1. MARK STERNBERGER cEA cISSP cBPM PMP
SUMMARY
CTO / eArchitect certified TOGAF, CISSP, BPMN, and Cloud with deep and broad applied experience leading
enterprise interoperability to ensure agile DevOps and financial optimization. Finance, engineering, and manufacturing
development / operations strategy and roadmaps. Recipient of CIO magazine BIProduct of the Year 2012.
Specialties: SOA/ESB • BPMN • Cloud • Interoperability • BI • eSearch • ECM • ERP • PLM • e-solutions design and
integration • strategic planning • risk avoidance • architecture development methodologies and frameworks • business process
integration • capability mapping • regulatory & IT compliance • architecture metrics P&L • agile SDLC • requirements mgt.
PROFESSIONAL EXPERIENCE
OCIO eArchitect, Enterprise Services - Consultant @ NLGroup – MONTPELIER, VT 6/2014 - present
Established the business architecture competency within IT including methods, processes, standards, and
roadmaps by leveraging BPMN based capability maps to operationalize process orchestration and monitoring.
• Specify and mentor implementation of mission critical business e-solutions compliant with architecture stds.
• Accountable for mission critical e-solutions monitoring and controls interoperability architecture compliance.
• Founded eBPM competency in IT, BPMN framework, tooling, and models tailored to the LoB operations.
• Architecture review board approver of critical implementation programs for business and IT compliance.
OCIO eArchitect, Engineering Operations & SCM – RAYTHEON – Woburn, MA 4/2009 – 5/2014
Create and drive BPM / Oracle SOA Suite roadmaps and TOGAF ADM framed business strategy by mentoring
adoption of architecture principles, quality attributes, frameworks, and PTC ESO PLM integrations with Oracle
SOA Suite. OCM unifying business, technology, and supply chain for lower TCO and cycle time.
• Own a portfolio of 498 applications. Strategic and capability architectures including Informatica, Oracle AIA, SOA.
• Led $6.9M Solr/WPF/WCF/MEF eSearch solution with $67M ROI—awarded CIO Magazine IT Product of the Year.
• Directed strategic business & technology roadmaps reducing technology complexity >30% & increasing reuse >25%.
• Inventor of semantic security BI hubs reducing cycle time saving $750M in DOD 5015.2 regulatory compliance costs.
• Created business architecture competency, mission BPM, simulation, and business capability mapping methodology.
VP, Global Solutions Delivery & Architecture – Consultant @ DEXTRYS – Boston, MA 1/2008 – 4/2009
Offshore outsourcing management of solutions delivery to US strategic accounts with P&L for professional
services operations optimization and creation of business and governance execution roadmaps.
• Accountable for business develop, sizing/costing, strategy, solutions, staff, and budget for $18M revenue stream.
• Established agile processes for consultants to effectively manage client program risks, roadmaps, and deliverables.
• Provided technical management of more than 1400 FTE’s dispersed across our US and global supply chain.
Director, ePortal Architect/PMO – TekSystems/Consultant @ WELLPOINT – Manchester, NH 8/2007 – 1/2008
Architected and mentored governance of $120M consolidation of interstate Blue Cross Blue Sheild. Costing,
strategy, and risk mitigation to direct deployment of a consumer ePortal based services revenue model.
• Directed program execution, sizing/costing, strategy, risk management, ops governance, and business roadmaps.
• Led consolidation of legacy member products to targets exposing business logic through portals and portlets.
• Liaison between IT and business while providing technical PMO leadership and visibility to senior executive teams.
Product Architect, Global Client Access – TekSystems/Consultant @ JPMORGAN T&SS – Boston, MA 11/2005 – 8/2007
Drove convergence of business and technology Service Oriented Architecture strategy for the Treasury and
Security Services Global Client Access platform consolidating nine legacy platforms transacting $4.3T/day.
• Advised program direction, sizing/costing, strategy, risk management, IT governance, and architecture roadmaps.
• Designed shared services segmentation for bulk Electronic Data Interchange (x12, BAI2, SWIFT) processing.
• Developed business and functional use cases, application, and data architectures for WSP and WebMethods EDI.
Director, US Wealth Management – TekSystems/Consultant @ MANULIFE/HANCOCK – Boston, MA 5/2004 – 10/2005
Provided enterprise architecture leadership to product development teams, established application infrastructure,
and mentored delivery methods, processes, tools, reuse, and strategies to enable new product launches.
• Provided design and implementation of SOA framework and convergence of all architecture views with BI roadmap.
• Defined tactical and strategic roadmap across business units and IT for the $48B post M&A integration.

2. MARK STERNBERGER cEA cISSP cBPM PMP
Systems Consultant, Enterprise Shared Services – Consultant @ UNUM PROVIDENT – Portland, ME 6/2002 – 5/2004
Provided enterprise systems workflow technical roadmap and development of staff members to evolve legacy
applications to SOA concepts and current technologies, built and implemented new BPM and IT products.
• Specified, architected, constructed, integrated enterprise Staffware Process Objects, COM+, .NET, and J2EE.
• Performed SPO/BPM modeling, OCR work queue, system architecture, and product deployment for 11K seats.
Director / Interim CxO, Global Solutions Delivery – DIAMOND CLUSTER INTL. – Chicago, IL 2/2000 – 5/2002
Conceive, formulate, and direct enterprise product development, improve quality, and increase margins by
adding to the top-line and cut bottom-line costs across all business units.
• Directed staff in development, infrastructure, application, and data architecture design of client CRM and ECM.
• Designed solutions delivery framework and roadmaps increasing proposal wins ~47% and profits ~53%.
• Developed repeatable efficiencies to cut average delivery time 35% while reducing errors and rework 43%.
Consulting Principal, Pre-sales & Business Development – RATIONAL SOFTWARE – Lexington, MA 3/1999 – 1/2000
Provide financial services team recommendations to drive new business development initiatives.
• Led delivery of development architectures, project mgt. and Rational Suite product professional services.
• Assessed and advised client software development practices lowering total cost and time-to-market over 20%.
• Delivered assessments, implementation plans, and recommendations generating over $5M in new business.
Sr. Principal Software Engineer, ExPRS Claims – LIBERTY MUTUAL GROUP – Portsmouth NH 3/1997 – 3/1999
Led product development initiative to replace obsolete mainframe based national claims management solution.
• Performed use case requirements modeling to drive customer requirements workshops system specification.
• Created relational to object mappings leveraging CORBA foundation for loosely coupled foundation services.
• Designed solution architecture and guided implementation governance policies for use of the object model.
Embedded Systems Manager, ATM Networks – CABLETRON SYSTEMS – Durham, NH 3/1995 – 3/1997
Firmware R&D division needed a get-well strategy to stabilize functionality and gain high availability for a 10G
bit/sec Virtual Network Server (VNS) SmartSwitch with 10-slot chassis 2x8 switching/IO product line.
• Led design of ATM connection oriented firmware routing protocol for VNS SmartSwitch $3B revenue stream.
• Led C++ development of real-time embedded intelligent Failure Mode Effects and Cause Analysis modules.
• Led integration, fault isolation, defect reporting and resolution of firmware issues allowing Beta drop to sites.
Avionics System Software Engineer, Sikorsky Aircraft – UNITED TECHNOLOGIES – Stratford, CT /1992 – 1995
Comanche Helicopter Aircraft Systems Management flight avionics program needed an integrated R&D strategy
for mission critical electro-mechanical flight subsystems employing MIL-STD 2167A and 1553.
• Led design, code, test, and delivery of 100K Ada lines of code for first test flight of the Comanche Helicopter.
• Provided vendor and technical mgt. of the Vehicle Engine Monitoring & Control Unit interfaces for first flight.
• Modeled requirements and design using Cadre/TeamWork to ensure prototype robustness and validity.
Submarine C3
I Software Systems Engineer, Electric Boat – GENERAL DYNAMICS CORP – Groton, CT 1986 - 1992
Definition, analysis, design, build, integrate, test, deploy, & maintain AN/UYK-43 CSCI’s for US Trident fleet.
• Successfully delivered and supported 18 software system releases to the Trident submarine tactical fleet.
• Constructed requirements models, design blueprints, and embedded CMS-2Y and ULTRA-32 assembler.
EDUCATION
MSc, Open Group Certified Architect (and ATAM trained by the Software Engineering Institute).
MSc, George Washington University (Information Technology Program Management).
BS, Florida International University (Environmental Engineering Science and Computer Science).
AS, Florida Institute of Technology (Oceanographic Engineering Technology).

3. MARK STERNBERGER cEA cISSP cBPM PMP
SELECTED PUBLICATIONS
• “LEAN for Emerging Challenges & Growth Opportunities” Sys. Eng. & Architecture Symposium, El Segundo 8/2012.
• “Leveraging Leading-edge Search Technology.” Multifunction Electro-Optical Sys. Sym., Tucson 10/2011.
• “Governing The Business Process Driven Enterprise.” OpenWorld 2010 Keynote, San Francisco 10/2010.
• “Application of Real World SOA as Enterprise Architecture Strategy.” Open Group Panel, Boston 7/2010.
• “Service Enabled Architecture Navigation to SOA.” Raytheon SOA Symposium, Aurora, CO 8/2009.
• “Enterprise Architecture as a Corporate Competency (Part 4).” GEAO, 8/2007.
• “Enterprise Architecture as a Corporate Competency (Part 3).” GEAO, 5/2007.
• “Enterprise Architecture as a Corporate Competency (Part 2).” GEAO, 2/2006.
• “Enterprise Architecture as a Corporate Competency (Part 1).” GEAO, 11/2005.
• “Enterprise Architecture Services at JHFS.” EASC Forum Presentation, July 2005.
• “Dynamic and Objectives-driven Iterative Techniques (DOIT).” DiamondCluster Summit, 7/2001.
• “Defining and Managing Software Requirements.” DiamondCluster International Press, 6/2001.
• “DOIT with Great PARTS.” DiamondCluster International Press, 5/2000.
SELECTED CONFERENCE PRESENTATIONS
• “Navigating the SEA to Maintain SOA Heading.” OpenWorld SOA Panel Keynote, SF, CA, 10/2011.
• “Governing The Business Process Driven Enterprise.” OpenWorld 2010, San Francisco, 9/2010.
• “Service Enabled Architecture Navigation to SOA.” RTN SOA Symposium, Aurora, CO, 8/2009.
• “LEAN for Emerging Challenges & Growth.” Engineering & Architecture Symposium, El Segundo, CA, 7/2012.
• “Improving Findability of Knowledge Assets.” Multifunction Electro-Optical Systems Symposium, Tucson AZ, 8/2011.
• “Enabling Business Agility with SOA.” Mission Critical Technology Interest Group, Aurora, CO 7/2010
SELECTED TECHNOLOGIES
IDEs / Libraries – Cognition ECM/Cockpit, PTC Windchill PDMLink, PTC Windchill Quality Solutions, RSA,
Troux Enterprise Architect, Sparx EA, Lucene/Solr, Tibco Staffware Process Suite, .NET, JEE, Oracle SOA Suite,
Oracle BPM Suite, Oracle Service Bus, Oracle Fusion, Oracle AIA, IBM Rational Jazz, RSA, DOORS, ClearCase,
RELM, MethodComposer, WebMethods, JAX-R, Iona Artix, Progress Sonic ESB and Actional Federation,
BizTalk, CORBA, Struts, Spring, Hibernate ORM, WCF, WPF, WEF, WMI, COM+, RMI, RPC, JNBridge.
Languages – RDF, OWL, SPARQL, C#, C++, ODBC, Java, JDBC, JSP, JMX, JMS, C-Shell, JSON, Python, Ruby,
AngularJS, Ada, UML, SysML, RUP, WSDL, BPEL, BPMN, UDDI, XML, WSDL, HTML, XACML, OSLC.
Databases – TopBraid, Oracle, DB2/UDB, ObjectStore, Sybase, Ingress, Informix, Infos, Access.
Platforms – Microsoft Azure, EMC VMWare, Citrix XenApp, Apache/Tomcat, Sharepoint, SQL Server, TFS,
WebSphere WAS, Oracle Application Server, Oracle WebLogic Server, Windows Server, SAP Netweaver, SAP XI,
SAP BusinessObjects, SAP ERP, SAP HANA, IBM RS/6000 (AIX 4.2.1), SPARC (Sun OS), DEC/VAX (VMS),
Apple/Quadra, (System 7), Apollo DN400 (Domain/Aegis) HP 9836/9020A (HP-UX), Data Gen Eclipse (AOS/VS),
Sperry AN/UYK-43 (TCP/TSP), Digital PDP 11/34 (RSX-11M OS), VxWorks.
Frameworks – ToGAF, DoDAF, FEAF, Zachman, TopQuadrant TopBraid, Attivio Ontology Support, SmartLogic
Semaphore, WebRatio BPM, Oracle BPM Suite, Oracle SOA Suite, itp-commerce Process Modeler, .NET
Framework, WebSphere, NetBeans, TogehterJ, Infravio, WebMethods, CapeClear, Eclipse, Rational XDE HP
StarTeam, HP Quality Center, Caliber-RM, UML, Embarcadero GDPro/Describe, BEA WebLogic, WebSphere,
Rational Suites, Merant Dimensions.