We all agree that we are all different people. We all have our individual goals, beliefs, and experiences. Why then, do we treat our audience as if they were one person? This has to change. Some come to a website through Google or Facebook, some through a link in an email. Some leave immediately and some stay on for 20 minutes. Yet, traditional performance indicators reduce each one to a visit. Measuring how your readers connect with your story is the key to building a loyal audience. Sachin Kamdar will show you how you can measure engagement and how you can create more moments that matter to your readers.