Nadeem James has over 15 years of experience in restaurant and retail management. He has held positions such as Department Manager at Metro Cash & Carry Pakistan and Restaurant Manager at Royal Palm. His core competencies include margin calculations, cost control, reducing shrinkage and waste, inventory management, staff scheduling, and product handling. He is fluent in English and Urdu, and enjoys sports, traveling, and seeking perfection.

1. 375 R Block, Model
Town, Lahore – Pakistan
E-mail Contact
Cell #: + 92 321 949 8816
Cell#: + 0562462017
nadeemjames111@gmail.com
Nadeem James
Academic
Qualification
Graduation (1998) Punjab University, Lahore - Pakistan
Intermediate (1995) B. I. S. E, Lahore - Pakistan
Matriculation (1992) B. I. S. E, Lahore - Pakistan
Achievements
Diploma in Basic Operations Course (Restaurant)
McDonald’s – Malaysia
Diploma in Floor Management Course (Restaurant)
McDonald’s – Pakistan
Diploma in Crew Leader Development (Restaurant)
McDonald’s – Pakistan
Principles of Professional Selling & Sales Management
Effective Business Communication & Skills
Work Experience
Metro Cash & Carry Pakistan.(Department Manager) Aug2007 - Feb 20.2015
(Check Outs Department) & (Meat Department )
(Got Trained From Bulgaria Metro Cash & Carry)
Royal Palm: (Restaurant Manager) 2003 to 2007
McDonald’s Pakistan: (Second Assistant Manger) 1998 to 2003
Member of our Pioneer Team Malaysia for Operational Training.
Pace Shopping Mall: (Senior Cashier) 1995 to 1998

2. CORE COMPETANCY AREAS:
MARGIN CALCULATIONS & COST CALCULATIONS
INCREASE THE DEPARTMENT PROFITABILITY
REDUCE SHRINKAGE & WASTAGE
ORDERING MANAGEMENT
MAKE PLANNING FOR BUYING CYCLE
PLANNING TO ACHIEVE THE BUDGETS OF DEPARTMENT
STOCK MAINTENANCE WITH STOCK CORRECTIONS
FOCUS ON SELLING AREA & REPLENISHMENT
PLANNING TO ENHANCE THE LAY OUT OF DEPARTMENT
PRODUCT HANDLING
MASS MERCHANDISING
Third Party Cashiers (HRSG outsourcing)
Complete employee Data at Hiring Time
Training them about Company Policies,(SOP)
Maintaining their schedule , attendance
At the Month end mailing their Attendance with Overtime to Third party HR ( HRSG
Outsourcing)
Maintaining all record of their cash plus minus, Leaves.etc
Staff schedule and breaks.
Checking CRM Status on daily basis.
Checking daily returns file.
Checking Customer Metro cards file.
Follow up on warranty claims articles.
GOODS MANAGEMENT SYSTEM
SCHEDULING OF STAFF
INVENTORIES (PARTIAL &YEARLY)
METRO POST PROMOTION
SAFETY &SECURITY
PERSONAL&HYGIENE
ENSURE HACCP
FLOOR MANAGEMENT.
TRAINING AND MOTIVATION OF STAFFS.
OUTDOOR MARKETNG PLAN FOR THE REGION.
PRODUCT PLANNING, COORDINATION WITH DESIGNERS TO CREATE THE BEST
PRODUCT ACCORDING TO THE CUSTOMERS NEED AND MARKET TREND.
MONITORING SALES TO MEET THE TARGET.
TO PLAN/PREPARE EXHIBITIONS, EVENTS AND PROMOTIONS IN THE REGION.
JOB PROFILE:
HANDLING THE ENTIRE DEPARTMENT OPERATION.
RESPONSIBLE FOR DEPARTMENT MARGINS & PRODUCT COST CALCULATION.
TO ARRANGE THE DIFFERENT INFORMATIVE SHOWS, EVENTS, PROMOTIONS AND
EXHIBITIONS IN THE REGION.
TRAINING AND MOTIVATION TO GROOM THE STAFF ACCORDING TO THE STANDARD.
TO CONSUME THE CUSTOMER FEEDBACK AND COMPARISON WITH OTHER STORES IN
THE REGION, ACCORDINGLY IMPLEMENTATION FOR NEW THINGS.
PRODUCT PLANNING, MANAGING & ACHIEVING DAILY/WEEKLY/MONTHLY/SALES
BUDGET
ANALYZING HISTORIC TRENDS TO MAKE ACTION PLANS.
CONTROLL & USE METHOD TO MINIMIZE WASTE & SHRINKAGE
CALCULATION OF IMPACT UPON SALES DUE TO CURRENT/UPCOMING SALES
PROMOTION.
PLANNING PROMOTIONAL OBJECTIVES AND COSTING OF SALES BUILDING
ACTIVITIES.

3. RESPONSIBLE TO MAKE CLOSE TIES WITH ROUTINE CUSTOMERS AND CUSTOMERS AT
CORPORATE LEVEL.
STOCK MAINTENANCE WITH STOCK CORRECTION.
SCHEDULING OF STAFF.
PLANNING OF PRODUCT DELIVERY CYCLES. & BUYING CYCLE
HANDLING OF RAW AND FINISHED PRODUCTS IN A WAY TO REDUCE THE CHANCES OF
DAMAGE AND WASTAGES.
PLANNING FOR FOOD COST CONTROLLING.
DEVELOP WAREHOUSE SYSTEM.
MANAGE ORDERING THROUGH DAILY PRODUCT USAGE REPORTS.
RESPONSIBLE FOR MANAGE & CONTROL LINE ITEMS ON PROFIT AND LOSS ON
MONTHLY BASIS.
Languages Fluent in English, Urdu
Hobbies Sports i.e. Cricket, Soccer and Basketball
Interests and
activities
Traveling and meeting different people of various professions. Seeking perfection
in all aspects of life.
Computer Skills MS Office Applications, Internet browsing, Computer Communications.
References Will be furnished upon demand