1. Michael C. Smalley
17503 Narragansett Avenue, Lakewood, Ohio 44107
Phone: C: 216-212-0135 H: 216-226-8501
Email: mcsmalley@att.net
Summary
Extensive experience in supply chain management, operations management, sales
management and quality control procedures for a manufacturer and global distributor
of custom power supply cords, cord sets and wiring harnesses.
Professional Experience
Electric Cord Sets, Inc., Cleveland Ohio 1982 to 2015
Sourcing Manager
Supply Chain Management and Inventory Control
 Responsible for company global supply chain for up to 4 manufacturing locations
nationally. This included all purchases of Direct and Indirect materials and
purchases of sourced materials from Asian suppliers.
 Work closely with sales and production teams to ensure customer requirements are
met with both open orders and forecasted raw materials requirements.
o Using data from the MRP software create weekly and monthly work plans.
 Developed a continuous improvement program to monitor supplier performance.
Reduced non-conformance and late orders by 99% within the first 6 months.
o KPI’s included material OTD, rate of rejection and PPV.
 Implemented a cycle counting system of inventory eliminating plant down time
previously necessary to perform the physical inventory.
 Negotiated annual contracts with approved suppliers, distributors and sales reps
with a focus on continual price reductions.
 Continually research, locate and approve new suppliers to help drive down
material costs.

2.  Track copper changes on a daily basis and study copper futures. This lead to
making purchases of raw materials to coincide with lower copper pricing.
 Used JIT delivery on all raw materials to reduce inventory carrying costs and
increase inventory turnover rates.
 Worked directly with local freight carriers and international freight forwarders to
negotiate annual contracts.
 Managed the research and development of new systems technologies and
methodologies for logistics planning, forecasting and inventory control.
 Researched and implemented new technologies for more effective material
transactions, including bar-coded inventory tracking and RF data transfer.
Operations Management and Quality Control
 Responsible for all phases of preparation for company ISO 9001:2000 registration
audit. Creation and analysis of quality records as required by company’s Quality
Management System. Completed company registration on time and under budget.
 Performed on-site audits of supplier quality systems domestically and in China.
 Lead the continuous training of production personnel in quality procedures.
 Directed plant management and hourly workers to establish a lean production
environment starting with 5S and waste walks.
 Held weekly Lean training sessions with production personnel to educate on Lean
principles and create buy-in across the entire organization.
 Using data from the company MRP system, developed weekly and monthly
production schedules based on available labor and materials.
 Developed and implemented cost saving strategies companywide utilizing Lean
principles. These improvements reduced associated manufacturing costs by over
30% within the first year of implementation.
 Lead team to select company’s MRP system. System resulted in more efficient
inventory turnover and significantly reduced inventory-carrying costs.
 Researched and approved all manufacturing related equipment purchases.
 Developed preventive maintenance schedule for all plant equipment including
injection molders, termination presses and cable processing equipment.
 Purchased all MRO parts needed for Preventive Maintenance Program.

3.  Responsible for all agency compliance issues including environmental, California
Proposition 65, C-TPAT, NAFTA, RoHS, REACH, Conflict Materials, Country of Origin
documentation, Harmonized Tariff Codes, MSDS sheets and all NEMA and U/L and
CSA related issues.
 Performed all first article inspections of new products to ensure quality and
adherence to purchase order descriptions.
 Completed PPAP paperwork on completed goods prior to parts being sent to end
customer to ensure 100% compliance with customer requirements.
 Maintained material RMA’s, tracked returns and credits and completed all
Corrective and Preventive Action Requests.
 Integral member of the management team in creating the company’s annual
budget.
 Reviewed monthly financial statements, targeting areas for improvements to
continually reduce costs and increase profits.
Sales and Marketing Management
 Research and development of new sales territories through internet search
methods and targeted cold calling.
 Landed two of the company’s top five accounts, Bunn-O-Matic and True
Manufacturing. Each account achieved top five status within the second year.
 Develop and deliver group sales presentations to prospective new accounts.
 Training, development and administration of sales personnel. Assist with improved
sales strategies to further sales team development.
 Implemented new sales incentive programs to drive increased sales at higher profit
margins. This led to the elimination of low return business and boosted profits by
15%
 Implemented company CRM software package enabling sales staff to better track
customers and sales efforts.
 Created company marketing program using a combination of web, print and direct
mail marketing, resulting in 20% increases in sales in years one and two.
 Developed and designed the company web store working with an outside
consultant.

4.  Project Manager for two new brands of aftermarket products for Electric Cord Sets
from inception to market. Happy Trails RV Cords and High Tide Marine Cords. This
included product development, logo design, branding, marketing, inventory
control, budget creation and distributor development.
o Worked closely with Asian manufacturer on all phases of product
development including agency approvals.
 Managed multiple web based sales streams including Amazon and eBay stores.
 Created company social medial platform using Facebook, Twitter, Google Plus,
YouTube and Pinterest to support web based sales efforts.
Other
 Proficient in all aspects of Microsoft Office including Word, Excel, Outlook and
PowerPoint. Have trained others individually and in small groups.
 Lead focus groups at annual software supplier customer conference. The output of
these focus groups was used to make changes to future releases of the standard
software. (Made2Manage/Aptean MRP software). This includes Crystal Reports.
 Earned a Certificate of Achievement in Lean Six Sigma through the University of
Villanova.
 Assisted in the creation and updates of company employee manuals for salaried
and hourly employees.
 Organized company shareholder and director meetings and served as company
Secretary and Treasurer.
 Worked with customer drawings to develop BOL’s for the MRP system.
 Excellent written and oral communication skills.
Education
Cleveland State University, Cleveland Ohio
B.B.A., Marketing 1994
Certificate in Lean Six Sigma, Villanova University 2013

5. References:
David F. Davis (previous superior)
32800 Titus Hill Lane
Avon Lake, Ohio 44012
Dfdavis32820@live.com
440-933-9057 (Home)
Greg Voutyras (vendor)
11830 Arbor Glen Drive
Chardon, Ohio 44056
gvoutyras@mars-electric.com
216-409-1375 (Mobile)
Dave Snowden (peer)
9201 Pleasant Lake Blvd
Middleburg Heights, Ohio 44130
david_r_snowden@cox.net
216-409-0014 (Mobile)
Eric D. Smith DDS (personal)
640 East Aurora Road
Suite B
Macedonia, Ohio 44056
Edsdds7@gmail.com
330-467-3366 (Office)
440-773-5231 (Mobile)
Tom Bruening (direct superior)
4700 Manufacturing Ave.
Cleveland, Ohio 44135
tom@elecordset.com
216-261-1000 (Office)
Tammy Lillie (co-worker)
4700 Manufacturing Ave.
Cleveland, Ohio 44135
tammy@elecordset.com
216-261-1000 (Office)
Jeff Smith (customer)
Bunn-O-Matic
1400 Stevenson Drive
Springfield, IL, 62703
Jeff.Smith@Bunn.com
217-306-3649