1. Anthony Pena
2221 Princeton Ave Los Angeles, CA 90026
(323)307-1928 | apena7689@gmail.com
Education
Pasadena City College Pasadena,CA
Computer Information Systems 2009-2011
Completed 12 units in computer information systems. Hands-on experience with MS Excel and Access. Visual Basic and
java script programming.
Working knowledge of installing hardware and deploying hardware dependant workstations.
Experience
Walgreens Drug Store Los Angeles,CA
Shift Lead 2011-Present
Assist cashiers and team members with any issues during transactions or procedures. Keeping track of their breaks.
Always providing excellent customer service, maintaining a positive and friendly demeanor with all customers.
Perform between 30-50 transactions per shift.
Accountable for upwards of $3000, of store revenue during nightly counts.
Work with management to communicate key performance indicators, and daily metrics. (units per transaction, shrink,
sales per 10k)
Arclight Cinemas Los Angeles,CA
Team Member 2007-2009
Member of the inventory team. Responsible for daily counts, ordering based on forecasted numbers. Negotiating with
vendors and suppliers. Receiving and verifying orders from vendors. Entering invoices accurately, and ensuring all
invoices are paid.
Responsibilities as a team member include ticket sales, food preparation and storage, customer service including
resolving issues over the phone. Seating guests, and janitorial tasks.
Allesandro Elementary School Los Angeles,CA
Volunteer 2006-2007
Assisted teacher in daily tasks for children with special needs, deploying lesson plans, supervising children during break
periods and assisting with assignments.
Skills and Certifications
● CompTIA A+ certified as of June 2015 (Verification Code: Z2J4C3CMLLEQKERK) - Currently working to
Network+ Certification (Projected September 2015)
● Proficient in Windows,Android, iOS Operating Systems.
● Working knowledge of MS Office and OpenOffice Software suites
● Exposure to various programming languages including Java, JavaScript and Python
● Effective verbal and written communicator