1. PETER CHAMBERLAIN
(512) 870-7009 | peter.w.chamberlain@gmail.com | www.linkedin.com/in/pwchamberlain
EDUCATION
Penn State University, Smeal College of Business University Park, PA
Master of Business Administration, Concentrations in Supply Chain Management & Marketing 2014
 Graduate Teaching Assistant in Supply Chain Management Department and Business Statistics (Full Scholarship)
University of Oklahoma Norman, OK
Bachelor of Business Administration 2004
EXPERIENCE
VideoMining Corporation, Consumer Packaged Goods and Grocery Market Research Consulting Firm State College, PA
Senior Business Analyst 2014-2016
 Led multi-team and multi-store longitudinal project to illustrate shopper behavior in grocery stores that was sold to CPG clients
to optimize display placements to increase revenue and profits.
 Redesigned project processes for display and front end projects to improve store coverage, category representation, and
behavioral accuracy.
 Managed research project on shopper behavior for cosmetics manufacturer, a new segment for the company that provided
recommendations to increase shopper engagement and sales by promoting interaction between customers and stylists closer to
the store entrance. Project was delivered two weeks early to meet client’s request.
PPG Industries Monroeville, PA
Business Management Intern 2013
 Implemented sales performance scorecard for $60M+ Teslin business unit from multiple data sources, which provided detailed
Y/Y performance analysis for regions, segments, and top accounts and highlighted trends in purchasing and discounts.
 Researched cost drivers for Precipitated Silica business unit to inform decisions on expanding capacity at current production
facilities or building new facilities.
 Wrote key account research reports on top accounts to highlight strategies for growth and account maintenance.
Dell, Inc. Round Rock, TX
Senior Support Sales Analyst 2011-2012
 Managed inventory on over 90 product configurations to ensure proper supply levels and prevent stock-outs while maintaining
a targeted 15 days of sales inventory for the North American Consumer Business.
 Led cross-functional holiday readiness project efforts to ensure supportability for peak holiday cycle that exceed sales forecasts
and met service level agreements.
 Maximized ocean shipments for product replenishment orders to realize cost savings upwards of $21/unit compared to air
shipments.
 Streamlined process with outside consultants to reduce inventory reporting time by 3 hours per day.
Online Sales Support Agent 2008-2011
 Developed and modeled pipeline management method to improve team close rate 53.7% in two months.
 Initiated process improvement for online store experience feedback to provide frictionless buying experience and more than
doubled the consumer business’s Net Promoter Score from 13 to 29.
 Earned bronze award for a program that helped agents turn negative margin promotions into positive margin sales.
Consumer Sales Representative 2006-2008
 Achieved 106% to goal attainment by using needs-based questioning to identify proper solutions for customer needs.
 Performance resulted in sponsored rotation as Sales Support Analyst to produce daily and weekly reports for presentation by
and to decision makers that documented the financial performance of the business.
Quill Corporation, Business-to-Business Office Supply Distributor Lincolnshire, IL
Inside Sales Representative 2004-2006
 Grew net sales over 20% monthly by uncovering new customer needs to position products. The average net sale increase was
over $69,800 per month.
 Selected to train 20 new hires in workday structure, communication techniques, and sales call training to improve employee
retention and new hire performance during their onboarding period.
 Grew account base from 500 to more than 1,150 customer accounts by providing regular and timely communications through
multiple communication channels and targeting underperforming product categories for customers.