1. NADIA GRACE MANUELLA AMANGOUA Epse
TIA
20 BP 06 ABIDJAN 06
MOBIL; 07383051; 07305145; 05037399; Email
tnadiagrace@yahoo.com/gracenadia1@gmail.com
Personal Profile
I am an enthusiastic very conscientious and organized young lady, who enjoys being part of
work as well as leading a successful and productive team. I am quick to grasp new ideas and
concepts and to develop innovative and creative solution to problems. I am able to work well
on my own initiatives and can demonstrate a high levels of motivation required to meet
tightest of deadlines. I am proactive individual with logical approach to challenges; even under
significant pressure, I possess a strong ability to perform effectively.
Career Objective
I am looking to build a career in a challenging administration .I am keep to achieve further
professional development.
Education &Qualifications
2007-2010 WISCONSIN UNIVRSITY COLLEGE, Accra- Ghana
Bachelor Administration in Banking and finance
Project Work:” Electronic banking services: It impact on banks profitability and customers
Satisfaction (A Case study on Ecobank Ghana Limited)’’
2006-2007 Alliance Française(EnglishCourse)
2003- 2006 Lycée de Jeunes Filles Bingerville, IvoryCoast
BaccalauréatScientifique[c] ‘’ALevel ‘’
1999-2002 Pensionnat Privée Des Filles D’Anyama
Brevet D’Etude Du Premier Cycle ‘’O Level

2. Relevant InternshipExperience
November2015-March2016 ECOBANKCote D IVOIRE
Agent Retail /OPS
Paying Current, savings account holders and third party cheques
Receiving deposits and processing other bank’s instruments
Accurate posting to customer accounts
Remittances – Money Gram, Western Union, Ria, Rapid Transfer, Orange Money, Wari, Visa
booking fees. CIE and SODECI collections
Paying and receiving of foreign currency transactions,
Daily balancing and preparation of teller proof and serve as back-up to the Teller Captain
Ensure security and control consciousness as well as fraud free processing
Posting Becao transaction Salary processing
Forex conversion and Investment advisory services
Balancing all Clearing, Sundry and Transit accounts
November 2014 –October 2015 AFRIKELITE CONSTRUCTION
Assistant Treasurer
Integration of banks writes files in the daily cash management software'
Accounting for bank balances movements'
Research Market Financing from banks'
Ensuring daily liquidity
- End of day clearing and reconciliation
- Relationship management with the central/commercial banks

3. - Filling the periodic minimum reserve in the Central Banks
August 2013 toAugust 2014 Ecobank Cote D Ivoire
Assistant at the Corporate Bank Department
My duties were such as:
Accurately processing customer service requests, resolving service issues and sales requests,
profiling customers to identify needs and new sales opportunities and managing a portfolio of
customers.
*Providing customers with excellent service and building a rapport with customers that
generates customer loyalty
*Owning customer error resolution and complex service requests, managing customer issues
until they are resolved to the customer's satisfaction
*Providing sales assistance to walk in clients and deepening sales interaction with customers by
utilizing the fundamentals of the sales process, including profiling customers to determine
financial needs and recommending appropriate products and services to meet those needs
*Managing a book of clients, with emphasis on retaining relationships with customers within
the portfolio
*Proactively promoting use and acceptance of the delivery service that meets the needs of the
customer, including alternative delivery services and ancillary bank services. Ensure compliance
with operational, security and audit procedures, preventing fraud and protecting customer
assets
*Liaising with the Centralized Data Centre for prompt account opening of all account
applications.

4. May –December 2012 CLICKGLOBAL LIMITED ACCRA-GHANA
Ensure that the Cost Allocation methodologies are consistently applied and costs are collated
accurately for each cost centre
Review processed invoices for accuracy and completeness
Handle the month end accruals and amortizations
Ensure all cost commitments advised are accrued for
Process staff salary and payroll deductions
Act as Responsible person for the Reconciliation desk
Ensure Finance Operations documents are kept in a secured environment
Ensure retrieval is made easy.
Prepare periodic financial reports for management, Regulatory Bodies and Shareholders
August- October 2010Bank for Financing Agriculture
Preparation of monthly accounts
Maintaining accurate and up to date financial records of all transactions
Effective management of working capital ensuring receivables are collected on time
Review processed invoices for accuracy and completeness
Handle the month end accruals and amortizations
Ensure all cost commitments advised are accrued for
Act as Responsible person for the Reconciliation desk

5. August- October 2009Bank for Financing Agriculture
Assistant at the financial and accounting department, and also at the reception
I have been trained to work at the reception of and bank. Here I have been trained to receive
calls from national and international customers to transmit them to the staff and also receive
letters from customers to the human resource Management I was faced by customers who
want to open their personal account with us. As an assistant at the financing department my
daily tasks was to make a record on different customers account, credited the
customer’sAccount depending on the activities on it .I had been trained to close account for the
same customers who ask for, I have also the compensation on daily task of the bank.
June- July2009 PATCHI- ACCRA SHOP
Assistant at the account department
I have been trained on recording all the daily payment and also close the account for the day.
March2009 Training
Theme: School of Development Economic and social
March2008 Training
Theme: Cooperation Executive Management Training Program (CeMTP)
Course Attended
Mars 2009School of Development Economic Social
Mars 2008Cooperation Executive Management Training Program CeMTP
Additional Skills
 Fluent in oral /written English
 Fluent in oral /written French
 Basic in oral /written in German
 Highly proficient in Ms Office, internet /Email using
 Good in interpersonal relation, a strong team player, sound mind with pleasant
disposition
 Good time management skills, fast in learning new ideas, open minded and creative.

6. Interest &Activities
Reading, cooking, travelling, visiting, listening to music with people
Reference
Eby Celestin GuedeSauretHerve
Headof financingDepartment financial controller
BP 102 PostEntreprise AbidjanCI BP 102 PostEntreprise AbidjanCI
+22508082355; +225048171 +22540344334
Cl-eby@yahoo.fr Danielguede@rochetemail.com
ZuberuSalifu Irma Sahour
Departmentof BA Financial Controller
WisconsinUniversityCollege,Accra-Ghana Patchi ACCRA-GHANA
+233244430680 +233249106254
zuberusalifu@yahoo.com imane78@hotmail.com
Judith Aseidu Ousmane Sidibe
Managing Directorof Click Global Limited Head PublicSectorBanking
+233244020802; +2330302211267 +22507872797; +22520319215
Judith@clickglobal.com osibide@ecobank.com
OuattaraSylvestre CoulibalyBamory
HeadMultinational Corporate Head Retail Operation
+22520319279; +22507200069 +22808224117
Syouattara@ecobank.com bcoulibaly@ecobank.com