2. What each object does?
Motherboard RAM Virtual Memory
CPU Hard Drive DIMM
3. 1. Talk about these questions :
■ How has increased computer memory changed business?
■ When do people need to add more computer memory?
4. ■ Today, many computers come with only a bare minimum of memory
installed. For some business, upgrading their computer memories has
made a world of difference in terms of production. Additional memory
allows a computer to work with more information at the same time.
This means that users who need to multitask can run several
programs and browse multiple Internet pages at a much faster rate.
Companies have become much more efficient as a result of
increasing computer memory, and upgrading helps lengthen the life
of a PC.
■ People should add more computer memory when they are likely to
spend hours on the Internet and their system is slow. They should add
more memory when they need to install more programs and files. If
someone has to switch from one program to another, a memory
upgrade will allow the user to do it frequently and quickly. Yournger
users need to add more memory when they want a powerful virtual
reality gaming experience. By adding more memory, players can enjoy
more life-like 3D images.
5. 2. ClearPic Troubleshooting Guide
Certain memory requirements are necessary to install and run ClearPic.
Check that the computer has at least 500 MB of RAM available. For optimal
performance, make sure the computer’s CPU has a bit size of at least 32
bits. It should run at a bus speed of 800 MHz.
There are several options to fix problems with limited memory. One, is to
limit the number of programs running at the same time.
Another, is to increase the amount of RAM. First, determine whether your
computer uses SIMMs or DIMMs. Make sure that the memory’s bus speed
matches that of the computer. Purchase the appropriate amount of RAM
and attach it to the motherboard.
You can also increase your computer’s virtual memory. This temporarily
stores data on a paging file on the computer’s hard drive. To add virtual
memory, click on the “My Computer” icon. Under “Properties,” increase the
maximum memory amount.
6. Answer the questions!
■ What is the passage mainly about?
■ What should people do first when increasing available RAM?
■ What is NOT a way to fix a limited memory problem?
7. 3. Vocabulary Focus (1)
1. MHz
2. SIMM
3. Motherboard
4. DIMM
5. Virtual memory
6. Paging file
7. Bit
A. Where data that doesn’t fit in the RAM is stored.
B. The main circuit board in a computer.
C. A unit of measurement that measures the speed of a CPU.
D. A data storage method that stores data on the hard drive.
E. The smallest unit of computer data.
F. A memory module that sends up to 32 bits of data to a
CPU.
G. A memory module that sends up to 64 bits of data to a
CPU.
8. 4. Vocabulary Focus (2)
1. The computer has a............. Of 64 bits.
2. The computer’s CPU has a .....................of 800 MHs.
3. Increase the virtual memory to store data on the...........................
4. This computer comes with 900.................of RAM.
5. Install additional..........................into the motherboard.
A. Hard drive
B. RAM
C. Bit size
D. MB
E. Bus speed
9. 5. What happens when a computer’s virtual memory is made
bigger?
■ Listen to a conversation between a customer and an employee of ClearPic.
Mark the statements as true (T) or false (F)
1. The customer’s CPU is too slow to run the program.
2. The employee advises the customer to buy more RAM.
3. Increasing the virtual memory will increase the paging file size.
Listening Section
6. Listening a conversation
10. AudioScript
■ Employee : Good Morning. How can I help you?
■ Customer : Hi, I installed ClearPic and I’m trying to run it. But the program keeps freezing.
■ Employee : How much memory is available on your computer?
■ Customer : It has 256 MB of RAM.
■ Employee : Well, (1) …...To run ClearPic you really want to have at least 500MB of memory.
■ Customer : So how can I fix that?
■ Employee : One easy way is to increase your computer’s (2)......
■ Customer : what will that do?
■ Employee : It increases the paging file size. That way, your computer’s (3) …..can store more data.
■ Customer : I see. So (4) …..do I increase the memory?
■ Employee : (5) …. on the ‘My Computer’ icon. Under ‘Properties,’ increase the maximum memory
amount (6) ….. half.
■ Customer : Okay. Thanks for your help!
11. AudioScript
■ Employee : Good Morning. How can I help you?
■ Customer : Hi, I installed ClearPic and I’m trying to run it. But the program keeps freezing.
■ Employee : How much memory is available on your computer?
■ Customer : It has 256 MB of RAM.
■ Employee : Well, (1) there’s your problem. To run ClearPic you really want to have at least
500MB of memory.
■ Customer : So how can I fix that?
■ Employee : One easy way is to increase your computer’s (2) virtual memory.
■ Customer : what will that do?
■ Employee : It increases the paging file size. That way, your computer’s (3) hard drive can store
more data.
■ Customer : I see. So (4) how exactly do I increase the memory?
■ Employee : (5) Just click on the ‘My Computer’ icon. Under ‘Properties,’ increase the maximum
memory amount (6) by at least half.
■ Customer : Okay. Thanks for your help!
12. Role Play
■ Employee : Good Morning. How can I help you?
■ Customer : Well the ClearPic program I installed keeps freezing.
■ Employee : Does your computer have at least 500 MB of memory?
■ Customer : No, it doesn’t.
■ Employee : Well, it definitely needs it, so you can store more data.
■ Customer : How can I fix that?
■ Employee : By increasing your computer’s virtual memory. That way, the
paging file size will be increased and there will be more space.
■ Customer : Great! So how do I increase the momory?
■ Employee : Just click on the “My Computer” icon under “Properties” and just
increase the maximum memory by half.
■ Customer : OK. Thanks for your help.
13. ClearPic
Support Center Receipt
Customer Issue : .................................
Does computer have enough memory? Y / N
Advice Given : Increase....................
How to do this :
1. .............
2. .............
