1. Alfred A. Harris
8447 Atherton Drive
Saint Louis, Mo 63130
(314) 456-7904
Alfred.Harris07@gmail.com
Professional Summary:
Obtain a customer service management position where I can effectively utilize my expertise in customer relations
and staff leadership.
Abilities:
 Multitasking
 Computer literate
 Self-starter
 Problem solving
 Personable
 Flexible
 Organizational skills
 Word processing
 Loss Prevention
Education:
ITT Technical Institute Earth City, MO September 2013 – June 2015
Associate of Applied Science, Criminology and Forensic Technology
Certification
 National Restaurant Association-ServSafe Certified
Experiences:
Jack in the box Saint Louis, Mo August 2014- Present
Restaurant General Manager
 Preparing reports at the end of the shift/week, including staff control, food control and sales.
 Taking responsibility for the business performance of the restaurant.
 Managing staff and providing them with feedback.
 Recruiting, training and motivating staff.
Taco bell Saint Louis, Mo April 2004- August 2011
Manager
 Crew member I provided a positive atmosphere by greeting and friendly experience for the customers.
 Manager I leaded a positive atmosphere by resolving customer request,question and complaint by
following all policy guideline within the company.
Tacala Taco bell
Gateway Bell LLC
Bell America Group Saint Louis, Mo May 2012- August 2014
Assistant ManagerTrainee/ Acting General Manager
 Managed restaurant operations in terms of staffing and scheduling functions
 Ensured provision of service in terms of order accuracy and time management
 Managed inventory and stocks and supplies
 Managed customer complaints and queries
St. Luke’s Hospital Saint Louis, MO August 2011-December 2013
Assistant Supervisor
 Responsible for multiple tasks associated with preparation, service and sanitation for patient room service.
 Cross-trained to work in other areas of the department. Performs duties and responsibilities in a manner
consistent with our mission and values.

2. Rally’s Hamburgers Saint Louis, Mo March 2011-September 2011
Shift Manager
 Responsible for managing shifts,operating and maintaining the restaurant to maximize profit for the
company.
Hollister Co. Saint Louis, Mo May 2008-December 2009
Impact Member/ Cashier
 Impact member worked in the stock room unloading boxes with new merchandise to be put out on sales
room floor.
 Cashier serviced customers by smiling, greeting and checking customers out at the register.
Dierbergs Co. Saint Louis, Mo November 2006-November 2007
Courtesy Clerk/ CustomerService
 Interacted with customers to provide information in response to inquiries about store products,helped
customers with bagging of groceries.
Reference furnished upon request.