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11KKANDIANDI WWINGATEINGATE MBA, PMPMBA, PMP
P.O. Box 673711, Marietta, GA 30006 | 678-524-7001 | KanWin1@gmail.com | www.linkedin.com/in/KanWin1
Exceeds Expectations and Delivers Solid Business Results via Thorough Preparedness, Customer Focus, and High Standards of Excellence
Project Management & Business Development Professional
Results-driven Project Manager eager to contribute expertise in project execution and business development
to a progressive organization in need of a professional capable of effective management of multiple
assignments as well as delivery of projects on time and on budget.
AREAS OF EXPERTISE:
QUALIFICATIONS PROFILE:
o Project Management
o Vendor Management
o Project Planning, Structuring, & Organization
o Schedule, Scope, Time, & Budget Management
o Resource Planning, Allocation, & Leveling
o Risk Assessment & Impact Analysis
o Status Reports / Demos / Presentations/
o Cost Benefits Analysis
o RFP / SOW / SLA
o Business Analysis / Use Cases
o Requirements Gathering, Analysis, &
 Strong background with extensive knowledge of
various systems and processes including:
project and program management, budgeting
and financial management, team leadership,
capacity building, cross-departmental
information gathering and sharing.
 Proficient at guiding multiple business
partnership teams in collaborative relationships
over the project lifecycle.
 Ability to work independently on multiple projects
simultaneously and efficiently.
 Effectively lead top-performing teams.
 Detailed knowledge of Project Methodology on
a project and program level.
 Consistently focus on ensuring development of
efficiency best-practices.
 Proven ability to adapt technical skills to
diverse organization needs
KANDI WINGATE, MBA, PMP 678-524-7001 | KanWin1@gmail.com | Page | 2
PROFESSIONAL WORK EXPERIENCE
Senior Project Consultant, Kandi Wingate, Atlanta, GA |
Retain clients nationwide, including Cisco Systems, AT&T, and the Federal EPA, with a high level of client satisfaction by driving
transformation programs for large-scale telecommunication and technology implementations and datacenter moves, and relocations
with tight deadlines. Achieve all goals enthusiastically via strong leadership, solving problems, breaking down barriers, persistence, and tackling
challenges assertively.
Senior Project Manager
Fiserv eCommerce
7/2015 - Present
Managing all aspects of project management and project lifecycles by effectively initiating, planning, scheduling,
controlling, and bringing to closure multiple, large, high profile, high priority projects. Act as a role model and mentor on
project management methodology, standards, strategy, quality and change leadership. Serve as an influential leader
by demonstrating PM professionalism, passion/enthusiasm, providing communication/motivation and creating
teamwork and collaboration. Projects including data migrations, proxy traffic moves, and data center infrastructure
deployments. Team size ranges from 5 -20 team members. And budget ranges from $200K and up.
Senior Project Manager
Cisco Systems (2011 – 5/2015)
Oversee the entire project lifecycle, including business development, project needs assessment, project design through to project execution and
delivery. Team size ranged from 7 -50 team members. Budget ranged from $500K - $10 million.
• Develop, clarify and manage the scope of the project, defining project deliverables and achieving targeted outcomes.
• Identify and manage overall project dependencies and ensure project deliverables stay on-time, on-target, and on-budget through the
management of project metrics.
• On a timely basis, identify all project barriers, and the strategies and approaches to overcome those barriers.
• Interface and work closely with Software Development, Engineering, Quality Assurance and the Ops team.
• Provide verbal and written project status updates and reports.
• By example, establish and maintain a work environment conducive to positive morale, integrity, creativity, and a team-oriented workplace.
• Lead and participate in project meetings and conference calls.
AT&T Wireless Mobility National Project Management Office (2010 - 2011)
Enable AT&T to support expanded networking and applications for millions of mobile network users nationwide, part of Cisco’s go-to-
market strategy, by managing 6 to 10 major ($100,000 to multimillion dollar) projects at a time in a matrix/cross-functional environment through
leading a 3 to 50 person project manager, project coordinator, and engineering teams in the US and India, along with partnering vendors’ Subject
Matter Experts (SMEs), to determine requirements and investment, design, develop, test, migrate, and implement new 3G, 4G, and LTE network
features using proprietary Cisco Unifying Computing Solutions (UCS) technology at Cisco Labs, AT&T Labs, and the AT&T network.
Ensure each project succeeds in a dual role as network launch liaison and technical integrator for proprietary hardware and software
projects by effectively supporting project management teams via motivating team members to follow Statement of Work (SOW) requirements,
identifying sustainment/service gaps and developing solutions, facilitating Lab Production Sync-Up meetings, demonstrating proofs of concept,
quantifying project progress and value-added services, confirming teams meet critical milestones and plans, and making presentations with
senior management. Connect technology to customer needs and values as Cisco’s primary customer-facing contact post-sale.
• Increased network speed and reliability 10-20%, improved redundancy with backup capabilities, achieved more than 99% uptime,
and alleviated client device downtime for millions of users by managing numerous network upgrade projects to accommodate new
features and functionality on electronic devices via effectively leading field lab infrastructure management, administration, and oversight.
• Supported Field Sales team to help increase revenues by successfully managing more than 100 large scale projects to enhance network
policy rules by developing detailed project plans, hosting kickoff and other meetings with stakeholders and decision-makers, and supervising
Project Managers and Engineers.
KANDI WINGATE, MBA, PMP 678-524-7001 | KanWin1@gmail.com | Page | 3
• Motivate team members to succeed by training and mentoring new and junior staff members, leading by examples, providing on-going
consultation, ensuring members always do contingency planning, and sharing lessons learned.
• Completed and deployed a critical $1 million AT&T Core Network Enterprise backbone software upgrade project by taking over
project midway through deployment and driving team to successful implementation.
• Delivered Logical Spacing Unit (LSU) hardware and software project by adroitly developing and deploying project using Cisco
technology based on specifications provided from AT&T via managing entire project from initialization to implementation.
Site Manager, DS3 Computing Solutions(2008 - 2010)
Supported the US Environmental Protection Agency (EPA) Geographic Information Systems (GIS) and Great Lakes National Program
Offices by turning around an underperforming Information Technology (IT) network services contract for permanent and remote sites in the
Midwest via leading, mentoring, and guiding 28 direct reports to implement, administer, and manage databases, computer security, inventory,
telecommunications, wireless Local Area Network (LAN), Storage Area Network (SAN) systems, and Windows servers.
Facilitated ongoing maintenance with a 99% Windows server uptime and reliability rate, while simultaneously orchestrating and completing
multiple implementation projects on-time and on-budget by using a strong goal / results orientation.
• Guided EPA’s Region 5 to complete the Federal Desktop Core Configuration (FDCC) requirements ahead of other EPA regions and
passed the Office of Inspector General (OIG) Technical Vulnerability Security Scan by providing superior leadership.
• Facilitated tracking of all 12,122 closed tickets by championing the introduction of an automated Help Desk survey process.
• Enabled senior management, including Senior Vice Presidents and above, to make critical strategic and tactical decisions, by
crafting weekly, monthly, quarterly, and annual reports based on tracking detailed network reliability and support services data.
• Reduced Help Desk call duration time 3% to 10%, despite a 23% increase in call volume, and raised the customer service rating to
96.25%, an increase of 5% from the previous year, by refining the staff training process based on goals and tactics developed after
analyzing Help Desk call volume, call duration, and customer satisfaction data.
Senior Project Manager, EarthLink, Atlanta, GA (2006 – 2007)
Enabled EarthLink to enter a new market channel focused on municipalities transitioning from wired to wireless networks by accepting challenge
to develop and roll-out successful projects with budgets greater than $10 million each, on-time and on-budget. Managed all project phases from site
surveys through installation and cut-over.
• Improved customer satisfaction 10% and grew new subscribers 12% by spearheading a major project to update and ensure accurate, more
aesthetically pleasing, and user-friendly customer coverage maps via collaborating with Geographical Information System (GIS) group staff,
developers, and system administrators.
• Converted 4,400 dialup customers to the wireless network by effectively managing a 20-person off-shore support team in India.
Senior Project/Program Manager, Internap Network Services, Atlanta, GA (2000 – 2006)
Enabled the company, a high-performance Internet infrastructure provider, to generate more than $40 million in revenues by successfully
managing more than 1,000 nationwide managed services implementations for United States and European customers via leading 10-20 person
technical and non-technical functional specialist teams. Drove successful project completion to plan by developing all project timetables and budgets
while effectively serving as a direct contact for external clients for kickoff meetings, to develop project scopes, and mitigate implementation risks.
• Completed projects 10% to 30% ahead of schedule by efficiently managing milestones through using Microsoft Project.
• Cut installation times 10% to 15% by streamlining the data gathering process.
• Increased installation volume 30% by ensuring implementation efficiency while maximizing resource allocation.
• Enhanced onboarding by formalizing successful colocation installation procedures and corporate processes into a training guide.
• Gained a strong reputation for success by quickly implementing a multimillion dollar dual-city build-out project during first assignment with
company through maintaining the strict project timeline and budget while effectively integrating complex contingency plans.
EDUCATION
Master of Business Administration (MBA) in Project Management, Keller Graduate School of Management, Atlanta, GA
Bachelor of Science (BS) in Business | Industrial Technology, Lamar University, Beaumont, TX
KANDI WINGATE, MBA, PMP 678-524-7001 | KanWin1@gmail.com | Page | 4
CERTIFICATIONS
Project Management Professional (PMP), Project Management Institute (PMI) | Project+, Computer Technology Industry Association (CompTIA)
SKILLS
Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Project, AT&T Proprietary Network Systems, Unified Computing System (UCS)

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Kandi Wingate-Resume-

  • 1. 11KKANDIANDI WWINGATEINGATE MBA, PMPMBA, PMP P.O. Box 673711, Marietta, GA 30006 | 678-524-7001 | KanWin1@gmail.com | www.linkedin.com/in/KanWin1 Exceeds Expectations and Delivers Solid Business Results via Thorough Preparedness, Customer Focus, and High Standards of Excellence Project Management & Business Development Professional Results-driven Project Manager eager to contribute expertise in project execution and business development to a progressive organization in need of a professional capable of effective management of multiple assignments as well as delivery of projects on time and on budget. AREAS OF EXPERTISE: QUALIFICATIONS PROFILE: o Project Management o Vendor Management o Project Planning, Structuring, & Organization o Schedule, Scope, Time, & Budget Management o Resource Planning, Allocation, & Leveling o Risk Assessment & Impact Analysis o Status Reports / Demos / Presentations/ o Cost Benefits Analysis o RFP / SOW / SLA o Business Analysis / Use Cases o Requirements Gathering, Analysis, &  Strong background with extensive knowledge of various systems and processes including: project and program management, budgeting and financial management, team leadership, capacity building, cross-departmental information gathering and sharing.  Proficient at guiding multiple business partnership teams in collaborative relationships over the project lifecycle.  Ability to work independently on multiple projects simultaneously and efficiently.  Effectively lead top-performing teams.  Detailed knowledge of Project Methodology on a project and program level.  Consistently focus on ensuring development of efficiency best-practices.  Proven ability to adapt technical skills to diverse organization needs
  • 2. KANDI WINGATE, MBA, PMP 678-524-7001 | KanWin1@gmail.com | Page | 2 PROFESSIONAL WORK EXPERIENCE Senior Project Consultant, Kandi Wingate, Atlanta, GA | Retain clients nationwide, including Cisco Systems, AT&T, and the Federal EPA, with a high level of client satisfaction by driving transformation programs for large-scale telecommunication and technology implementations and datacenter moves, and relocations with tight deadlines. Achieve all goals enthusiastically via strong leadership, solving problems, breaking down barriers, persistence, and tackling challenges assertively. Senior Project Manager Fiserv eCommerce 7/2015 - Present Managing all aspects of project management and project lifecycles by effectively initiating, planning, scheduling, controlling, and bringing to closure multiple, large, high profile, high priority projects. Act as a role model and mentor on project management methodology, standards, strategy, quality and change leadership. Serve as an influential leader by demonstrating PM professionalism, passion/enthusiasm, providing communication/motivation and creating teamwork and collaboration. Projects including data migrations, proxy traffic moves, and data center infrastructure deployments. Team size ranges from 5 -20 team members. And budget ranges from $200K and up. Senior Project Manager Cisco Systems (2011 – 5/2015) Oversee the entire project lifecycle, including business development, project needs assessment, project design through to project execution and delivery. Team size ranged from 7 -50 team members. Budget ranged from $500K - $10 million. • Develop, clarify and manage the scope of the project, defining project deliverables and achieving targeted outcomes. • Identify and manage overall project dependencies and ensure project deliverables stay on-time, on-target, and on-budget through the management of project metrics. • On a timely basis, identify all project barriers, and the strategies and approaches to overcome those barriers. • Interface and work closely with Software Development, Engineering, Quality Assurance and the Ops team. • Provide verbal and written project status updates and reports. • By example, establish and maintain a work environment conducive to positive morale, integrity, creativity, and a team-oriented workplace. • Lead and participate in project meetings and conference calls. AT&T Wireless Mobility National Project Management Office (2010 - 2011) Enable AT&T to support expanded networking and applications for millions of mobile network users nationwide, part of Cisco’s go-to- market strategy, by managing 6 to 10 major ($100,000 to multimillion dollar) projects at a time in a matrix/cross-functional environment through leading a 3 to 50 person project manager, project coordinator, and engineering teams in the US and India, along with partnering vendors’ Subject Matter Experts (SMEs), to determine requirements and investment, design, develop, test, migrate, and implement new 3G, 4G, and LTE network features using proprietary Cisco Unifying Computing Solutions (UCS) technology at Cisco Labs, AT&T Labs, and the AT&T network. Ensure each project succeeds in a dual role as network launch liaison and technical integrator for proprietary hardware and software projects by effectively supporting project management teams via motivating team members to follow Statement of Work (SOW) requirements, identifying sustainment/service gaps and developing solutions, facilitating Lab Production Sync-Up meetings, demonstrating proofs of concept, quantifying project progress and value-added services, confirming teams meet critical milestones and plans, and making presentations with senior management. Connect technology to customer needs and values as Cisco’s primary customer-facing contact post-sale. • Increased network speed and reliability 10-20%, improved redundancy with backup capabilities, achieved more than 99% uptime, and alleviated client device downtime for millions of users by managing numerous network upgrade projects to accommodate new features and functionality on electronic devices via effectively leading field lab infrastructure management, administration, and oversight. • Supported Field Sales team to help increase revenues by successfully managing more than 100 large scale projects to enhance network policy rules by developing detailed project plans, hosting kickoff and other meetings with stakeholders and decision-makers, and supervising Project Managers and Engineers.
  • 3. KANDI WINGATE, MBA, PMP 678-524-7001 | KanWin1@gmail.com | Page | 3 • Motivate team members to succeed by training and mentoring new and junior staff members, leading by examples, providing on-going consultation, ensuring members always do contingency planning, and sharing lessons learned. • Completed and deployed a critical $1 million AT&T Core Network Enterprise backbone software upgrade project by taking over project midway through deployment and driving team to successful implementation. • Delivered Logical Spacing Unit (LSU) hardware and software project by adroitly developing and deploying project using Cisco technology based on specifications provided from AT&T via managing entire project from initialization to implementation. Site Manager, DS3 Computing Solutions(2008 - 2010) Supported the US Environmental Protection Agency (EPA) Geographic Information Systems (GIS) and Great Lakes National Program Offices by turning around an underperforming Information Technology (IT) network services contract for permanent and remote sites in the Midwest via leading, mentoring, and guiding 28 direct reports to implement, administer, and manage databases, computer security, inventory, telecommunications, wireless Local Area Network (LAN), Storage Area Network (SAN) systems, and Windows servers. Facilitated ongoing maintenance with a 99% Windows server uptime and reliability rate, while simultaneously orchestrating and completing multiple implementation projects on-time and on-budget by using a strong goal / results orientation. • Guided EPA’s Region 5 to complete the Federal Desktop Core Configuration (FDCC) requirements ahead of other EPA regions and passed the Office of Inspector General (OIG) Technical Vulnerability Security Scan by providing superior leadership. • Facilitated tracking of all 12,122 closed tickets by championing the introduction of an automated Help Desk survey process. • Enabled senior management, including Senior Vice Presidents and above, to make critical strategic and tactical decisions, by crafting weekly, monthly, quarterly, and annual reports based on tracking detailed network reliability and support services data. • Reduced Help Desk call duration time 3% to 10%, despite a 23% increase in call volume, and raised the customer service rating to 96.25%, an increase of 5% from the previous year, by refining the staff training process based on goals and tactics developed after analyzing Help Desk call volume, call duration, and customer satisfaction data. Senior Project Manager, EarthLink, Atlanta, GA (2006 – 2007) Enabled EarthLink to enter a new market channel focused on municipalities transitioning from wired to wireless networks by accepting challenge to develop and roll-out successful projects with budgets greater than $10 million each, on-time and on-budget. Managed all project phases from site surveys through installation and cut-over. • Improved customer satisfaction 10% and grew new subscribers 12% by spearheading a major project to update and ensure accurate, more aesthetically pleasing, and user-friendly customer coverage maps via collaborating with Geographical Information System (GIS) group staff, developers, and system administrators. • Converted 4,400 dialup customers to the wireless network by effectively managing a 20-person off-shore support team in India. Senior Project/Program Manager, Internap Network Services, Atlanta, GA (2000 – 2006) Enabled the company, a high-performance Internet infrastructure provider, to generate more than $40 million in revenues by successfully managing more than 1,000 nationwide managed services implementations for United States and European customers via leading 10-20 person technical and non-technical functional specialist teams. Drove successful project completion to plan by developing all project timetables and budgets while effectively serving as a direct contact for external clients for kickoff meetings, to develop project scopes, and mitigate implementation risks. • Completed projects 10% to 30% ahead of schedule by efficiently managing milestones through using Microsoft Project. • Cut installation times 10% to 15% by streamlining the data gathering process. • Increased installation volume 30% by ensuring implementation efficiency while maximizing resource allocation. • Enhanced onboarding by formalizing successful colocation installation procedures and corporate processes into a training guide. • Gained a strong reputation for success by quickly implementing a multimillion dollar dual-city build-out project during first assignment with company through maintaining the strict project timeline and budget while effectively integrating complex contingency plans. EDUCATION Master of Business Administration (MBA) in Project Management, Keller Graduate School of Management, Atlanta, GA Bachelor of Science (BS) in Business | Industrial Technology, Lamar University, Beaumont, TX
  • 4. KANDI WINGATE, MBA, PMP 678-524-7001 | KanWin1@gmail.com | Page | 4 CERTIFICATIONS Project Management Professional (PMP), Project Management Institute (PMI) | Project+, Computer Technology Industry Association (CompTIA) SKILLS Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Project, AT&T Proprietary Network Systems, Unified Computing System (UCS)