1. Penny Lievense
31 Linnea Lane
North Chili, NY 14514
585-880-0353
pennylievense@yahoo.com
Highly motivated hard working individual in the field of quality assurance and management.
Dedicated team player with leadership experience that is energized by solving problems and
getting results. Respected for exceeding expectations and working well in a team environment.
Proficient in Microsoft Office Applications (word, excel, power point), Microsoft Outlook 2010.
Experience in Operating multi-line phone system, Operating office equipment.
SKILLS:
• Proficient in Microsoft Office Applications (word, excel, power point), Microsoft
Outlook.
• Extremely organized with excellent time management skills.
• Ability to think on the fly in a fast paced work environment.
• Ability to multi-task.
• Dedicated team player.
WORK EXPERIENCE
Trialon Corporation @Delphi 8/2015-
PRESENT
Administrative Assistant
• Assists with Direct material and Indirect material inventory Management.
• Manages vacation and personal time off calendar.
• Shipping- DHL Import out of the Country, FEDEX- In the Continental USA.
• Purchasing-Submitting purchase requests,
• Writing and maintaining procedures.
• Managing preventative maintenance (PM) data bases.
• Assists with monthly internal billing.
Syntec Optics
Jr. Program Manager 11/2014-
03/2015
• Manage Program Managers, Jr. Program Managers machine time and hours on a Budget
activity spreadsheet.
• Send weekly word document updates to the Customer.
• Create & update Cosmetic Requirements Charts, Engineering change forms, Work
Instructions, Standard Operating Procedures.
• Measure plastic parts with a micrometer, use the Keyence (microscope) on a regular
basis.
• Regularly use Microsoft Windows 2010. Excel Spreadsheet 2010.

2. Penny Lievense Page 2
Cooper Vision, Inc. 6/2008 - 11/2014
Quality Assurance Coordinator
• Manage and coordinate the day to day activities of the quality assurance team in
the contact lens department.
• Train and Supervise employees for the production of contact lenses.
• First point of contact for critical situations regarding product defects.
• Perform problem determination analysis for discovered defects and dispatch
appropriate team for resolution.
• Assist Team Leader in management of daily business needs.
• Responsible for maintaining employee schedules.
• Suggest and implement improvement ideas.
• Complete special projects as assigned by management.
• Act as a liaison between floor operations and management to resolve
discrepancies and concerns.
• Co-ordinate team building activities amongst employees.
Cooper Vision, Inc. 12/2005 –
6/2008
Quality Assurance Auditor
• Ensuring all contact lens orders are the correct specifications for the customers.
• Regularly reports deviations from established procedures or product standards as
necessary.
• Performs audits on incoming raw materials and packaging materials.
Cooper Vision, Inc. 4/2005 – 12/2005
Manufacturing Technician
Monroe-Orleans Boces II 7/2001 –
2/2005
Teachers Assistant- Special ed.
Churchville –Chili Sr. High School 1/2001-
6/2001 Teachers Assistant- Special ed.
Upstate, NY Group 10/2001-1/2001
Receptionist
EDUCATION/TRAINING
• Churchville-Chili Senior High School-High School Diploma.

3. • Time &Priority Management Program
• Managing Conflict towards Productive Solutions Program.
• Effective Presentations & Meeting Management Program.
• Participated and completed the CooperVision, Inc. First Line Managers Program.