1. Kenyuata Hester
6130 N. Winchester Ave. Chicago, IL 60660
(773)262-2107 (312)539-9229
kenyuata29@gmail.com
SUMMARY OF QUALIFICATIONS
• Customer service oriented with good sales and negotiation skills
• Experience working in a fast paced environment, managing multiple projects simultaneously
• Exceptionally motivated and eager to succeed
• Great positive thinker with a can-do attitude
• Profoundly resilient and energetic
• Flexible, versatile, adaptive, and able to effectively collaborate with team members
• Immense ability to give attention to detail and to follow company procedure
EDUCATION
DeVry University
Bachelors Business Administration (Sales and Marketing)
March 2013 – Present
WORK EXPERIENCE
Myfootpath Chicago, IL
Academic Advisor 2015-2015
• Engage and advise potential students on the full range of academic classes
• Complete and guide potential students through the application process
• Fully advise on a full range of academic and career opportunities
• Guide students through the financial aid process
• Prepare and review documents for admission requirements
Windows Concepts Chicago, IL
Team Lead 2005-2013
• Adjusted sales scripts to better target the needs and interests of specific individuals
• Contacted businesses and private individuals by telephone in order to solicit sales for company's goods
and services
• Scheduled appointments for sales representatives to meet with prospective customers or for customers
to attend sales presentations
• Conducted client and market surveys in order to obtain information about potential customers
Rent Fusion Chicago, IL
Telemarketer 2004-2004
• Gathered names and contact numbers of prospective customers from sources like magazine reply
cards and telephone directories
• Explained products, services, prices and answered customers' questions
• Maintained records of accounts, contacts, and orders
• Answered calls from potential customers who had been solicited through advertisements
• Solicited corporate trade show attendees for technical hardware and maintained knowledge of technical
product operations in order to assist buyers
Starbucks Chicago, IL
Shift Supervisor 2003-2003
• Took customer orders, maintained cash drawer, prepared sandwiches, desserts and other food items,
stocked kitchen and store shelves
• Prepared amazing espresso-based specialty coffee drinks as well as brewed coffee beverages
• Enhanced customer experience with friendly service, professional barista knowledge and outgoing
demeanor
• Sanitized equipment including steaming and brewing equipment, counters, glasses and dishes, and all
fountain equipment
• Supervised and managed barista staff ensuring smooth store operations
Old Navy Chicago, IL
Sales Associate 2002-2002
• Successfully handled crowds of over 200 people during demanding sales events
• Provided superior level of customer service to customers, including answering client inquiries regarding
accounts and market mark downs, provided prices of merchandise
• Monitored inventory levels of merchandise and was responsible for stocking specific items when
needed
2. • Responsible for operating cash registers in an effective and efficient manner
References Available Upon Request