RONALD MARTINEZ SICAT
+971 50 1023628
Seeking challenging opportunities in Procurement / Logistics / Warehousing / Distribution with a leading
organization of repute in Oil & Gas / 2PL sector preferably in Middle East / UAE
• Six (6) years in commendable success in Warehouse Management, Export/Import, Shipping, Logistics,
Supply Chain Management and Customer Service
• Areas of expertise cover logistics planning / management, inventory control & transportation, disposal and
distribution coordination with international and domestic suppliers, freight forwarders and export / import
transactions & policies (Licensing, liaising with DGFT & Customs Authorities)
• Certification in Logistics & Supply Chain Management Manager, Advance Excel
• Certified Dangerous Good Qualified Category 6
• With U.A.E. Driving License
• Know how to operate order picker, reach track, counter balance forklift or light equipment vehicle
• Have knowledge dealing with Custom Paperwork’s and requirements
o (Bill of Entry, Import Bill, Export Bill, and Transfer Bill (Free zone to Free zone Transfer).
•Establish material management activities systems required to define requirements, inventory control and
receipt, storage, supplies, and equipment.
•Establishing good working relationships with vendors and resolving problems regarding delayed delivery dates
Supply Chain Management & Logistics
•Monitoring availability of stock, making appropriate arrangements to ensure on time deliveries
•Managing day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms
Stores / Warehouse Management
•Managing warehouse operations ensuring optimum inventory levels to achieve maximum cost savings
•Executing the physical stock verification, instituting inventory control measures & organizing dispensing
•Implementing and monitoring effective procurement & development schedules for existing & new materials
•Upgrading the purchasing system to benchmark the best purchasing practices
DHL WORLDWIDE EXPRESS
EXPRESS LOGISTIC CENTER
Position: Logistic Customer Service Executive
August 10, 2008 – Present
Department : Express Logistic Centre
Responsible for the full process of all emergency and network orders for the Customers.
Also responsible of updating of ELC stock materials through different inventory systems, DHL or
customer owned, in order to ensure stock accuracy.
Updating of Customers billing template for all Accounts in weekly and monthly basis.
To ensure that all calls are answered within a set period of time during working hours.
To receive and process orders for ASAP, Schedule, Next Flight Out and DHL network shipments as
per current procedures for relevant service ensuring that customer specific instruction are followed.
Ensures that any discrepancies (quality/quantity) are highlighted correctly and in a timely manner
reported to the customer and/or internal customer services and ELC management team.
Where necessary performs pre-alert and pro-active track and trace.
Maintain and make all required data available to obtain the detailed monthly and weekly consolidation
and reporting of all stock listing according to their specific requirements, of goods in and out of the
Accountable for all orders of all ELC Customers according to the specification of the customer.
Responsible for making all the shipping documents (invoice, delivery advice and airway bill), and
ensure all necessary documents are complete for dispatching a shipments within a GULF Countries.
To escalates all performance and service issues to the customers and to my superiors.
Expert in all DHL in-house and Warehouse Mgmt. system such as SELECT, CAPS, iRETURNS, Easy Ship, Web
shipping, DHL Connect, Line500, Easy tool, FSQ, CSV; use as the main tool for all transactions
Achievements as DHL Logistics Customer Service Executive:
• DHL Support Employee for the month of October year 2013.
• All KPI's for both inbound and outbound processes/order processing are met in past 6year of my service.
Stretch blow Industrial Corporation
A leading company in plastic injection in Laguna, Philippines.
Position: Cadet Engineer / Shift Supervisor
August 1, 2007 – June 1, 2008
Department : Blow Moulding & Injection Moulding Section
Implement TPM on production area
In charge of the whole production during the shift schedule
Responsible in meeting the production requirement per shift and ensures that the end product is with
quality as per requirement
Ensures the safety of the production team
Ensures that the manpower is fully utilised
Checks that all machines and equipment during the shift are in good condition
Assures that proper housekeeping are observed within the production area
Performing actions to set up and making adjustments on the machine for proper production
Monitors overall efficiency of the team
Dunkin’ Donuts Shahia Foods Ltd. Co.
Dunkin’ Donuts is an international coffee and donut retailer founded in 1950. Dunkin Donuts claims to be the
world’s largest coffee and baked goods chains serving 2.7 million customers per day at over 7,000 stores globally
which included the Riyadh, Saudi Arabia branch.
December 2004 – March 2007
Department : Baking Section
Assigned in mixing and baking of bread in making the doughnuts
Responsible in producing all products as required during the shift schedule
LBC is the number one cargo and courier services in Luzon, Philippines which was established during the post
World War II. Its vision is to link people to people through the express delivery of services include cargo, courier,
money remittance and travel.
Position: Customer Associate
December 2003 – December 2004
Department : QCT – South Las Pinas
Responsible in accepting inbound and outbound deliveries
Receives outgoing products and documents for LBC’s accounts
Assign in dispatching of courier for delivery
International Armouring Coy
A company engaged in bullet proofing private vehicles in the Philippines.
Position: Production Technician
July 2003 - November 2003
Department : Production Department
Ensures the safety of each team member
Assign in welding works
Responsible in laying out the whole machine
Super Value Inc.
Warehouse of goods - SM
Position: Warehouseman (Forklift Operator)
February 2002 – July 2002
Department : Warehouse Department
Responsible in operating forklift
Replenish and receiving of all goods in warehouse
Philippine Long Distance Telephone (PLDT)
PLDT is the leading telecommunications provider in the Philippines which was founded on November 28, 1928.
PLDT offers the largest and most diversified range of telecommunication services across the Philippines.
Position: On-the-Job Training
Assigns in making frameworks
Helps in encoding data
Bachelor’s Degree : Bachelor of Science in Electronics and Communication Engineering
Name of University : City College of Manila
Location of University : Manila, Philippines
Date Graduated : March 2000
TRAININGS AND SEMINARS ATTENDED
➢ Basic Fire Fighting / Fire Warden
➢ Health and safety
➢ Trained and exposed on blow moulding, injection moulding and assembly supervision
➢ Certification in auto cad application
Birthday: : November 28, 1978
Status : Married
Nationality : Filipino
Languages : Filipino and English
Visa : Residence