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Philosophy of Tomorrow:
                                                Mindset Changing towards Green
The Global Lead Logistics Provider




                                              Christoph Thünemann
                                              ECR Baltic Form - October 2009




                                              To rely on assured Supply Chain
                                              - like an automated Water Supply …
                                                                                               The Global Lead Logistics Provider




                                                                       “As demand arises at the
                                                                       customers....
                                                                           ... supply turns on and off
                                                                               automatically, …
                                                                           … but the point of sales need
                                                                             not to care where the goods
                                                                             come from!”

28         Years of experience
      October 2009            © HAVI Logistics. All rights reserved.                                                           2




                                                                                                                                    1
… we are integrated in Supply Chains
                                             across Europe …
                                                                                                            The Global Lead Logistics Provider



32                 European Countries served

43                 Distribution Centers

561                Own Trucks

4,799 Employees

5,755 Delivery Points
                   (incl. 4,160 McDonald’s Restaurants)


3,3 bn € Sales (incl. goods)




708.896                     Deliveries per year
                                                                                  HAVI Logistics Distribution Center
                                                                                  Partner Company Distribution Center
October 2009                 © HAVI Logistics. All rights reserved.                                                                         3
                                                                                                                                Status: 12/08




                                             … of Strategic Customer groups!
                                                                                                            The Global Lead Logistics Provider




                                                                      Food Service Chains

                                    Convenience
                                    Convenience                          Restaurants
                                                                         Restaurants                Catering
                                                                                                    Catering
Customer groups




3
                  concept




October 2009
                  1          © HAVI Logistics. All rights reserved.
                                                                                                               Selected customers


                                                                                                                                            4




                                                                                                                                                 2
Corporate Culture & Environment
                                                             The Global Lead Logistics Provider




The HAVI Logistics Guideline to
Corporate Culture is our green basis.

High priority in terms of our:

•              Cultural beHAVIour &
•              Environmental Awareness and
•              Sustainability communications




October 2009    © HAVI Logistics. All rights reserved.                                       5




                                Environmental - Our Vision
                                                             The Global Lead Logistics Provider




                        We freeze with the sun!
                                           sun
                  We light-up with the wind!
                                       wind
October 2009    © HAVI Logistics. All rights reserved.                                       6




                                                                                                  3
Environmental Management Systems
                                                                                     The Global Lead Logistics Provider




   First European logistics company with
   ISO 14001 certification &
   Eco Management and Audit Scheme (EMAS)
    R0
       G 148
   validation.
     B 53
                                                                                    since 2000

                                                                Latest news:
                                                                planning of a European wide
                                                                environmental certification
      October 2009   © HAVI Logistics. All rights reserved.                                                          7
*planned




                                     Renewable fuels at HAVI Logistics
                                                                                     The Global Lead Logistics Provider




                                                              since 2000
                                                                        Today 35% of the total
                                                                        consumption consists
                                                                        of renewable fuels
      October 2009   © HAVI Logistics. All rights reserved.                                                          8




                                                                                                                          4
Environmental friendly transport cooling
                                                                           The Global Lead Logistics Provider




CO² for cooling units = CO² neutral cooling
•        practically silent
•        extremely fast cooling of the loading spaces
•        long lifetime of cooling aggregates,
•        minimal maintenance costs for the aggregates
•        no FCHCs / FHCs as coolants


Frigoblock – Generator technique cooling
•        50% higher “cold achievement” at – 20°C
•        600 kg weight reduction
•        50% less fuel consumption
•        50% reduction of maintenance
•        Significant noise reduction
•        Saving potential lifetime cost – 25%

    October 2009   © HAVI Logistics. All rights reserved.                                                  9




                                   Intermodal transport across Europe
                                                                           The Global Lead Logistics Provider




                                                            HAVI Logistics Switzerland:
                                                            Mobiler (Rail & Road)




    October 2009   © HAVI Logistics. All rights reserved.                                                 10




                                                                                                                5
Mobiler
                                       HAVI Logistics Road & Rail Concept
                                                                                                          The Global Lead Logistics Provider



                                                                                          50% of all HAVI Logistics
                                                                                            goods in Switzerland
                                                                                               travel by rail




    HAVI Logistics truck with                                   The Container is lifted          The Container is placed
    Mobiler and Container                                       and pushed onto the              on the railway car.
    stops along the side of the                                 railway car.
    railway car.




    October 2009       © HAVI Logistics. All rights reserved.                                                                            11




                                       Transport Innovations
                                       Clean-Gas Pedal to the Metal
                                                                                                          The Global Lead Logistics Provider




•      Powered with natural gas
                   Corresponding with biogas currently produced
                   from McDonald’s “waste”

•      Compliance with strict exhaust
       emission standards for a EEV
           Over-complies the new Euro 5
            exhaust standard

•      Reduction of:
           25 % CO2 emissions (Natural gas used)
           90 % CO2 emissions (Biogas used)
           98 % soot particles (Compared to diesel engine with particle filter)

•      Perfect combination of environmental friendly
       rail and road distribution
       like in Genève region / Switzerland

    October 2009       © HAVI Logistics. All rights reserved.                                                                            12




                                                                                                                                               6
Transport Innovations
                                        EuroCombi 25,25 m truck & 2 level trucks
                                                                                           The Global Lead Logistics Provider




  Advantages of the HAVI Logistics
  EuroCombi & 2 level truck
  In comparison to standard trucks:

  •               Transportation of over 50% / 30%
                  more volume per kilometer

  •               Reduction of the density of goods
                  traffic on the roads

  •               Possibility of reduction of transport
                  cost of about 25%

  •               Reduction of CO2 emissions                                 Euro 5 engines
                                                                             State of the art insulation
                                                                             Frigoblock generator cooling
                                                                             Low fuel consumption
  October 2009          © HAVI Logistics. All rights reserved.                                                            13




                                        Route Planning & Telematics
                                        go hand in hand
                                                                                           The Global Lead Logistics Provider




Route Planning
- Fluctuation of volumes                         - Short-term order (-changes)
- Special route plans (holidays)                 - Integration of new stops
- Exact & efficient calculation of different scenarios


Telematics
                  Objectives                                     Measures
   Costs & Env.




                  • Reduce km driven                             (act/plan comparisons)
                  • Reduce drivers hours                         (act/plan comparisons)
                  • Reduce fuel consumption                      (analyzing truck data)



  October 2009          © HAVI Logistics. All rights reserved.                                                            14




                                                                                                                                7
Company cars & people transport
                                                                The Global Lead Logistics Provider




Company car policy

Definition of maximum CO² value per company car
category

Field Service cars – ECOnetic

Best-in-class CO² emissions for conventional
power train technology of just 115 grams (g) per km

“People transport”

Electric powered for “flexible“ employees
Environmental friendly “people transport” to new
DC location in the Netherlands

October 2009   © HAVI Logistics. All rights reserved.                                          15




                               Icy Warehouse
                               State of the Art & Innovations
                                                                The Global Lead Logistics Provider




- Environmental friendly cooling liquids: e.g. Ammonia



- Dehumidifier

     ensures that the cooling
     aggregates in the deep-
     freeze store does not
     ice up

•    At the same time fulfill all
     HACCP-guidelines in a
     more energy-saving
     manner

October 2009   © HAVI Logistics. All rights reserved.                                          16




                                                                                                     8
Photovoltaic – Freeze with the sun
                                                              The Global Lead Logistics Provider




 October 2009   © HAVI Logistics. All rights reserved.                                       17




                                Waste management
                                                              The Global Lead Logistics Provider




• HAVI Logistics Environmental
  Services b.v. total recycling services
  for customers in Netherlands &
  Belgium since 1993

• Recycling services in all other
  European countries, e.g. Baltic's:
   • Glass bottles
   • Plastic & PET (bottles)
   • Cardboard


• HAVI Logistics Germany & VEOLIA
  waste management concept for 1.300
  McDonald’s Restaurants in Germany
 October 2009   © HAVI Logistics. All rights reserved.                                       18




                                                                                                   9
Environmental Awareness
                                                           The Global Lead Logistics Provider




October 2009     © HAVI Logistics. All rights reserved.                                   19




                                   Employee satisfaction
                                                           The Global Lead Logistics Provider




               “Constant Strengths – Active Improvement“
                             HAVI Logistics
                         Employee survey 2009


         Greatest Strengths
•     Customer orientation and service quality
• Social responsibility, environmental protection
•     Work security / health protection
•     Tidiness and cleanliness



October 2009     © HAVI Logistics. All rights reserved.                                   20




                                                                                                10
Internal “Green” Communication
                                                                The Global Lead Logistics Provider




• “Green Teams” are established
  in various DC – direct contact

• National and international
  employee newspapers / -letters
  with green section

• Blackboards “Green Teams”

• Intranet with green sections –
  English and translation in
  various languages

• Environmental posters

October 2009       © HAVI Logistics. All rights reserved.                                      21




                                   Internal “Green” Communication
                                                                The Global Lead Logistics Provider




• Green tips – for job and at home

• Environmental quiz
       •       Implement environmental topics as
               part of daily business life
       •       Attractive for employee
               - to use good ideas at home
               - win nice prices

• Regularly environmental
  trainings e.g. new employees
  training, monthly team meetings,
  etc.

• Green objectives
  (in line with EMAS targets)

October 2009       © HAVI Logistics. All rights reserved.                                      22




                                                                                                     11
Green ideas to protect the environment
                                                                                  The Global Lead Logistics Provider




  Welcome information &
  Customer service handout
  for customer outlets
  will be offered in digital form:

  -       USB stick for starter package
  -       WebLog – our web-based
          ordering and information tool


  Electronic invoicing
  Frontrunner. Latvia & Lithuania




  October 2009   © HAVI Logistics. All rights reserved.                                                          23




                                 Green IT - Virtual Server
                                                                                  The Global Lead Logistics Provider




                                                                  }
150 DL380 Servers                                are consolidated to      6 DL585 Servers

We avoid the CO2 emission of:                                33,06 kg per hour
                                                             793,56 kg per day
                                                             23.806,80 kg per month

  October 2009   © HAVI Logistics. All rights reserved.
                                                             285,68 tons per year                                24




                                                                                                                       12
IT’S EASY TO BE GREEN
                                                            The Global Lead Logistics Provider



• E-Mail “claim”
  IT’S EASY TO BE GREEN:
  Protect the environment, think
  before printing.

• Extensive use of A-lex – The
  HAVI Logistics virtual lexicon:
  central information storage &
  reduction of print outs

• Extensive internal promotion of
  virtual meeting opportunities
      (net meetings)


• Virtual classroom for
  international training
      (avoid travel cost & km)
October 2009     © HAVI Logistics. All rights reserved.                                    25




                                 Environmental Principles
                                                            The Global Lead Logistics Provider




October 2009     © HAVI Logistics. All rights reserved.                                    26




                                                                                                 13
Environmental Principles
                                 Good ideas to protect the environment
                                                                         The Global Lead Logistics Provider




 The HAVI Logistics
 environmental mug for every
 employee:

 - less paper
 - less plastic
 - creating awareness




  October 2009   © HAVI Logistics. All rights reserved.                                                 27




                                 Environmental Principles
                                 Good ideas to protect the environment
                                                                         The Global Lead Logistics Provider




                                                                     n
                                                                ctio
                                     ines                   edu
                                                          ling
                                                          r
                    O2           eng                   coo
                  –C                                 r
              els            orm                rato
       ble fu            5 –N                ene
    ewa               4&                ck G
Ren             EU RO               oblo
                               Frig




  October 2009   © HAVI Logistics. All rights reserved.                                                 28




                                                                                                              14
Environmental Principles
                               Good ideas to protect the environment
                                                                       The Global Lead Logistics Provider




                       Paper-Recycling
      and use of environmental friendly business papers
October 2009   © HAVI Logistics. All rights reserved.                                                 29




                               Environmental Principles
                               Good ideas to protect the environment
                                                                       The Global Lead Logistics Provider




                                                                             Also for
                                                                              HAVI
                                                                             Logistics
                                                                               HQ


                                       Energy recycling through
                                        Heat Recovery Systems
October 2009   © HAVI Logistics. All rights reserved.                                                 30




                                                                                                            15
Environmental Key figures
                                                                               The Global Lead Logistics Provider




                                                        Key figure definitions and
                                                          calculation scheme
Solid basis for environmental
management.

Main focus on the following
environmental key figures:

• Energy consumption

• CO2 emission




October 2009   © HAVI Logistics. All rights reserved.                                                         31




                               Fuel Saving Drivers Incentive Systems
                                                                               The Global Lead Logistics Provider



The overall objective is employee motivation as well                  Latest
 as encouraging desired behavior of employees                                green
     based on given regularly driver trainings                           News!
        Decrease Fuel Consumption                       
        CO2 Efficiency                                             Recipient (saving split):
                                                                    - Drivers (group)  1/3
                                                                     (phase II: individual driver)
        Increase of safety                                         - DC                             1/3
                                                                     (other employees)
                                                                    - Company                        1/3
        Employee Retention                              
                                                                    Type of incentive
        Customer Satisfaction                                      (for driver):
                                                                    - Cash or goods
        Identification of training needs                

October 2009   © HAVI Logistics. All rights reserved.                                                         32




                                                                                                                    16
Environmental - we strive for:
                                                                    The Global Lead Logistics Provider




   •               Innovations in the field of Environmental activities

   •               Fulfillment of customer expectations and targets

   •               being recognized as environmental pace setter
                   in the logistics industry


                                           Be        Pacemaker
                                    “IT ’S EASY TO BE GREEN ”
                                     IT’              GREEN”


  October 2009     © HAVI Logistics. All rights reserved.                                          33




                                   Thank you very much
                                                                    The Global Lead Logistics Provider




        Please get further information
                 www.havi-logistics.com
                   and in our brochure:
            IT‘S EASY TO BE GREEN


Contact
Christoph Thünemann
Director Corporate Communications & Environment
christoph.thuenemann@havilog.com
  October 2009     © HAVI Logistics. All rights reserved.                                          34




                                                                                                         17

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Christoph thunemann havi_logistics

  • 1. Philosophy of Tomorrow: Mindset Changing towards Green The Global Lead Logistics Provider Christoph Thünemann ECR Baltic Form - October 2009 To rely on assured Supply Chain - like an automated Water Supply … The Global Lead Logistics Provider “As demand arises at the customers.... ... supply turns on and off automatically, … … but the point of sales need not to care where the goods come from!” 28 Years of experience October 2009 © HAVI Logistics. All rights reserved. 2 1
  • 2. … we are integrated in Supply Chains across Europe … The Global Lead Logistics Provider 32 European Countries served 43 Distribution Centers 561 Own Trucks 4,799 Employees 5,755 Delivery Points (incl. 4,160 McDonald’s Restaurants) 3,3 bn € Sales (incl. goods) 708.896 Deliveries per year HAVI Logistics Distribution Center Partner Company Distribution Center October 2009 © HAVI Logistics. All rights reserved. 3 Status: 12/08 … of Strategic Customer groups! The Global Lead Logistics Provider Food Service Chains Convenience Convenience Restaurants Restaurants Catering Catering Customer groups 3 concept October 2009 1 © HAVI Logistics. All rights reserved. Selected customers 4 2
  • 3. Corporate Culture & Environment The Global Lead Logistics Provider The HAVI Logistics Guideline to Corporate Culture is our green basis. High priority in terms of our: • Cultural beHAVIour & • Environmental Awareness and • Sustainability communications October 2009 © HAVI Logistics. All rights reserved. 5 Environmental - Our Vision The Global Lead Logistics Provider We freeze with the sun! sun We light-up with the wind! wind October 2009 © HAVI Logistics. All rights reserved. 6 3
  • 4. Environmental Management Systems The Global Lead Logistics Provider First European logistics company with ISO 14001 certification & Eco Management and Audit Scheme (EMAS) R0 G 148 validation. B 53 since 2000 Latest news: planning of a European wide environmental certification October 2009 © HAVI Logistics. All rights reserved. 7 *planned Renewable fuels at HAVI Logistics The Global Lead Logistics Provider since 2000 Today 35% of the total consumption consists of renewable fuels October 2009 © HAVI Logistics. All rights reserved. 8 4
  • 5. Environmental friendly transport cooling The Global Lead Logistics Provider CO² for cooling units = CO² neutral cooling • practically silent • extremely fast cooling of the loading spaces • long lifetime of cooling aggregates, • minimal maintenance costs for the aggregates • no FCHCs / FHCs as coolants Frigoblock – Generator technique cooling • 50% higher “cold achievement” at – 20°C • 600 kg weight reduction • 50% less fuel consumption • 50% reduction of maintenance • Significant noise reduction • Saving potential lifetime cost – 25% October 2009 © HAVI Logistics. All rights reserved. 9 Intermodal transport across Europe The Global Lead Logistics Provider HAVI Logistics Switzerland: Mobiler (Rail & Road) October 2009 © HAVI Logistics. All rights reserved. 10 5
  • 6. Mobiler HAVI Logistics Road & Rail Concept The Global Lead Logistics Provider 50% of all HAVI Logistics goods in Switzerland travel by rail HAVI Logistics truck with The Container is lifted The Container is placed Mobiler and Container and pushed onto the on the railway car. stops along the side of the railway car. railway car. October 2009 © HAVI Logistics. All rights reserved. 11 Transport Innovations Clean-Gas Pedal to the Metal The Global Lead Logistics Provider • Powered with natural gas Corresponding with biogas currently produced from McDonald’s “waste” • Compliance with strict exhaust emission standards for a EEV  Over-complies the new Euro 5 exhaust standard • Reduction of:  25 % CO2 emissions (Natural gas used)  90 % CO2 emissions (Biogas used)  98 % soot particles (Compared to diesel engine with particle filter) • Perfect combination of environmental friendly rail and road distribution like in Genève region / Switzerland October 2009 © HAVI Logistics. All rights reserved. 12 6
  • 7. Transport Innovations EuroCombi 25,25 m truck & 2 level trucks The Global Lead Logistics Provider Advantages of the HAVI Logistics EuroCombi & 2 level truck In comparison to standard trucks: • Transportation of over 50% / 30% more volume per kilometer • Reduction of the density of goods traffic on the roads • Possibility of reduction of transport cost of about 25% • Reduction of CO2 emissions  Euro 5 engines  State of the art insulation  Frigoblock generator cooling  Low fuel consumption October 2009 © HAVI Logistics. All rights reserved. 13 Route Planning & Telematics go hand in hand The Global Lead Logistics Provider Route Planning - Fluctuation of volumes - Short-term order (-changes) - Special route plans (holidays) - Integration of new stops - Exact & efficient calculation of different scenarios Telematics Objectives Measures Costs & Env. • Reduce km driven (act/plan comparisons) • Reduce drivers hours (act/plan comparisons) • Reduce fuel consumption (analyzing truck data) October 2009 © HAVI Logistics. All rights reserved. 14 7
  • 8. Company cars & people transport The Global Lead Logistics Provider Company car policy Definition of maximum CO² value per company car category Field Service cars – ECOnetic Best-in-class CO² emissions for conventional power train technology of just 115 grams (g) per km “People transport” Electric powered for “flexible“ employees Environmental friendly “people transport” to new DC location in the Netherlands October 2009 © HAVI Logistics. All rights reserved. 15 Icy Warehouse State of the Art & Innovations The Global Lead Logistics Provider - Environmental friendly cooling liquids: e.g. Ammonia - Dehumidifier ensures that the cooling aggregates in the deep- freeze store does not ice up • At the same time fulfill all HACCP-guidelines in a more energy-saving manner October 2009 © HAVI Logistics. All rights reserved. 16 8
  • 9. Photovoltaic – Freeze with the sun The Global Lead Logistics Provider October 2009 © HAVI Logistics. All rights reserved. 17 Waste management The Global Lead Logistics Provider • HAVI Logistics Environmental Services b.v. total recycling services for customers in Netherlands & Belgium since 1993 • Recycling services in all other European countries, e.g. Baltic's: • Glass bottles • Plastic & PET (bottles) • Cardboard • HAVI Logistics Germany & VEOLIA waste management concept for 1.300 McDonald’s Restaurants in Germany October 2009 © HAVI Logistics. All rights reserved. 18 9
  • 10. Environmental Awareness The Global Lead Logistics Provider October 2009 © HAVI Logistics. All rights reserved. 19 Employee satisfaction The Global Lead Logistics Provider “Constant Strengths – Active Improvement“ HAVI Logistics Employee survey 2009 Greatest Strengths • Customer orientation and service quality • Social responsibility, environmental protection • Work security / health protection • Tidiness and cleanliness October 2009 © HAVI Logistics. All rights reserved. 20 10
  • 11. Internal “Green” Communication The Global Lead Logistics Provider • “Green Teams” are established in various DC – direct contact • National and international employee newspapers / -letters with green section • Blackboards “Green Teams” • Intranet with green sections – English and translation in various languages • Environmental posters October 2009 © HAVI Logistics. All rights reserved. 21 Internal “Green” Communication The Global Lead Logistics Provider • Green tips – for job and at home • Environmental quiz • Implement environmental topics as part of daily business life • Attractive for employee - to use good ideas at home - win nice prices • Regularly environmental trainings e.g. new employees training, monthly team meetings, etc. • Green objectives (in line with EMAS targets) October 2009 © HAVI Logistics. All rights reserved. 22 11
  • 12. Green ideas to protect the environment The Global Lead Logistics Provider Welcome information & Customer service handout for customer outlets will be offered in digital form: - USB stick for starter package - WebLog – our web-based ordering and information tool Electronic invoicing Frontrunner. Latvia & Lithuania October 2009 © HAVI Logistics. All rights reserved. 23 Green IT - Virtual Server The Global Lead Logistics Provider } 150 DL380 Servers are consolidated to 6 DL585 Servers We avoid the CO2 emission of: 33,06 kg per hour 793,56 kg per day 23.806,80 kg per month October 2009 © HAVI Logistics. All rights reserved. 285,68 tons per year 24 12
  • 13. IT’S EASY TO BE GREEN The Global Lead Logistics Provider • E-Mail “claim” IT’S EASY TO BE GREEN: Protect the environment, think before printing. • Extensive use of A-lex – The HAVI Logistics virtual lexicon: central information storage & reduction of print outs • Extensive internal promotion of virtual meeting opportunities (net meetings) • Virtual classroom for international training (avoid travel cost & km) October 2009 © HAVI Logistics. All rights reserved. 25 Environmental Principles The Global Lead Logistics Provider October 2009 © HAVI Logistics. All rights reserved. 26 13
  • 14. Environmental Principles Good ideas to protect the environment The Global Lead Logistics Provider The HAVI Logistics environmental mug for every employee: - less paper - less plastic - creating awareness October 2009 © HAVI Logistics. All rights reserved. 27 Environmental Principles Good ideas to protect the environment The Global Lead Logistics Provider n ctio ines edu ling r O2 eng coo –C r els orm rato ble fu 5 –N ene ewa 4& ck G Ren EU RO oblo Frig October 2009 © HAVI Logistics. All rights reserved. 28 14
  • 15. Environmental Principles Good ideas to protect the environment The Global Lead Logistics Provider Paper-Recycling and use of environmental friendly business papers October 2009 © HAVI Logistics. All rights reserved. 29 Environmental Principles Good ideas to protect the environment The Global Lead Logistics Provider Also for HAVI Logistics HQ Energy recycling through Heat Recovery Systems October 2009 © HAVI Logistics. All rights reserved. 30 15
  • 16. Environmental Key figures The Global Lead Logistics Provider Key figure definitions and calculation scheme Solid basis for environmental management. Main focus on the following environmental key figures: • Energy consumption • CO2 emission October 2009 © HAVI Logistics. All rights reserved. 31 Fuel Saving Drivers Incentive Systems The Global Lead Logistics Provider The overall objective is employee motivation as well Latest as encouraging desired behavior of employees green based on given regularly driver trainings News! Decrease Fuel Consumption  CO2 Efficiency  Recipient (saving split): - Drivers (group) 1/3 (phase II: individual driver) Increase of safety  - DC 1/3 (other employees) - Company 1/3 Employee Retention  Type of incentive Customer Satisfaction  (for driver): - Cash or goods Identification of training needs  October 2009 © HAVI Logistics. All rights reserved. 32 16
  • 17. Environmental - we strive for: The Global Lead Logistics Provider • Innovations in the field of Environmental activities • Fulfillment of customer expectations and targets • being recognized as environmental pace setter in the logistics industry Be Pacemaker “IT ’S EASY TO BE GREEN ” IT’ GREEN” October 2009 © HAVI Logistics. All rights reserved. 33 Thank you very much The Global Lead Logistics Provider Please get further information www.havi-logistics.com and in our brochure: IT‘S EASY TO BE GREEN Contact Christoph Thünemann Director Corporate Communications & Environment christoph.thuenemann@havilog.com October 2009 © HAVI Logistics. All rights reserved. 34 17