Nicholas J. Franceschelli has over 10 years of experience in hospitality and food service management. He holds a Bachelor of Science degree in Hotel, Restaurant and Institutional Management from Penn State University. His experience includes positions at the Westin Beach Resort and Spa as an extern, Sophia's Grotto as a line chef and sous chef, Fornax Bread Company as an assistant manager, and Walt Disney World as a housekeeper. He has obtained certifications including ServSafe and CVENT.
1. NICHOLAS J. FRANCESCHELLI
10 Ashfield Street • Boston, MA 02131 • 617-792-3509 • Nif5053@psu.edu
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EDUCATION
The Pennsylvania State University State College, Pennsylvania
Bachelorof Science in Hotel, Restaurant and Institutional Management Graduation August 15,2015
Niagara University Lewiston, New York
Bachelorof Science in Hotel, Tourism and Restaurant Management August 2010-May 2011
EXPERIENCE
Westin Beach Resort and Spa Fort Lauderdale,Florida
Externship Starwood Hotel Company December 2012- January 2013
Providing exceptional customer service at front desk with assisting guest with check in/out, payments, and with
luggage
Focused on providing guests with assistance which included taking work orders, guest complaints, and in room
dining
Demonstrated great learning skills while assisting guests in finding near by restaurants,attractions,and local events
Sophia’s Grotto Boston, Massachusetts
Line Chef/SousChef June 2010-August 2014
Assisted management with opening and closing procedures of the restaurant,as well as taking inventory
Responsible for receiving alcohol and food invoices, as well as checking food for quality, and accuracy
Executed great culinary skills in prepping and assisting the Executive Chef with day-to-day orders
Demonstrated great leadership skills, providing new ideas, and always being reliable and on time for my duties
Fornax Bread Company Inc. Boston, Massachusetts
Assistant Manager October 2007-August 2014
Served as the first point of customer contact and contributed with opening and closing procedures of the store
Reliable for day-to-day operations of the bakery and prepared bread delivery orders for local restaurants
Executed management leader skills by helping employees with difficult customers and tasks
Supported kitchen and bake staff by assisting as needed
Responsible for taking inventory, payroll, and scheduling when my manager was away from the business
Walt Disney World Inc. Orlando, Florida
Housekeeping – Saratoga Springs Resort and Spa Jan 2014-May 2014
Participated in different roles through the housekeeping department.
Demonstrated great social and educational skills by interacting with park guests about providing great customer
satisfaction.
Executed great hospitality and work effort skills.
ACTIVITES/CERTIFICATIONS
Penn State Hotel & Restaurant Society (Member)
National Society of Minorities in Hospitality (Member)
Blue and White Society (Member)
ATLAS (Member)
*ServSafe Certified, CVENT certification