1. WILSON, KENYA
1504 ROE INGLESIDE ROAD, CHURCH HILL MD 21623, 410.490.2832, 77KWILSON@GMAIL.COM
OBJECTIVE
To obtain employment with a company with stability in which I can grow and maximize my job
skills as well as learning experiences.
EXPERIENCE
9/1/2013 TO CURRENT Shore Medical Center at Chestertown Chestertown, MD
PATIENT ACCESS REPRESENTATIVE
 Registers patients for ER, Inpatient and Outpatient services
 Maintain and files paper and electronic medical records
 Obtains and verifies insurance information
 Collects and processing of co-payments
 Obtain signatures on all documentation
 Operate all office equipment efficiently
 Answer phones
 Communicates effectively with patients, family members as well as all medical staffing in regards to
patient care
11/1/2012 TO 9/1/2013 Chester River Hospital Chestertown, MD
FOOD SERVICE/CASHIER
 POS operations
 Daily cash and credit card funds reconciliation
 Maintaining daily sales records
 Light housekeeping
 Dietary Aid functions
 Daily preparation and maintenance of the salad bar
10/1/2008 TO 5/1/2011 USA Fulfillment Chestertown, MD
CUSTOMER SERVICE SPECIALIST
 Answer phones, operate multi-line phones
 Conflict resolutions
 Data Entry
 Credit card processing
 Consultations, provide product knowledge
9/1/2003 TO 10/1/2008 Sally Beauty Supply Wilmington, De
RETAIL SALES/STORE MANAGER
 POS operations
 Inside sales
 Ordering and maintaining Inventory
 Supervising a staff of 6 or more
 Tidal safe operations
 Money handling and daily deposits
 Maintaining records for stores with yearly sales ranging between 40K to 70K
 Weekly payroll
 Hiring and training of new employees
EDUCATION

2. 1991-1995 Thomas McKean High School Hockessin, DE
[DEGREE OBTAINED]
 High School Diploma
REFERENCES
References are available on request.