1. NAJIA TWIGGS
431 LAMBETH DRIVE APT 7 CHARLOTTE, NC 28213
(980) 395-1383 NAJIATWGGS@GMAIL.COM
Medical Assisting
Professional; Summary:
Energetic and dedicated Medical Assistant with strong interpersonal skills, customer service, and clinical training and education.
Energetic professional possesses the proven ability to work effectively with people of all ages, cultural backgrounds, and socio-
economic status, seeks the opportunity to provide exceptional patient care while preparing patients for medical examinations.
EDUCATION
Medical Assisting Diploma
Brightwood College -Charlotte, NC April 2017
Certifications
First Aid and CPR Certified September 2016
CORE COMPETENCIES & TALENTS
PROFESSIONAL EXPERIENCE
Family Dollar 5/11-5/12 Charlotte, NC
Assistant Manager
• Provided excellent service by assisting customers with questions, concerns, and needs.
• Supervised cashiers and ensure efficient operations and processed customer returns and exchange
• Counted cashier registers and verified amount prior to preparing nightly deposit
• File invoice papers for the trucks we received.
Target 12/09-1/10 Charlotte, NC
Sales Associate
• Assisted customers with locating merchandise and rearranged items on display.
• Operated cash register and processed customer payments
• Received good reviews for providing efficient and accurate customer service.
Wendy’s 9/08-5/09 Charlotte, NC
Team Associate
• Operated commercial frying equipment and prepared food items.
• Provided excellent customer service and packaged food for drive-thru customers.
Ability to retrieve vital signs from patients
Familiarity with the Health Insurance Portability and
Accountability Act (HIPAA)
Extremely detail oriented and excellent organizational
and communication skills
200 externship hours in a medical office
Assisting physician with minor office procedures
Injections, venipuncture and blood draws
Vital signs and medical charting
Medical terminology, anatomy, and physiology
Medical billing and accounts receivable: EOB
Extremely detail oriented and excellent organizational
and communication skills