1. Sonya E. Cefalu
Wauwatosa, Wisconsin
414-899-2893
sonyacefalu@yahoo.com
Career Objective
Proactive and organized individual seeking an administrative professional position. I offer 20+ years of hands-on
experience in providing a variety of high-quality work product vital to the success of my career. I aspire to gain the
respect and admiration of others by being open, personable, honest, fair and reliable. I believe that success comes
from within and that my attitude determines how successful I will be.
Technical Skills
Microsoft Suite, i.e., Outlook (advanced), Word (advanced), Excel (advanced), Publisher (advanced), Power Point
(advanced), Adobe Acrobat X (advanced), QuickBooks (invoicing, accounts receivable, creating reports, collections)
Professional Administrative Experience
Johnson Controls, Inc., West Allis, WI July 2016 - October 2016
Executive Assistant to the Vice President of Information Technology Enterprise Project Management Office
Strategy & Operations and the Vice President & Chief Information Office of Information Systems & Services
(contract assignment through Bentley Global Resources, Oldsmar, FL)
• Executive Assistant to the VP of IT ePMO Strategy & Operations and the VP & CIO / IS&S. Heavy calendar
management and expense reporting for two executives using Outlook and Gates Expense Reporting; travel
arrangements for three executives using Concur; schedule room reservations for multiple departments.
• Coordinate lunch/refreshments for team meetings using myassistant.com; research/facilitate team dinner
events; monitor office supplies, incoming mail, and conference facilities; report facilities issues; request &
track seating/equipment moves; create/modify agenda and deck (ppt); take minutes; problem solve.
Cardinal Stritch University, Fox Point, WI June 2016 - July 2016
Assistant to the Provost and Vice President (contract assignment through Robert Half Staffing, Milwaukee, WI)
• Assistant to the Provost and Vice President of Academic Affairs. Schedule meetings using Outlook; compose
correspondence and other documents; act as liaison to department chairs and faculty; review and process
ongoing requests and other forms; communicate via telephone and e-mail with faculty, staff, students and
vendors; process mail; purchase office supplies; general office duties.
Mandel Group, Milwaukee, WI November 2015 - June 2016
Junior Executive Assistant
• Assistant to two senior partners, three vice presidents, the controller, the president (when needed), and
other company personnel. Prepare correspondence and other documents, i.e., informational packets, real
estate investment opportunities, supporting data; create and maintain electronic and paper files;
communicate via telephone and email with general contractors, architects, and company management.
• Arrange domestic travel; coordinate meetings inside and outside of the corporate office; room set-up;
drive in and around downtown Milwaukee; general office duties.
National Louis University, Milwaukee, WI June 2014 - June 2015
Office Coordinator
• Assistant to the Executive Director, Campus Manager, campus faculty, staff, vendors and students.
Campus receptionist fielding calls from students and vendors directing as appropriate.
• Schedule on-campus classrooms, and usage contracts for off-site facilities; maintain campus classrooms
and equipment, including audio/visual; troubleshoot and solve technical issues with IT staff.
• Assist in creating informational flyers for direct mail campaigns; coordinate and liaise with marketing
department; point person with print/mail fulfillment vendors; request quotes and negotiate pricing.
• Create class start applications; help create student data management system and maintain student
records including class lists; generate reports.

2. Sonya Cefalu
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• Provide support with conference vendor coordination in preparation for annual Wisconsin Commencement
Ceremony, assist with student support.
• Process invoices; maintain petty cash fund; track advertising and direct mail campaign expenses;
maintain and troubleshoot office equipment; process mail; order office supplies, maintain inventory,
general office duties.
S.J. Janis Home Remodeling, Wauwatosa, WI April 2014 - June 2014
Office Manager (contract assignment through Talent Network Group, Brookfield, WI)
• Assistant to the President and three team members. Bookkeeping: payroll, job costing, accounts payable,
accounts receivable, reconciliation, create reports; maintain W-9 paperwork.
• Create and maintain client files, birthday list, marketing tracking; communicate with clients, vendors; order
office supplies; maintain inventory; general office duties.
Medical College of Wisconsin, Wauwatosa, WI February 2014 - March 2014
HRIS (Benefits) Administrative Assistant (contract assignment through Extension, Inc., Milwaukee, WI)
• Create flyers for events, i.e., American Heart Association and department events; schedule campus wellness
activities, i.e., Zumba, yoga, spinning; reserve rooms; schedule facilities set up; communicate notices to
participants regarding revisions, cancellations, etc; general office duties.
Lauenstein & Associates, Milwaukee, WI July 1997 - October 2013
Executive Assistant
• Assistant to the President. Manage calendar; travel arrangements; collate and assemble documents;
process written correspondence; coordinate arrangements for meetings and presentations; assist with
President’s privately owned real estate lease renewals/expirations, late notices, and offers to purchase.
• Assistant to nine commercial real estate appraisers. Research properties for appraisal purposes;
proofread and edit reports.
• Process accounts payable/receivable; invoicing, collections; compose/submit expense reports.
• Project management: communicate with client, enter client info into order system; prioritize and assign
workload; track progress with weekly meetings and recording notes regarding current and future workload,
market conditions, and other company news.
• Train and manage clerical assistants; create, maintain and support electronic filing system; instruct co-
workers in the proper use of the system.
• Utilize a variety of office software tools to produce high quality reports, presentations, and documents;
conduct internet research and compile data for documents and proposals.
• General office duties including receptionist for 6-line telephone system, e-mail, faxing, scanning, filing,
mail processing, deliveries, maintain inventory, and coordinate maintenance issues.
Education
High School Diploma
Certifications from Grace Hill Learning, Inc., Vision Learning Management System (on-line)
Conflict Resolution Managing Office Politics
Drug-Free Workplace Employee Motivation
Workplace Diversity Stress Management
Sexual Harassment Building a Team Culture
Business Writing: Grammar Works Employee Coaching