1. Patrick Hardy
3950 N. Ashland Ave. #2 Chicago, IL 60613 502-387-2017 phardy6@humana.com
My objective is to obtain a position within Humana that will allow me to utilize and expand my skills,
education, and expertise, to ensure that every community we serve will be 20% healthier by 2020.
SIGNATURE SKILLS
Effective interpersonal communication and active listening skills.
Evaluate, prioritize, and manage multiple complex projects to completion.
Travel and build relationships with internal/external stakeholders through strategic planning and execution.
Skilled and competent in Microsoft Office based applications.
Reliable to meet company expectations and take accountability for achieving results by tracking progress
against goals and metrics.
Proven self-starter, working under pressure in a fast-paced environment with minimal supervision.
PROFESSIONAL EXPERIENCE
Humana: Chicago, IL
CONSUMER EXPERIENCE CONSULTANT September 2015-Current
Support, design and drive engagement with all health and wellness programs offered to local market groups.
Optimally execute consumer experience by engaging market/senior leadership, developing a long-term strategy
aligned to fit their needs within HumanaVitality.
Empower support by creating a culture of wellness and bringing their brands vision to life, being a liaison
between corporate team and markets.
Collaborate with community partners to maximize utilization of tools and resources needed to achieve company
goals.
Humana: Louisville, KY
HEALTH EDUCATOR April 2012-September 2015
Oversee the design, implementation and education of key strategic projects.
Evaluate and improve consumer experience/engagement by facilitating Humana Active Outlook (HAO) and
Medicare HumanaVitality health and wellness classesto eligible members.
Build and maintain strong relationships with stakeholders, educating them on the HAO program and ways to
cross-promote our brand.
Analyze and communicate HAO program data and member feedback to Local Programs Manager, through
detailed reporting using Excel, Word and OneNote.
Get Healthy Now: Louisville, KY
FITNESS SPECIALIST INTERN August 2011- December 2011
Administered biometric screenings, fitness test and body girth measurements.
Promoted, marketed and acquired partnership with local business to aid in conducting involvement with the
National Start Eating Healthy Day 2011.
2. Patrick Hardy
3950 N. Ashland Ave. #2 Chicago, IL 60613 502-387-2017 phardy6@humana.com
Assist the faculty and staff who were involved with the Get Healthy Now Program in appropriate weight
training technique as well as guidance to legitimate and beneficial foods to eat before and after workouts.
Aeropostale: Louisville, KY
ASSISTANT MANAGER September 2005-August 2010
Was responsible for the inventory of store merchandise and performed regular audits to ensure all store funds
were accurate and accounted for.
Also assistedand promoted marketing and sales with correctplacementof advertising i.e. windowand mannequin
placement, decals and promotions.
Provided excellent personalized customer service whiledelegating dailygoalsand responsibilities to each associate.
EDUCATION
University of Louisville: Louisville, KY August 2006-December 2011
Bachelor of Science in Health & Human Performance with a concentration in Exercise Science
3.25 GPA
REFERENCES
Available upon request