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1. Major Benefits
of ITIL Course &
ITIL Certification
What it is and why it's important

2. What you need to know
ITIL
Explained
What is ITIL?
When did ITIL start?
How is ITIL structured?
How does ITIL course help?
Benefits of ITIL
Conclusion

3. What is ITIL?
What is ITIL and what does ITIL stand for?
Information Technology Infrastructure Library or
more commonly referred to as ITIL comprises
of the practices need to for IT Service
Management or ITSM.

4. When did ITIL start?
By the way, did you know that originally in the 1980s when UK
government wanted to streamline the IT practices, ITIL came up?
Are you wondering about the word library? Well, initially it was a
set of book that dealt with each practice in the IT Service
Management and therefore the name library! Therefore, in ITIL
course you would understand all about the various ITSM practices
too

5. How is ITIL structured?
The foundation for ITIL is a continuous improvement or the PDCA
cycle. PDCA stands for Plan, Do, Check, Act which is a simple way
to say raise the bar every time and keep going to the next level.
ITIL is also to some extent aligned to the ISO/IEC 20000-
International Service Management Standard for IT service
management from the International Organization for
Standardization (ISO). Hence for the ITIL, concepts & principles
from an international standard are also incorporated which are
reflected in the ITIL.

6. How does ITIL course
help?
ITIL framework ensures that there are a consistency and predictability in
the service delivery across various units, organizations, and processes.
These are a compilation of the best practices and hence there is no
compulsion as to what and how much to adopt. Therefore, organizations
can decide how to tailor to their needs.

7. The Benefits
of ITIL

8. ITIL can change how businesses work and flourish
Benefits of ITIL
BETTER EQUIPPED
When you undergo the ITIL
course, you have more
insight into the ITIL
framework and hence you
can manage the work
better.
RECOGNITION OF
EXPERTISE
With the ITIL course and
certification under your belt,
you are recognized for the
expertise and skills in
managing the services in
your organization.
BETTER PAY
After you have attended
the ITIL course, If you have
completed the certification
too, you have better job
prospects.

9. Conclusion
This ITIL certification is a mark that you are aware of the
basics of ITIL, ITSM life cycle. ITIL course or ITIL foundation
training will give you an insight into the ITIL ITSM Life Cycle,
process improvement and the benefits of using ITIL
framework from this ITIL course.
ITIL course covers the next core area of ITIL framework
which is the service design. This component of ITIL course
would give inputs on how you vision a service. The blue print
of coming up with a solution for the service and managing
the service through the management information systems.