1. Patricia Del Real
4815 W 11th
Ave
Denver, Colorado 80204
720-229-5370
Objective
I have an urge for challenges in any area I can work for, I have a strong potential for
advancement and will work hard to achieve my goals and success.
Skills
25 years of banking experience
Work Director for 2 years
Supervised 30 employees
Able to work under pressure and meet deadlines
Have strong analytical skills,
Proficient in COLTS, AFS, HOGAN, WEPOD, EXCELL, MICROSOFT and WIP
Experience
Wells Fargo Bank/Denver Specialized Processing Rep 7/2009 to Present
Responsible for servicing international loans, booking, advancing, making principal and
interest payments, make changes to loans upon request, handle e-mails, problem solve,
research, analyze loan documents, audit previous day work make sure all transaction
posted properly to various accounts , answer questions from RM’s and RA’s. Also work
with CRG critical Loans, Agency Loans.
Wells Fargo Bank /Denver Loan Servicing Rep 5 5/2001-7/2009
Responsible for processing daily payments, advances, rate adjustments and changes sent
from various agent banks, compare balances and rates with agents
Monitor Partsolds of Letters of Credit make sure balances are forward to the agents every
end of month, apply fees accordingly to the Letter of Credit being paid
Monitor WFFC Loans for Iowa, reconcile payments received and provide copy of
transactions to Iowa agents.
Wells Fargo Bank /Work Director /Wire Transfer Dept. 9/1997 to 5/2001
Assistant to Manager
Supervised 30 employees, assisted with performance reviews, created reports to help
monitor quality stats and errors for each employee.
Responsible for training all new employees
Responsible for evaluating, monitoring, supervising employees
Created daily reports all employee activity and daily tasks
Surveillance calls for proper customer service, resolved problems with lost wires and
investigated fraudulent made wire from accounts both domestic and international.
Education
High School Diploma West High School
2. Associates Degree in Paralegal Denver Business College
References Available Upon request