1. Raymond W. (Bill) Blair
Castle Rock, CO 80104
(719) 502-9613
rwblair388@q.com
Summary:
 Awarded the “Distinguished Veterans’ Service Award” 2015
 10+ years’ experience in workforce development preparing job seekers to enter/re-enter the
workforce successfully by improving work participation skills in job placement and retention
 Proven to be customer service focused, flexible, and adaptable with changes in workforce
development
 2+ years’ experience in meeting the needs of employers serving as local Rapid Response
Coordinator
 Working knowledge in Microsoft Office Suite
 10+ years extensive practical knowledge of government programs i.e.; Wagner-Peyser, Workforce
Investment and Opportunity Act Adult, Dislocated Worker, Intensive Job Search Programs, TAA
Experience:
Denver Workforce Center-OED
Business Development Associate II Denver, CO 80204
June 2014 to June 2016
 Conducted outreach to community providers to educate their clients about services available
 Provided personal case management services to 66 assigned job seekers enrolled in the
Workforce Investment & Opportunity Act (WIOA) Adult and Dislocated Worker programs; focusing
on improving marketable skills, career development, and increasing self-sufficiency
 Provided ongoing core workforce services to 10+ individuals daily to achieve goals for work
participation, job placement and retention; focusing on completing the registration process in the
Connecting Colorado database and referrals to workshops, job fairs, hiring events, and specific
WIOA and TAA programs
 Conducted follow-up appointments monthly with the 66 individuals on caseload to meet their
needs and monitor the completion of their approved training program with an approved provider
 Monitored case management activities to ensure compliance with WIOA Adult and Dislocated
Worker performance standards and data validation requirements
 Followed-up with WIOA customers for 1 year after exit from programs to ensure customers’ needs
are met in maintaining employment in their respective communities

2. Pikes Peak Workforce Center Colorado Springs, CO 80907
Workforce Development Specialist May 2000 to April 2014
 Facilitated processes serving 10+ individuals daily to identify and prepare them to obtain and
maintain employment plus guide them in making informed career decisions to gain self sufficiency
 Provided case management services to 50+ assigned job seekers enrolled in the Workforce
Investment Act (WIA) Adult and Dislocated Worker programs; focusing on improving employability
skills, career development, and individual training plans
 Provided ongoing core workforce services to 50+ individuals daily to achieve goals for work
participation, job placement and retention; focusing on completing the registration process in the
Connecting Colorado database and referrals to workshops, job fairs, hiring events, and specific
WIA programs
 Conducted follow-up appointments on bi-weekly with the 50+ individuals on caseload to meet their
needs and monitor the completion of approved training program with an approved provider
 Monitored case management activities to ensure compliance with WIA Adult and Dislocated
Worker performance standards and data validation requirements
 Collaborated with team members in identifying and resolving problems raised by customer
satisfaction surveys; i.e. extending the “Ask A Career Consultant: sessions from 1.5 days to 4
days per week; answering customer questions regarding job search assistance, resume review,
and career guidance
 Followed-up with WIA customers for 1 year after exit from programs to ensure customers’ needs
are met in maintaining employment in their respective communities
Pikes Peak Workforce Center Colorado Springs, CO 80907
Rapid Response Coordinator January 2010 to April 2014
 Contacted companies facing corporate restructuring or downsizing, provided employers and
employees information about the WIA Dislocated Worker Program and employment services
offered by the local workforce center
 Facilitated on-site Lay-off Transition workshops, per employers’ requests; to give information on
minimizing the impacts of a lay-off and services available through the local workforce center
 Provided information to employees about the Trade Adjustment Act Program (TAA) if impending
layoff is due to foreign import competition or relocation off-shore
 Compiled workshop materials and handouts for employees on how to access workforce center
services, financial and stress management tools, community support agencies, labor market
resources, resume writing techniques, internet job search tools, training programs available, job
search hotlines, applying for unemployment insurance benefits, and program description of the
WIA Dislocated Workers Program
Education:
Certified Workforce Development Professional-NAWDP
Bachelor’s of Arts Degree- Adams State University