Customer Service Working Resume

1. Vincent Ali
313 Ridgewood Rd. Springfield, PA 19064 ● (703)-853-3779 ● actorvinceali@gmail.com
OBJECTIVE
To obtain a fulfilling position in an energetic work environment that will maximize my office
skills and customer service experience.
QUALIFICATIONS SUMMARY
 Dedication to superior patient care and customer service
 Strong work ethic, independent, capable of multi-tasking
 Organized, attentive to detail, and able to both self-start and follow instructions
 Pleasant disposition and ability to interact with individuals over the phone and in person
 Computer skills include: Windows 7, UltiPro, Microsoft Word, Excel, PowerPoint, Outlook,
Adobe Acrobat, Internet, POS, e-mail, and typing
Work History
Us LABS
Phlebotomist/Laboratory Aide (April 2016 – April 2017)
Responsibilities included: providing phlebotomy services to retirement communities and
rehabilitation facilities, accessioning data for collected specimens, inventory control, maintaining
an organized stock room, filing, and offering laboratory assistance for daily operations as needed.
CROZER KEYSTONE FAMILY PHYSICIANS
Phlebotomist Intern (September 2015 – March 2016)
Responsibilities included: performing phlebotomy duties such as venipuncture,
intramuscular/subcutaneous injections, aiding in EKGs and proper sample handling,
documenting collected specimens, and assisting medical staff.
Hours: 548 Sticks: 878 Injections: 413
PROTOCOL STAFFING AGENCY
Cafeteria Aide (Fall 2013 – Spring 2015)
Responsibilities included: offering customer service to patients and visitors throughout the Main
Line Health system, operating register, cash handling, rotating stock, and troubleshooting
customer issues.
THE FARMHOUSE BISTRO
Kitchen Assistant (September 2012 – August 2013)
Responsibilities included: assisting restaurant’s head chef in preparing eclectic French cuisine,
maintaining facility’s kitchen and adhering to required food service standards, and aiding in
catering special events.

2. Education
DELAWARE COUNTY COMMUNITY COLLEGE
Phlebotomy Certificate #Q2G6K9L4 (Expires March 21, 2018)
GEORGE MASON UNIVERSITY
B.A. in Integrative Studies: Theater and Psychology (May 2010)
NORTHERN VIRGINIA COMMUNITY COLLEGE
Associates Degree (December 2007)
References
Barbara Shockley
Practice Manager CKHN at Family Physicians
610-459-1619
Philip Johnson
Assistant Director of Operations, Patriot Center
703-993-3062
pjohnsoa@gmu.edu
Joe Maguire
Head Chef, The Farmhouse Bistro
267-236-2180