John Imor Resume

1. John S. Imor
4 Putnam Terrace
Brewster, NY 10509
John@Imor.net
(845) 612-1599
WWW.IMOR.NET
Page 1 of 2 John S. Imor (845)612-1599 John@Imor.net WWW.IMOR.NET
Experience Summary:
 Expertise operating in a Project Management Office (PMO) and as an individual Project Manager (PM) utilizing both Projects in
Controlled Environments, Version 2 (PRINCE2) and Project Management Institute (PMI) methodologies while utilizing Information
Technology Infrastructure Library (ITIL) practices for the monitoring and support of a IT service management (ITSM) system.
 Experienced managing project budget of $2.5M plus. Expert vendor management including evaluation of vendor performance by
measuring against Service Level Agreements (SLA), and ensure vendors meet or exceed contractual obligations. Skilled in write and
distribute bid packages amounting for total production costs which clearly define the scope and general provisions of potential
contracts. Analyze, negotiate and prepare purchase order agreements, vender subcontracts, and managed cost control budgets.
 Management of the development and implementation of solutions for the prioritizing and completion of enterprise driven IT objectives
through cross functionalteamutilizing Software Delivery Life Cycle (SDLC) for software and network infrastructure driven en deavors
over multiple projects. Utilization of Six Sigma and LEAN principle and the documentation of Risks, Assumptions, and Issues and
Decisions Log (RAIL) to assure the optimal performance and reliability of the overall project objectives.
 Surpass in guiding the work of technical teams by articulated project goals and scope,translated business needs into technical terms,
prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project Milestones. Excellent
commination provider offering effective communication of complex technical terms to Sr. Management and Stakeholders. Manage the
development and utilization of User Acceptance Testing (UAT) to assure reduction of issues with a greater level of User appro val.
 Ensure the proposal, execution, control, deployment, customer training & hand off, warranty support, and closure while meeting all
project objectives. Manage and approve timelines and standards while working independently and collaborating effectively wit h
business heads to establish and execute on project requirements utilizing Innotas and Plainview as a Project portfolio management
software tool (PPM) and Microsoft Office Suite including Microsoft Project and Visio.
 Experienced managing the design, deployment and consolidation of network Data Centers facilities (DC), Disaster Recovery Centers
(DR) and Business Continuity Plan (BCP) for healthcare and financial institutions over multiple locations. Utilization of VMW are
ESX HA clustered Hosts running Microsoft servers using Microsoft Active Directory (AD) on a Border Gateway Protocol (BGP)
solution employing Cisco Routers & managed network switches over a LAN, MAN, WAN & Wi-Fi environment.
 Management the design and operation of replicating EMC, Cloud Infrastructure Architecture, HP and Hitachi Storage Area Network
(SAN) solutions running Exchange, SQL, VMware Virtual Desktop Infrastructure (VDI), Microsoft Office, Electronic Imaging
solutions,network based faxing solutions,network printers, DHCP & DNS on both physicaland virtual servers in a redundant network
design. Local network backup strategies utilizing backup solutions attached to a Network Area Storage (NAS) and Tape drive d evices.
Education:
 Diploma: Bachelor of Arts in Information Systems Management,
Canterbury University
 Diploma: Certificate in Data Processing,
Mid-WestchesterOccupation Training Center
Professional Certifications:
 A+ - CompTIA  CCNA - Cisco  CNE - Novell  CSM - Scrum Master  DMAIC
 ITIL  LEAN / Six Sigma  MCSE - Microsoft  Network + - CompTIA  PRINCE2
Full Time Work History:
4 Imor, Inc.; Brewster, NY | Project / Technical Manager 12/13 - Present
Operate as a PM and Technical Manager to manage the successfuldeployment ofthe project life cycle while following Strategic Deliverable
Framework Accountable for all aspects ofbest PM practices, including budgeting, reporting, documentation, timelines management, final
project documentation and project closure. Consistently have develop and proactively manage project plans, coordinate and sch eduling
tasks and the achievement of milestones. Manage stakeholders,team members, senior management expectations while exceeding customer
satisfactions. Manage internal and external resource assignments, scheduled and led internal and external project kickoff and status
meetings. Develop and tracking of the WBS utilizing PPM software Innotas and Plainview and Microsoft Project. Serve as a liaison between
Stakeholders, Sr. Management, Business units and technical teams. Manage led requirements gathering and plan the assignments of tasks
of varying scope.When appropriate, facilitate conflict resolution, perform status updates and workshops and proactively managed project
risks to resolve conditions adversely affecting on-time performance. Consult with users to evaluate technical systemrequirements , develop
and manage UAT expectation, identifying and implement enhanced Project Management procedures and develop strategies to improv e
technical service life cycle and governance processes. Offered PM & BA services for the following organizations:
 Sikorsky Aircraft
04/16 - Current
Mange the full project life cycle for successful deployment of software and hardware driven projects. Work with
development and production teams to assure quality communication, and expectations are being met.
 Presidio
01/15 - 11/15
Managed the deployment of deployment of network switches, Routers, & AP’s for small and large corporate
entities. Managed expectations while providing successfully delivering projects on time and on budget.
 Shade Store
10/14 - 12/14
The development of a new AD hierarchical structure for the centralized deployment and management of network
services. Developed and deployed a DR and BCP to assure continued seamless operation.
 Byram Health
06/14 - 10/14
Performed DC consolidation and document final configurations. Developed and deployed a DR and BCP to assure
continued seamless operation in the event of network issues.
 UHG
12/13 - 06/14
Developed and implemented a Lift and Shift architecture for an internal Software as a Solution (SaaS) to reverse
engineer physical and virtual servers.

2. John S. Imor (845) 612 -1599 John@Imor.net WWW.IMOR.NET
Page 2 of 2 John S. Imor (845)612-1599 John@Imor.net WWW.IMOR.NET
WQIS; New York City, NY | Project Manager & IT Director 08/08 – 12/13
Performed architecture, managed and support ofall IT functions within a mid-size Property & Casualty insurance company. Acted as a PM
/ IT Director by guiding the direction of a team while using SDLC guidelines for the design, consolidation,relocation, and t he support DC
and DR center running VMware ESX Hosts in a HA Cluster presenting an application solution and network services running DHCP, DNS,
VDI, Microsoft Exchange, SQL, Office, Omni, ImageRight, on Microsoft Windows 2008 & 2012 servers. Managed the architectural design
and deployment of a company-wide DR and BCP solution in all areas including Core Network, SAN Storage solution. Backup and Data
Retention utilizing BGP network failover utilizing MX Logic solution for spam / virus prevention and e-mail continuity, Network
Uninterruptible Power Supply (UPS), and logical unit number (LUN) and server to server SAN based replication. Managed the installation
of enterprise applications, and create summary reports utilizing Microsoft Office Suite for Sr. management. Managed the desig n and the
deployment of a Cloud Infrastructure Architecture, Telephony Infrastructure hosted PBX VOIP and a network based faxing solution,
VMware VDI Window Servers and desktop images running Windows Operating System (OS) on laptops, desktops and zero VDI clients
and the integration of Apple I-Pads, I-Phones and assured PCI compliancy. Management and guidance of end user issues resolutions.
Development and the management of WBS expectations, and develop and utilized UAT to assure seamless deployment ofpropose d network
solution.Estimation and planning, risk assessment,contingency planning,tracking, management of progress,issues,budget,risk, resources
and reporting. Managed direct and matrix technical personnel.Performed status reporting to senior management, procurement of computer
equipment, budget and vendor management, and the development and deployment of network strategies allowing further enhancemen ts of
existing network.
3T’s, Inc.; Brewster, NY | Project Manager& IT Director 05/03-08/08
Provided leadership and guidance for the development and growth of a New York State licensed computer training school and computer
service consultant agency. Developed coursework based on New York State educational standards. Developed educational solution of
various small and mid-size companies and worked with various governmental agencies to provide structured training courses to help retrain
displaced employees. Provided self-help courseware to help prepare for taking certification tests.Additionally, managed a team of system
engineers and projects utilizing the PMI processes to allow for the tracking, control and reporting of on-going IT initiatives. Develop and
offer SLA agreements to small and mid-size companies. Offered guidance and demonstrated problem solving skills to enhance, secure,
and stabilize the operations and reliability of existing customer’s networks Developed and tracked the software implementation hardware
& software life-cycle. Guided HIPPA and PCI compliancy requirements. Implemented Wi-Fi solutions over a LAN, MAN environment.
Designed and deployed virtual services utilizing VMware Hosts in a managed Novell and Microsoft Windows network server environment.
Installed new computer network configurations,documentation of existing computer network environments, and procurement management
of computer equipment and technical resources. Wrote marketing plans, proposals, negotiated new service level agreements, and
investigated newcomputer strategies.Provided design and documentation of network operation for the DR & BCP objectives for customers
to assure operation in the event of network service issues.
New York City Department of Health; New York City, NY | Project Manager & IT Director 10/02-05/03
Provided leadership and guidance for the development and support of a multi-heterogeneous network environment. Offered daily direction
to a team of systemengineers, managed projects, monitored and maintained network operations, software and hardware deploymen t, DR
and BCP processes,and network security monitoring. Functional tasks included IT budget allocation, the development, documentation and
monitoring of IT standards &procedures.Projects included relocation of Data Centers, Operating Systemupgrades ofnetwork s ervers,and
the deployment of new network infrastructure, vender management, and the distribution of workstations.
Transamerica Life Inc.; Purchase, NY | Regional Service Network Project Manager 10/98 – 10/02
Coordinated all of the IT activities including production systems support, Business Analysis, and Project Management for the support of
the hardware and software of a multi-heterogeneous network environment. Supervised Network Engineers and desktop personnel in two
data centers for different network integration projects and end user support issues.Proactively managed Projects for the Y2K efforts, OS
upgrades of network servers, Data Center consolidation. Implemented software services across the US, managed vendor relationships,
updated workstation Operating Systems and performed hardware upgrades. Duties included monitoring and maintenance of Novell &
Windows servers, to allow for the use of Exchange, ISA, DHCP, DNS, WINS, and software deployment using SMS. Provided effectiv e
communications through Project Management and Change Management procedures through implementation of DR / BRP processes.
Hardware Expertise:
 5e & 6a copperand Fiber connections
 Apple I-Pads, I-Phones, & Laptops
 APC Network UPS
 Cisco Routers, Firewalls and Switches
 Cisco UCS, IBM & HP Server
 Lenovo, HP, Desktop & Laptop
 Managed Printers and Switches
 Spyware & Virus protection
 Virtual USB devices
Software Expertise:
 DoubleTake
 FacSys
 Ghost
 ImageRight
 Microsoft Exchange
 Microsoft Office Suite 2016 & below
 Spyware & Virus protection
 Symantec for Windows
 Veeam Backup and Replicator
Network Operating Systems:
 Mac IOS: Mavericks & El Capitan
 Microsoft Windows Desktop 7, 8 & 10
 Microsoft Windows Server 2008 & 2012
 Novell 4.x, 4.2, 5.1 & 6.x
 VMware 3.x, 4.x & 5.x