2. MUTLAG ARAR
Mobile: + (966) 50 1101775 ~ E-Mail: mutlag100@hotmail.com
~ IT Project & Operations Management | IT Strategy Development | General Management ~
Offering over 15 years’ of quantifiable and cross- cultural experiencein:
Vision, Strategy & Leadership
IT Operations Management
Networking Planning
Client Satisfaction & Relations
Time Management
Project Management
General Management
Negotiations Expert
Systems Engineering
Organizational Development
Training & Development
IT Maintenance
Communications
Change Management
Manpower Leadership
___________________Profit &Value___________________
A performance driven strategic leader with over 15 years of experience in IT in aligning technology with business needs, ensuring
complimentary functioning to drive top line growth and bottom line improvement across organizations. Proven competence in
implementing measures leading to increased operational efficiency, process improvement and cost optimization.
Adept in suggesting appropriate business as well as technology-based solutions for enhancing functional efficiency of the
organization and achieving business excellence. Skilled in analyzing information system needs, evaluating end-user requirements,
custom designing solutions, troubleshooting for complex information systems management.
Proficient at creating pragmatic IT infrastructure strategies and implementation plans designed for maximum return at lowest
possible cost. Proven success in evaluation and selection of the products / services, budget planning and negotiations with vendors /
service providers. Excels in Project Management from scoping to finalization.
An enterprising leader possessing a global mind-set and demonstrated abilities in relating to cross functional teams of professionals
across all hierarchical levels in organization & motivating them towards achievement of business objectives while adhering to industry
best practices. Adept in leading global multi-cultural environment.
___________________Career Record___________________
Since Aug 2003:RSAF, Command Operation Center (COC) Peace Shield Project, KSA
IT Head and Operations & System Lead
June 1999 – June 2002: Saint Louis University lab, Management Information System Department Saint Louis, Missouri, USA
System Analyst & Designer and Programmer
___________________DomainSkills___________________
» Leading business/ IT advisory and enterprise transformations to drive global strategic transformational initiatives including setting up
the practice for delivering business/ IT Advisory Services.
» Establishing Defining/ implemented operational strategies for the IT Infrastructure encompassing innovation, planning/ management
of projects and resource allocation.
» Proficiently lead various IT operations by understanding business requirements, engaging with internal/ external stakeholders and
ensuring optimum service delivery, by establishing workable business processes and operations.
» Managing all the functions of project life cycle like project initiations, requirement gathering, planning through estimation,
scheduling and project KPIs as well as execution of deliverables.
» Within the context of the assigned project, steer accountabilities for building and sustaining the day-to-day relationships and
communications (including project briefings/ governance) with stakeholders at various levels of the organization.
» Strategizing Information Technology Business Continuity Plans and collaborating with other key leadership team members on Crisis
Preparedness and Response Plans.
» Lead Programs initiated with sponsorship of Senior Management meeting strategic and technology upgrades/ transformations in-line
with the core organizational goals and business profit objectives of the company.
» Collaborating with cross-functional teams to manage all aspects of the IT Operations including IT planning, strategy and maintenance
ensuring alignment with company goals.
» Focus on benchmarking, evaluation, reporting on implemented process improvement initiatives aimed at growth of IT infrastructure
and IT systems. Set up helpdesk and technical support services for end-users.
» Maintaining regular interaction with stakeholders in definition of business and systems requirements for implementation of new
technology.
» Preparing/ ensuring compliance to budgetary allocations for the IT department. Participating in vendor negotiations for IT related
procurements.
3. » Drafting/ ensured compliance to IT policies and procedures for architecture, security, disaster recovery, standards, purchasing and
service provision.
» Involving in negotiation/ administration of vendor, outsourcer, consultant contracts and service agreements. Guided team members
in developing requests for proposal.
» Building, maintaining productive business relationship with the senior leadership team, department heads and end users pertaining
to IT activities.
» Performing team administration routines including delegation of Project Tasks to the Members and monitor their progress, while
mentoring the team.
» Motivate, mentor and lead talented professionals by building and motivating large teams that well exceed corporate expectations in
highly competitive environments that demand continuous improvement.
Major Projects & Accountabilities:
» Royal Saudi Air Force (RSAF) Systems Integration Projects General Management. Extended effective leadership via excessive roles of
Command Operation Center systems management& integration.
» Head Management of the team succeeded in connecting the Office of Minister of Defense with the Air Picture of the Raw Radar Data
of the entire Kingdom of Saudi Arabia.
» Head Management of CAP Project (Commander Air Picture system) which provides RSAF Commander with the technology to
monitor and supervise the entire recognized Air Picture of the Kingdom from his Office.
» Head Management of the new Air Operation Center IT & System Operation team. I had been delegated by RSAF Commander to
signify operational and technical requisites for a mega project.
» Head of Project Management OF Air Tasking Order & Planning System for the Kingdom of Saudi Arabia. Assigned to manage the
project ensuring success in every single Phase till its final acceptance stage.
» Spearheaded project which succeeded in connecting Navy Head Quarter, Land Force Head Quarter andAir Defense Head Quarter
with Royal Saudi Air Force Command Operation Center. The project provides Navy, Land Force, and Air Defense Head Quarters with
the Royal Saudi Air Force Tactic data.
___________________IT Skills___________________
» C/C++ (Borland C, UNIX C)
» DBMS ( SQL , Oracle)
» FORTRAN , Pascal, Assembly Language, MS COBOL
» UNIX Programming
» Java, Java script
» PHP
» MS DOS, MS WINDOWS 9x-2000, HP-UX, VMS, MVS/ESA, MVS/XA, Linux and Macintosh
» Extensive understanding of the architecture of peer-peer, client-server, TCP/IP based network
» Familiarity with network protocols analyser and seven-layer ISO Model
» Worked with the following protocols Dec-Net , Novell IPX, AppleTalk , TCP/IP
» Distributed Client-Server applications and system design
___________________Academic Credentials___________________
Master of Science in Information Technology from the University of Liverpool, United Kingdom (2008-2011)
Bachelor Degree in Management Information System from Saint Louis University, USA (1999-2002)
___________________Trainings&Certifications___________________
Completed a Formal Training Course in the Project of Air Tasking Planning System Management life Cycle. ( United Kingdom, Freimly)
Completed formal training on VMS Operating System ( COC)
Completed formal training on HP administration ( COC)
Completed formal training on UNIX operating system (COC)
Completed formal training on Command Management, Build Management and System Configuration, Software testing and Command
Operational Center Engineering Support
