This document provides an overview of a global training and certification company. It summarizes that the company is Asia's largest training company, with 4 training centers in India and 8 associates globally. It has delivered over 100,000 certifications across domains like IT service management, information security, project management, and IT governance. The company offers various ITIL, information security, project management, and other professional certification courses through classroom, online, and blended formats using over 300 trained professionals. It aims to help individuals and corporates get certified in trending technologies to be ready for future opportunities.
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
Adept corporate 2015 itil
1. C t P t tiC t P t tiCorporate PresentationCorporate Presentation
A Global Training & Certification CompanyA Global Training & Certification Company
2. WhatWhat make’smake’s us Asia’s largestus Asia’s largest trainingtraining companycompanyWhatWhat make smake s us Asia s largestus Asia s largest trainingtraining companycompany
4. And this has taken us places globally…And this has taken us places globally…
5. Global training centers: 4Global training centers: 4--India, 2India, 2--UAE & 8UAE & 8--AssociatesAssociates
6. CredentialsCredentials
Started inStarted in 20042004 in India and have a global presencein India and have a global presence
Delivering world class professionalDelivering world class professional certificationscertifications
Top notch training solutions forTop notch training solutions for individuals & corporatesindividuals & corporates
DeliveredDelivered 100,000 certifications100,000 certifications acrosacrosss domainsdomains
7. Training DomainsTraining Domains
rvice Managementrvice Management Information SecurityInformation Security
Project ManagementProject Management IT GovernanceIT Governance
8. Partnerships
Certifications from world class organizationsCertifications from world class organizationsgg
Adept is theAdept is the TIER 1 vendorTIER 1 vendor for all the partnersfor all the partners
9. Information Security CoursesInformation Security Courses
ENSA – EC Council certified Network Security AdministratorENSA – EC Council certified Network Security Administrator
CEH – Certified Ethical HackerCEH – Certified Ethical Hacker
CHFI – Computer Hacking Forensic InvestigatorCHFI – Computer Hacking Forensic Investigator
EDRP – EC Council Certified Disaster Recovery ProfessionalEDRP – EC Council Certified Disaster Recovery Professional
ECSA / LPT – EC Council Certified Security Analyst & Licensed Penetration TesterECSA / LPT – EC Council Certified Security Analyst & Licensed Penetration Tester
EDRP – EC ISO 27002EDRP – EC ISO 27002
CISSP C tifi d I f ti S t S it P f i lCISSP C tifi d I f ti S t S it P f i lCISSP – Certified Information Systems Security ProfessionalCISSP – Certified Information Systems Security Professional
10. Service Management CoursesService Management Courses
ITIL v3 FoundationITIL v3 Foundation
ITIL IntermediateITIL Intermediate
ITIL ExpertITIL Expert
ISO 2000ISO 2000
Cloud ComputingCloud Computing
Green ITGreen IT
12. IT GovernanceIT Governance
Cobit 5Cobit 5
Total trainings completedTotal trainings completedota t a gs co p etedota t a gs co p eted
Retail – 100,000 ProfessionalsRetail – 100,000 Professionals
Corporate – 1000 batches globallyCorporate – 1000 batches globally
14. How do we deliver trainingsHow do we deliver trainings
Classroom SessionsClassroom Sessions
Real Time Online SessionsReal Time Online Sessions
Blended Training – Classroom & Online SessionsBlended Training – Classroom & Online Sessions
E BooksE Books
Sample TestsSample Tests
300+ Trainers – Working Professionals300+ Trainers – Working Professionals
Recorded SessionsRecorded Sessions
16. Our TrainersOur Trainers
Not Faculty MembersNot Faculty Members
Professionals from the industry with real time experienceProfessionals from the industry with real time experience
Trainers who share real time case studiesTrainers who share real time case studies
Certified by governing bodiesCertified by governing bodies
Trainers across the globeTrainers across the globe
17. ITILITIL I f ti T h l I f t t LibI f ti T h l I f t t LibITILITIL -- Information Technology Infrastructure LibraryInformation Technology Infrastructure Library
Training & CertificationTraining & Certification
18. ITILITIL -- A glanceA glance
ITIL and IT Infrastructure Library are registered trademarks of the UnitedITIL and IT Infrastructure Library are registered trademarks of the UnitedITIL and IT Infrastructure Library are registered trademarks of the United
Kingdom's Office of Government Commerce(OGC) – now part of the Cabinet
Office .
ITIL and IT Infrastructure Library are registered trademarks of the United
Kingdom's Office of Government Commerce(OGC) – now part of the Cabinet
Office .
EXIN, based out of Netherlands is the certifying bodyEXIN, based out of Netherlands is the certifying body
ITIL provides a more holistic perspective on the full life cycle of services,
covering the entire IT organization and all supporting components needed to
deliver services to the customer
ITIL provides a more holistic perspective on the full life cycle of services,
covering the entire IT organization and all supporting components needed to
deliver services to the customer
19. ITILITIL A lA l
It is used to demonstrate compliance and to measure improvementIt is used to demonstrate compliance and to measure improvement
ITILITIL -- A glanceA glance
p p
IT Service Management (ITSM) derives enormous benefits from a best practice
approach.
p p
IT Service Management (ITSM) derives enormous benefits from a best practice
approach.
ITSM is driven both by technology and the huge range of organizational
environments in which it operates, it is in a state of constant evolution.
ITSM is driven both by technology and the huge range of organizational
environments in which it operates, it is in a state of constant evolution.
Best practice, based on expert advice and input from ITIL users is both current
and practical, combining the latest thinking with sound, common sense
guidance
Best practice, based on expert advice and input from ITIL users is both current
and practical, combining the latest thinking with sound, common sense
guidanceguidance.guidance.
20. Why anWhy an organisationorganisation needs ITILneeds ITIL
The Information Technology Infrastructure Library (ITIL) is a set of practices for
IT service management (ITSM) that focuses on aligning IT services with the
The Information Technology Infrastructure Library (ITIL) is a set of practices for
IT service management (ITSM) that focuses on aligning IT services with theIT service management (ITSM) that focuses on aligning IT services with the
needs of business.
ITIL describes procedures tasks and checklists that are not organization
IT service management (ITSM) that focuses on aligning IT services with the
needs of business.
ITIL describes procedures tasks and checklists that are not organizationITIL describes procedures, tasks and checklists that are not organization-
specific, used by an organization for establishing a minimum level of
competency.
ITIL describes procedures, tasks and checklists that are not organization-
specific, used by an organization for establishing a minimum level of
competency.
It allows the organization to establish a baseline from which it can plan,
implement, and measure.
It allows the organization to establish a baseline from which it can plan,
implement, and measure.
21. ITILITIL –– Structured ViewStructured View
The ITIL Qualifications scheme provides a modular approach to the ITIL
framework, and is comprised of a series of qualifications focused on different
The ITIL Qualifications scheme provides a modular approach to the ITIL
framework, and is comprised of a series of qualifications focused on differentframework, and is comprised of a series of qualifications focused on different
aspects of ITIL Best Practice, to various degrees of depth and detail.
These are the levels of qualifications within the scheme:
framework, and is comprised of a series of qualifications focused on different
aspects of ITIL Best Practice, to various degrees of depth and detail.
These are the levels of qualifications within the scheme:These are the levels of qualifications within the scheme:
– ITIL Foundation
– ITIL Intermediate Level
These are the levels of qualifications within the scheme:
– ITIL Foundation
– ITIL Intermediate Level
– ITIL Managing Across the Lifecycle
– ITIL Expert Level
– ITIL Master Qualification
– ITIL Managing Across the Lifecycle
– ITIL Expert Level
– ITIL Master QualificationITIL Master QualificationITIL Master Qualification
22.
23. K P i tK P i t
ServiceService
Key PointsKey Points
Analysis
G
Analysis
GGrowth
Management
Growth
Management
Knowledge
Strategy
Knowledge
StrategyStrategy
Standards
Strategy
Standards
24. Eligibility CriteriaEligibility Criteria
• Individuals who require a basic understanding of the ITIL framework
and how it may be used to enhance the quality of IT service
• Individuals who require a basic understanding of the ITIL framework
and how it may be used to enhance the quality of IT serviceand how it may be used to enhance the quality of IT service
management within an organization.
• IT professionals that are working within an organization that has
and how it may be used to enhance the quality of IT service
management within an organization.
• IT professionals that are working within an organization that has• IT professionals that are working within an organization that has
adopted and adapted ITIL who need to be informed about and
thereafter contribute to an ongoing service improvement programme.
• IT professionals that are working within an organization that has
adopted and adapted ITIL who need to be informed about and
thereafter contribute to an ongoing service improvement programme.
• This may include but is not limited to, IT professionals, business
managers and business process owners.
• This may include but is not limited to, IT professionals, business
managers and business process owners.
25. ITIL FoundationITIL Foundation
• The Foundation Level is the entry level qualification• The Foundation Level is the entry level qualification
• Offers candidates a general awareness of the key elements
• Concepts and Terminology used in the ITIL Service
• Offers candidates a general awareness of the key elements
• Concepts and Terminology used in the ITIL Servicep gy
• Lifecycle, including the linkages between Lifecycle stages
p gy
• Lifecycle, including the linkages between Lifecycle stages
• The processes used & their contribution to Service Management
practices.
• The processes used & their contribution to Service Management
practices.
26. DurationDuration
• 2 days (Weekends)• 2 days (Weekends)
– Saturday (8hrs) - Training
– Sunday (8hrs +1hrs) - Training + Exam
– Saturday (8hrs) - Training
– Sunday (8hrs +1hrs) - Training + Exam
• Candidates can avail either a class room or an online training along
with exams
• Candidates can avail either a class room or an online training along
with exams
27. Why ITIL Foundation?Why ITIL Foundation?
• Upon successful completion of the education and examination• Upon successful completion of the education and examinationp p
components related to this qualification, candidates can expect to gain a
general overview, and basic knowledge and understanding of ITIL and it’s
the prerequisite entry criteria for the next levels.
p p
components related to this qualification, candidates can expect to gain a
general overview, and basic knowledge and understanding of ITIL and it’s
the prerequisite entry criteria for the next levels.
• The Information Technology Infrastructure library (ITIL) v3 is the latest
version that is used in best practice framework in IT.
• The Information Technology Infrastructure library (ITIL) v3 is the latest
version that is used in best practice framework in IT.
• Attaining the Foundation Certification signifies clearly that you can play a
great part in improving the service Management system in your
organization.
• Attaining the Foundation Certification signifies clearly that you can play a
great part in improving the service Management system in your
organization.organization.organization.
28. Why ITIL Foundation?Why ITIL Foundation?
• Improved IT services through the use of proven best practice processes• Improved IT services through the use of proven best practice processes
• Improved customer satisfaction through a more professional approach
to service delivery
• Standards and guidance and Improved productivity
• Improved customer satisfaction through a more professional approach
to service delivery
• Standards and guidance and Improved productivityStandards and guidance and Improved productivity
• Improved use of skills and experience
Standards and guidance and Improved productivity
• Improved use of skills and experience
• Business decision makers are now demanding that IT reduce costs,
lower risk of disruption and support the growth of the business, ITIL is
the way to achieve it.
• Business decision makers are now demanding that IT reduce costs,
lower risk of disruption and support the growth of the business, ITIL is
the way to achieve it.
29. Why AdeptWhy Adept
• Accredited With Exin for 9 Years• Accredited With Exin for 9 Years• Accredited With Exin for 9 Years
• Service Manager Certified Instructor
• Authentic Student Testimonials
• Accredited With Exin for 9 Years
• Service Manager Certified Instructor
• Authentic Student Testimonials
• Dialog-driven classes, Case-studies
• Go Beyond the Courseware
• Focus on practical application operation of activities within the process
• Dialog-driven classes, Case-studies
• Go Beyond the Courseware
• Focus on practical application operation of activities within the processFocus on practical application operation of activities within the process
• 100% pass track record
• We also provide ITSM course at Free of cost .
Focus on practical application operation of activities within the process
• 100% pass track record
• We also provide ITSM course at Free of cost .
30. DeliverablesDeliverables
• 2 days training
• Axelos certification exam
• 2 days training
• Axelos certification examAxelos certification exam
• EXIN accredited courseware
• Complimentary training on ISO 20000 Foundation
Participation certificate ith 16hrs PDU
Axelos certification exam
• EXIN accredited courseware
• Complimentary training on ISO 20000 Foundation
Participation certificate ith 16hrs PDU• Participation certificate with 16hrs PDU
• Official certificate from Axelos – Digital Copy
• 2 sets of sample question papers
• Participation certificate with 16hrs PDU
• Official certificate from Axelos – Digital Copy
• 2 sets of sample question papers
• EXIN accredited trainer
• 100% pass guarantee
• Most Competitive price guaranteed!
• EXIN accredited trainer
• 100% pass guarantee
• Most Competitive price guaranteed!