Paul Michel Turk has over 27 years of experience in quick service restaurants and fast casual dining, including 25 years with McDonald's in France, UAE, Qatar, and Canada. He specializes in business turnaround through brand concept development and repositioning. Turk has experience managing large operational teams and supporting functions like marketing, HR, and finance. He has successfully launched various McDonald's platforms in the Gulf region and introduced new systems like POS and Made For You.
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Experienced Operations Director with Retail and Hospitality Expertise
1. PAULMICHELTURK
A highly experienced Operations Director in the field of retail hospitality and leisure.
Experience of running high volume markets , QSR, food retail and fast casual dining. I
specialise in business turnaround and have a flair for brand concept development and brand
re positioning or offer evolution. A proven operator with excellent financial management
controls, strategic development skills and a very hands on approach. A people focused
individual with high energy levels, passion and enthusiasm to succeed. Fully P&L accountable
and experienced in managing large operational teams and also the following support
functions; Marketing, Human Resources, Training, Commercial and Risk
Management,equipment , quality insurance ,purchasing .
Complete Management of a large organization.
April 2014 to Date Operations Manager
Global Group Hospitality, Abu Dhabi, UAE
Job Description:
• Working with the group (Al Hail Company& GDG) on bringing
international food brands to Middle East area.
• More than 27 years’ experience QSR & Fast Casual Dining restaurant
,25 years’ experience in worlds # 1 brand (McDonald’s) in France,
UAE, Qatar, Reunion Islands, Montreal Canada.
2013 – 2014 General Manager
Mc Donald’s Canada, Montreal
Job Description:
• Managing the company operating 4 restaurants and 10 under
development operated by Franchisee.
Nationality: French
Marital Status: Married
Mobile:
UAE : 00971567452574
France : 0033642676386
Email ID : pturk2000@yahoo.com
Curent Location: Abu Dhabi, U.A.E.
Languages: English, French, Arabic
PAUL MICHAEL TURK
CAREER PROFILE
PROFESSIONAL EXPERIENCES:
CAREER SUMMARY
2. • Direct reports include 2 Operations Consultants, 1 HR Consultant 1
Training Consultant, IT, and Equipment, Quality Assurance, Finance
and Purchasing departments.
2012 – 2013 Managing Director
La Reunion Islands (Mc Donald’s Internationnal)
Job Description:
• Operating and managing 7 Stores
2008 – 2012 Assistant General Manager
Mc Donald’s Qatar
Job Description:
• Operating 30 Stores
• Built 21 stores and successfully launched breakfast & delivery
service, incharge direct for departement (operations, Training,
Quality, purshasing, HR, equipment , construtions).
2007 – 2008 Operations Director
Mc Donald’s, France
Job Description:
• Managing 19 stores
1994 to 2007 Operations Director
Mc Donalds, Emirates – UAE
Job Description:
• Build operations for more than 50 stores and managing more than
1200 staff incharge direct for departement (operations, Training,
Quality, purshasing, HR, equipment, construtions).
1989 to 1994 - Store Manager
Mc Donald’s, France
Job Description:
• High Volume Store
• Build and successfully managed more than 100 stores in the Gulf Region.
• Successfully launched various operation platforms for McDonald’s brand in the Gulf
region
• Successfully launched Breakfast initiative in UAE and Qatar
• Successfully launched Delivery Service in Qatar
• Implemented the new operating platform Made For You in the UAE and Qatar.
• Recruitment of staff from France, Philippines ,Neapal, China, Egypt ,
Lebanon,Jordan ,Marocco. countries over 22 years.
• Introduced new POS system in McDonald’s UAE and Qatar
ACHIEVEMENTS
3. • President Awards for McDonald’s Qatar 2010
• Outstanding Operations Director for the Middle East and Africa 2004
• Outstanding Operations Manager for the Middle East and Africa 2001
• Outstanding Operations Consultant for the Middle East and Africa 1997
• Achieved Key Development of the Country and Successful Restaurant Openings
• APMEA Ops- People Workshop – Kuala Lumpur, Malaysia
• March 2010; MEA Ops-People Workshop – Egypt
• 2008; McDonald’s Worldwide Convention – Orlando, Florida
• December 2008; Country Certified MFY, 1st Certified Store
• March 2008; Global ROIP Train the Trainers Workshop
• October 2007; Cargil Oil Training
• Operation Consultant Course – McDonald’s Hamburger University
• 2004; IT Training McDonalds Corporation – Thailand
• 2002, 2003,2004, 2006; HR Training Malaysia
• 2000; Managing the Organization – Hamburger University – USA
• 1998; Advance Equipment Class – Athens, Greece
• 2010; Purchasing class –Turkey
• Distributions Class May 2008- Kuwait
1986 Bachelor of Mathematics, University de Sciences Angers
France
1989 – 1991 Basic Management Course (Diploma), Intermediate Operations
Course,-McDonald’s Corporation, France
1992 Bachelor of Hamburgerology (Advance Operations Course) –
McDonald’s Hamburger University – Oak Brook, Illinois, USA,
2000 Head of the organization Course University – Oak Brook, Illinois, USA,
2003 Restaurant Leadership Practices Course (Diploma) – McDonald’s
Hamburger University
AWARDS AND RECOGNITION
TRAININGS
EDUCATIONS