SENIOR IT PROJECT MANAGER Technically sophisticated project manager with solid history of effective software development. AREAS OF EXPERTISE • Broad knowledge and success in an engineering development environment, to include requirements gathering/assessment and full life cycle project management. • Success developing, executing, and analyzing qualification, integration, and acceptance testing plans for diverse systems • Skilled team leader and trainer with a track record of directing direct multiple tasks effectively using Waterfall and Agile methodologies. • Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues, and ensure total client satisfaction.

1. …Continued…
ABDULRAHMAN M. REDA
PMP, PMI-ACP, MCITP, MCDS, MCTS, OCA
Salmiyah, Kuwait
+965 55552246 • abdoureda@gmail.com
kw.linkedin.com/in/abdoureda
SENIOR IT PROJECT MANAGER
Technically sophisticated project manager with solid history of
effective software development.
AREAS OF EXPERTISE
 Broad knowledge and success in an engineering development environment, to include
requirements gathering/assessment and full life cycle project management.
 Success developing, executing, and analyzing qualification, integration, and acceptance testing
plans for diverse systems
 Skilled team leader and trainer with a track record of directing direct multiple tasks effectively using
Waterfall and Agile methodologies.
 Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot
system issues, and ensure total client satisfaction.
PROFESSIONAL EXPERIENCE
MERCY INTERNATIONAL, KUWAIT
Software Project Manager (2010 – Present)
Spearhead projects by establishing project plans and identifying project requirements including
hardware, software, and external services necessary for successful delivery. Ensure on-time delivery
by tracking project progress and ensuring all team members have clear objectives, deliverables and
timelines by leading daily stand-up meetings identifying production deficits, project constraints, and
cadence roadmaps. Conceptualize solutions to project obstacles while ensuring effective team
collaboration. Coordinate pre-deployment reviews to facilitate effective development and quality
assurance. Implement innovative project communication strategies, coordinate change management
and migration strategies, and deliver on-time reporting of project variations and claims. Provide
updates to internal and external stakeholders to manage expectations, provide project progress
summaries, and to identify optimal paths to successful deployment.
G.S.C.C., KUWAIT
Software Development Manager (2006 – 2010)
Planned, coordinated, and supervised the design, development, and implementation of G.S.C.C.
information systems and software applications. Streamlined the software development processes for,
consistency, documentation, and implementation. Leveraged the latest technologies and project
management tools to improve team efficiency and output quality. Developed and maintained coding
processes and standards and existing systems and applications. Designed and documented software
architectures including context diagrams, user sequence diagrams, activity diagrams, application
architectures and component diagrams. Ensured that development projects meet business
requirements and goals, fulfilled end-user requirements, and identified and resolved systems issues.

2. ABDULRAHMAN M. REDA
PAGE TWO
G.S.C.C., KUWAIT
Solutions Consultant (2002 – 2006)
Built scalable architecture through efficient software development and engineering while imparting
project delivery best-practices to team members. Strategically leveraged project management
methodologies to manage enterprise software implementation designed to define and track project
scope, schedule, deliverable quantity, resource needs, risk mitigation, and contingency plans.
Ensured exceptional third-party collaboration by keeping vendors abreast of the implementation
schedule and scope, customization requirements, and proper resource allocation. Reviewed project
status and plans frequently to flexibly manage complex, interdependent applications, resources and
departments and to reduce inefficiencies caused by competing priorities and schedules. Developed
and maintained strong professional relationships with internal clients and project stakeholders.
INTERNATIONAL SYSTEMS CONSULTANT GROUP, KUWAIT
IT Manager (2000 – 2002)
Leveraged project management expertise to define and manage the scope, schedule, and deliverable
quantity of projects and to identify resource requirements, mitigate risk, and plan around
contingencies. Ensured project delivery best practices through team mentoring and development.
Coached and advised members of project team to accomplish project goals, to meet established
schedules,and to resolve technical and operationalissueswhile fostering an atmosphere ofconsistent
release process optimization. Provided regular updates about project activities, assignments and
status, and selected outside vendors appropriate for the project scope, schedule, customized
requirements, and available resources. Developed and maintained strong relationships with internal
client stakeholders and executives.
Career Note: Experience prior to 2000 includes:
 ERP Support Manager, Ajyal Information Systems (1997 – 2000),
 Senior Software Developer, Arab for Computers & Communication (1995 – 1997),
 Software Developer, LEENAH Computer Systems (1993 – 1995).
EDUCATION AND TRAINING
ALEXANDRIA UNIVERSITY, Alexandria, Egypt
Bachelor of Engineering in Electronics and Communications
— CERTIFICATIONS —
- PMI Agile Certified Practitioner (PMI-ACP)
- Project Management Professional (PMP)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional (MCITP): Database Administrator 2008
- Microsoft Certified Technology Specialist (MCTS): Microsoft Dynamics AX 2009 Trade &
Logistics
- Microsoft Certified Technology Specialist (MCTS): SQL Server 2008, Implementation &
Maintenance
- Microsoft Certified Technology Specialist (MCTS): SQL Server 2005
- Microsoft Certified Dynamics Specialist (MCDS): Microsoft Dynamics AX 2009

3. - Microsoft Certified Dynamics Specialist (MCDS): Microsoft Dynamics AX 4.0 Installation &
Configuration
- OCA, Oracle Certified Association.