1. Cheyenne Cody Aliff
1692 Arkansas Ave Bristol, TN 37620 / codyaliff87@gmail.com / 423-920-3375
October 2014-Present: Samsung; Lead Samsung Sales Consultant – IncreaseSamsungsales within the Bristol,VA
Best Buy store. Also responsiblefor serviceand troubleshootingdevices. Creatinga strategic development
between the best buy employees, center focusingaround Samsungphones/tablets/wearables.Communicate all
devices features to the team via,“Hot Topics,” which allows trainingover devices and features of current and
previous devices.Establish a partnership with the management team in aid of increased sales numbers,also
creatinga rapportwith customers by allowinga one hour time to be dedicated to a trainingworkshop.
 Managed myself by trainingthe team over devices and features also created a system to keep organized.
 Created profitability insideBestBuy of Samsung products from October 2014-Current by 60%.
 Provided sales and supportfor all the Best Buy employees in a proficientand professiona l manner.
 Executed sales trainingover new devices coming out for all the Best Buy employees.
 Assisted any customer with a servicesupportrequest of any said devicehavingissues.
 Became certified in Samsungdevice product knowledge.
November 2014-October 2015: AT&T Dealer; Wireless Sales Consultant – Sales consisted around the AT&T plans
and devices in the authorized retailer store. Handlingcash and creditcard transactionsand even makingbank
deposits.Creating a creative marketing standpointto attract more clients into the store via;Social media ads,
flyers and customer call backs.Maintain a clean and neatworkspacewith the most current up-to date promotions
and advertisements. Obtaininga sales step process to gain closureon any sales and also runningcreditchecks on
clients to obtain new wireless services.
 Maintained knowledge of devices and services of AT&T by stayingup-to date with trainingsoftware.
 Represented the company by being one of the highest grossingreps in our tri -cities market.
 Obtained praiseby achievingmemorable sales experiences to clients.
 Became certified in Apple device product knowledge.
November 2007-November 2011: Best Buy; Mobile Sales Leader –Lead a sales team to reach sales goals.
Responsiblefor schedulingand trainingtheteam insideBestBuy Mobile. Becoming an Apple certified expert, I was
to also coach thesales team on device product knowledge. Making the team aware of current promotions and
coachingthe team around sales goals and mentoringthem individually on their current metrics. Maintained a
professional relationship with the management staff by havingstore meetings over department goals and any
issues insidethe department.
 Became certified in Apple device product knowledge.
 Led the current districtin the top sales for 3 months. (Metrics raised 42.5%whilein leadership.)
 Partnered with the vendors insideBest Buy Mobileto become more knowledgeable over all products and
services of other brands.
Certifications:AppleExpert, Samsung Sales and Troubleshooting.
Daniel Boone High School – Graduated (Diploma) 2001-2005
Northeast State Community College – Incomplete; Major – Computer Science 2008-2009