4. Servant Leadership
“Servant Leadership is a philosophy and set of
practices that enriches the lives of individuals,
builds better organizations.”
Robert Green leaf (1970)
5. It is not about
being servile, it is about wanting to help others
6. It is about
● Devote themselves to serving the needs of organization members
● Not leading by title
● Develop employees to bring out the best in them
● Listen and build a sense of community
7. Servant Leader Checklist
❏ Listening
❏ Empathy
❏ Heal
❏ Awareness
❏ Persuasion
❏ Foresight
❏ Takes Responsibility
❏ Commitment to people
❏ Building community
8. Key Takeaways
● Everyone has the ability to become a servant leader
● Best for:
○ Building a supportive community
○ Long lasting results
● Requires:
○ working on the relationship, which may require time for results
○ leader to lower its ego and the self-credit of the work
○ a safe environment where Servant Leadership is nurture and supported by top management.
● Not appropriated in times of high pressure or high-demand results
11. Challenges
● Parental Issues
● Motivation
● Works Against Traditional Authority
● Doesn’t Fit Every Business
● Soft reputation
Editor's Notes
Listening – Servant leaders listen first
Empathy – Servant leaders see the world through the eyes of the other
Heal – Servant leaders wish to make the injured healed
Awareness – Servant leaders are aware of their physical social and political environments
Persuasion- Servant leaders persuade by the use of gentle nonjudgmental argument to create change
Conceptualization-Servant leaders visualize the big future.
Foresight- Servant leaders use the past and present to plan for the future.
Stewardship- Servant Leaders take responsibility.
Commitment to people- Servant leaders place a premium on the individual.
Building community – Servant leaders seek to create union or synergy.
