yourself and others higher
12 UNIQUE INSIGHTS ON LEADERSHIP
7. Be the source of “possibility thinking”
8. Let your co-workers know they are “worthwhile” and full of promise
9. Find disciplined, organized ways to focus on integrity, trust,
credibility, and the commitment to do the right thing
10. Know that management is about today -- and leadership is about
tomorrow!
11. Know that management is about process -- leadership is about
purpose
12. Recognize “success” is not about perfection, it's about “progress”
SHARE THE POWER &
RECOGNITION...
. . . Lead by making others
powerful.
CONTROL THE NEGATIVE SELF-
TALK...
. . . Quiet the voice in the head that says,
“I can’t do it!”
SPEAK POSSIBILITY . . .
. . . Recognize the downward
spiral . . .
SHINING EYES...
. . . Look for “shining eyes” in others.
CREATE A SPIRIT-FILLED,
MOTIVATING ENVIRONMENT
• Speak the right things
• Influence their attitudes
• Develop effective
listening skills
USE THE HIGH PERFORMANCE
DEVELOPMENT MODEL:
The High Performance Development Model (HPDM) isThe High Performance Development Model (HPDM) is
the framework for developingthe framework for developing highly-skilled leadershighly-skilled leaders forfor
the 21st Century. By focusing onthe 21st Century. By focusing on eight coreeight core
competenciescompetencies,, HPDM provides the foundation forHPDM provides the foundation for
leading-by-example and creating a motivatingleading-by-example and creating a motivating
workplace.workplace.
8 HPDM CORE COMPETENCIES
1. Personal Mastery
2. Technical Skills
3. Interpersonal Effectiveness
4. Customer Service
5. Flexibility/Adaptability
6. Creative Thinking
7. Systems Thinking
8. Organizational Stewardship
HPDM PYRAMID
Organizational
Stewardship
Systems Thinking
Creative Thinking
Flexibility/Adaptability
Customer Service
Interpersonal Effectiveness
Personal Mastery Technical Skills
Holistic Leadership/Org. EcologyHolistic Leadership/Org. Ecology
Connecting the DotsConnecting the Dots
Reaching Outside of the Box:Reaching Outside of the Box:
Taking RisksTaking Risks
Becoming Comfortable withBecoming Comfortable with
UnpredictabilityUnpredictability
Becoming Other-OrientedBecoming Other-Oriented
Dealing with OthersDealing with Others
Dealing with SelfDealing with Self
Global AccountabilityGlobal Accountability
ControlledControlled
AccountabilityAccountability
Character
Is
Power!
- Booker T. Washington
DEFINITION OF CHARACTER
The word “character” comes to us from a Greek verb that
means making a furrow, cutting a groove, or putting a
scratch on something as a mark. In the light of its origin, we
may think of character as that which puts its mark on a
human being.
Character is what makes you “what you are” as distinct
from other persons. The individual is little more than a
“bundle of feelings” unless there is some central loyalty
within creating order out of the “chaos of the soul.”
Character signifies the organization of life and behavior
around a central loyalty, which has ethical worth and
validity.
EXCELLENCE IS A HABIT
We are what we
repeatedly do;
excellence then is not an
act, but a habit.
- Aristotle
THE LEADERSHIP CHALLENGE
• Focus on the individual members and the team
• Provide employees and stakeholders the opportunity to develop and
utilize their talents and strengths
• Listen to employee’s concerns
• Allocate the right resources for the right project, at the right time
• Specify standards and expectations
• Delegate responsibility through empowerment
• Let employees and stakeholders identify their own interests and abilities
• Lead by example: set the standard for excellence
THE 3-STEP PROCESS
• STEP 1: Self-Knowledge (Evaluation)
• STEP 2: Self-Discipline (Organization)
• STEP 3: Self-Sacrifice (Resolution)
OVERALL, OTHERS MUST . . .
• . . . Trust you!
• . . . Have faith in
you!
• . . . Believe in you!
TAKE YOUR PLACE!!!
This is your assignment, your role, and your responsibility as a
facilitative leader.
When the work is
done, the people say,
“We did it ourselves.”
- Lao-Tzu
FACILITATIVE LEADERS
Facilitative leaders coach, mentor, sponsor,
teach, and lead. At the core of each of these
new roles is the skill of facilitation. Today’s
leaders constantly practice facilitation and
feedback techniques, and hone skills for use at
the job.

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Leadership today

  • 2. LEADERSHIP Leadership denotes taking action and getting results.
  • 3. LEADERSHIP • Dynamic leadership influences the attitudes of the people being led! • Leaders must be charismatic, inspirational, respectful, and stimulating when leading!
  • 4. LEADERSHIP • Leadership is defined as influencing others to work diligently toward achieving their goals. 1.1. Clearly stating yourClearly stating your vision!vision! 2.2. Explaining your plan forExplaining your plan for attaining your vision!attaining your vision! 3.3. Instilling confidence andInstilling confidence and optimism!optimism! 4.4. Expressing confidenceExpressing confidence in those you lead!!!in those you lead!!!
  • 6. LEADERSHIP IS . . . . . . A new way of being.
  • 7. 12 UNIQUE INSIGHTS ON LEADERSHIP, ACCORDING TO BOB DANZIG 1. Become a “destiny architect” 2. Encourage “elasticity of thinking” -- be a “destiny pursuer” versus an “operational comfort seeker” 3. Identify, assess, and engage the very best talent 4. Become “strategic” rather than “operational” 5. Create a “climate or spirit of celebration and applause” -- spirited organizations excel 6. Be committed every day to putting the pickax to the mountain, find new ways to lift yourself and others higher
  • 8. 12 UNIQUE INSIGHTS ON LEADERSHIP 7. Be the source of “possibility thinking” 8. Let your co-workers know they are “worthwhile” and full of promise 9. Find disciplined, organized ways to focus on integrity, trust, credibility, and the commitment to do the right thing 10. Know that management is about today -- and leadership is about tomorrow! 11. Know that management is about process -- leadership is about purpose 12. Recognize “success” is not about perfection, it's about “progress”
  • 9. SHARE THE POWER & RECOGNITION... . . . Lead by making others powerful.
  • 10. CONTROL THE NEGATIVE SELF- TALK... . . . Quiet the voice in the head that says, “I can’t do it!”
  • 11. SPEAK POSSIBILITY . . . . . . Recognize the downward spiral . . .
  • 12. SHINING EYES... . . . Look for “shining eyes” in others.
  • 13. CREATE A SPIRIT-FILLED, MOTIVATING ENVIRONMENT • Speak the right things • Influence their attitudes • Develop effective listening skills
  • 14. USE THE HIGH PERFORMANCE DEVELOPMENT MODEL: The High Performance Development Model (HPDM) isThe High Performance Development Model (HPDM) is the framework for developingthe framework for developing highly-skilled leadershighly-skilled leaders forfor the 21st Century. By focusing onthe 21st Century. By focusing on eight coreeight core competenciescompetencies,, HPDM provides the foundation forHPDM provides the foundation for leading-by-example and creating a motivatingleading-by-example and creating a motivating workplace.workplace.
  • 15. 8 HPDM CORE COMPETENCIES 1. Personal Mastery 2. Technical Skills 3. Interpersonal Effectiveness 4. Customer Service 5. Flexibility/Adaptability 6. Creative Thinking 7. Systems Thinking 8. Organizational Stewardship
  • 16. HPDM PYRAMID Organizational Stewardship Systems Thinking Creative Thinking Flexibility/Adaptability Customer Service Interpersonal Effectiveness Personal Mastery Technical Skills Holistic Leadership/Org. EcologyHolistic Leadership/Org. Ecology Connecting the DotsConnecting the Dots Reaching Outside of the Box:Reaching Outside of the Box: Taking RisksTaking Risks Becoming Comfortable withBecoming Comfortable with UnpredictabilityUnpredictability Becoming Other-OrientedBecoming Other-Oriented Dealing with OthersDealing with Others Dealing with SelfDealing with Self Global AccountabilityGlobal Accountability ControlledControlled AccountabilityAccountability
  • 18. DEFINITION OF CHARACTER The word “character” comes to us from a Greek verb that means making a furrow, cutting a groove, or putting a scratch on something as a mark. In the light of its origin, we may think of character as that which puts its mark on a human being. Character is what makes you “what you are” as distinct from other persons. The individual is little more than a “bundle of feelings” unless there is some central loyalty within creating order out of the “chaos of the soul.” Character signifies the organization of life and behavior around a central loyalty, which has ethical worth and validity.
  • 19. EXCELLENCE IS A HABIT We are what we repeatedly do; excellence then is not an act, but a habit. - Aristotle
  • 20. THE LEADERSHIP CHALLENGE • Focus on the individual members and the team • Provide employees and stakeholders the opportunity to develop and utilize their talents and strengths • Listen to employee’s concerns • Allocate the right resources for the right project, at the right time • Specify standards and expectations • Delegate responsibility through empowerment • Let employees and stakeholders identify their own interests and abilities • Lead by example: set the standard for excellence
  • 21. THE 3-STEP PROCESS • STEP 1: Self-Knowledge (Evaluation) • STEP 2: Self-Discipline (Organization) • STEP 3: Self-Sacrifice (Resolution)
  • 22. OVERALL, OTHERS MUST . . . • . . . Trust you! • . . . Have faith in you! • . . . Believe in you!
  • 23. TAKE YOUR PLACE!!! This is your assignment, your role, and your responsibility as a facilitative leader.
  • 24. When the work is done, the people say, “We did it ourselves.” - Lao-Tzu
  • 25. FACILITATIVE LEADERS Facilitative leaders coach, mentor, sponsor, teach, and lead. At the core of each of these new roles is the skill of facilitation. Today’s leaders constantly practice facilitation and feedback techniques, and hone skills for use at the job.