Passionate event design enthusiast offering over ten years of proven success in demonstrating a strong ability to work creatively and efficiently while being able to analyze critical business challenges to positively impact core business functions.

1. Pamela L. Maher
Event Coordinator
Passionate event design enthusiast offering over ten years of proven success in demonstrating a
strong ability to work creatively and efficiently while being able to analyze critical business challenges
to positively impact core business functions.
VITAS Innovative Hospice Care San Diego, CA
Patient Care Secretary/Scheduling Staff Coordinator Dec. 2012 – Jan. 2014
Facilitated, screened, and directed all in-coming calls in high-volume call center, accurately documented all
communications between patients, families, and clinicians for patient care needs in company internal database,
dispatched field staff based on priority, and coordinated HME deliveries, pickups, and repairs for patients in
homes and facilities.
 Excelled in reducing delayed patient care by prioritizing critical patient needs, resulting in improved
patient care quality.
 Effectively delegated challenging assignments to field staff for ICC patients.
 Consistently maintained a 90%-100% quality management score.
VITAS Innovative Hospice Care San Diego, CA
Admissions Coordinator Jan. 2016 – Present
Facilitate conversion of new patient referrals to admissions, process Medicare and Medi-cal insurance to
ensure proper billing of service, and liaise with Doctors and hospitals to develop strong working relationships.
1423 Graves Ave. #208
El Cajon, CA 92021
pamelalmaher@gmail.com
626.823.8453
Education
Certifications
Languages
Technical Skills
San Diego State University
Certificate in Marketing
College of Extended Studies
San Diego State University
BA in Arts - Multimedia
Projected Graduation: 2017
AA in Art
June 2013
May 2016
Certificate in Event Planning
College of Extended Studies
San Diego State University
December 2018
American Sign Language
Social Media
Grossmont Community College
Diversity is a Verb New York, NY
Assistant to CEO Sep. 2016 – Feb. 2017
Assisted in the design, development, and administration of company website content, flyers, and social
media content.
Pink Pineapple Event Design Poway, CA
Event Production Manager Dec. 2016 – Present
Responsible for researching and procuring venues & vendors, venue design & set up, sponsorship
acquisitions, maintaining schedules, timelines, and contracts.
Sharp HospiceCare La Mesa, CA
Department Secretary March 2014 - Jan. 2016
Clerical Assistant II Dec. 2006 – March 2014
Receptionist July 2006 – Dec. 2006
Implemented administrative and core organizational objectives including; serving as liaison to bring together
third-party vendors with internal stakeholders, articulated concepts and implemented designs for company
collateral, handled highly confidential and sensitive information, monitored internal company website content,
scheduled routine inspections and conference meetings, transcribed meeting minutes, arranged catering for
meetings and events, ordered office and kitchen supplies, provided technical support for office hardware and
equipment, and provided front desk reception support.
 Worked closely with the Business Development & Marketing team to successfully plan and execute
special events for groups of 200+ employees, volunteers, and vendors - assisted in resolving logistical
challenges, procuring venues and services, designing event materials, and coordinating resources.
 Researched and resolved mobile data overages and other cost hemorrhages previously missed, saving
the company over $9K annually.
 Developed and oversaw the implementation of new tools, techniques, and processes; resulting in overall
improvement of customer-facing touch-points and inter-office communications.
 Increased office organization by developing and implementing new office policies, standards, and
procedures for maintaining accurate records.
Professional Experience