1. ______________________________________________________________________________
.
I am a highly motivated and personable team player, with experience in all phases of the restaurant and food
service industry. I am flexible, versatile, hard-working and focused on providing an excellent customer
experience.
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SKILLS:
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EXPERIENCE:
01-15-2013-Present
Waffle House
730 N. Main St. Shelbyville, TN. 37160
931-684-4950
Salesperson/Server/Trainer
•Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
•Appropriately suggested additional items to customers to increase restaurant sales.
•Promptly served all food courses and alcoholic beverages to guests.
•Regularly checked on guests to ensure satisfaction with each food course and beverages.
•Assisted guests with making menu choices in an informative and helpful fashion. Excellent
customer service skills, direct interaction with customer's in person and when taking phone orders.
•Training new servers according to the Waffle House standards and helping them achieve customer service
excellence through practice and training.
•Also provide continuing support after training is completed.
•Highly responsible and reliable
•Excellent phone skills.
•Point of Sale (POS) system operation
•Works well under pressure
•Exceptional interpersonal skills
•Upbeat, outgoing, and positive
•Food safety understanding
•Reliable and punctual
•Cash handling
•Reliable team worker
•Neat, clean, and professional appearance
•Delivers exceptional customer service
•Restaurant management.
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ACCOMPLISHMENTS
•Recognized by management for going above and beyond normal job functions.
SABRINA A. CROWDER
724 Maplewood Ave. Tullahoma, TN. 37388
931-492-0139
Sthrncomfort_2008@yahoo.com

2. 09-15-2012 - 01-13-2013
Hardee's
310 Madison Street. Shelbyville, TN. 37160
931-684-8339
Opening Shift Leader
•Answered questions about menu selections and made recommendations when requested.
•Managed closing duties, including restocking items and reconciliation of the cash drawer.
•Skillfully anticipated and addressed guests' service needs.
•Consistently adhered to quality expectations and standards.
•Delivered exceptional, friendly and fast service. Accurately recorded orders and partnered with team
members to serve food and beverages that exceeded guests’ expectations.
•Checked in deliveries and signed off on products received.
•Responsible for opening the store, getting all foods ready for the morning shift.
•Counting monies for the opening registers.
•Cooking breakfast foods, filling customer orders, excellent customer service skills, and
basic accounting skills for balancing shift registers.
5-14-2012 - 08-01-2012
Staffing Solutions (Century Mold Shelbyville)
204 2nd N Ave Ste 120. Lewisburg, TN.
931-270-7020
•Responsible for producing, inspecting, and packing parts to customer's specification.
•Foaming parts when needed, quality sorting.
01-13-2012 - 05-08-2012
Ranstad (Calsonic Lewisburg)
Injection molding department 131
•Responsible for inspecting auto parts, assembling auto parts according to Nissan standards.
04-2007 - 01-06-2012
Quizno's Subs (Closed)
601 N Main Street. Suit B. Shelbyville TN. 37160
•Responsible for opening, and closing the store.
•Food Preparation.
•Customer service.
•Making and delivering Food to customer's specification.
•Taking catering orders over the phone, and suggestive selling to increase orders to meet customer
satisfaction.
10-2005 – 01-2006
Walking Horse Café (Closed)
East Depot Street Shelbyville, TN. 37160
•Responsible for daily operations of a small restaurant including payroll.
•Scheduling, ordering, daily cash reports, and all phases of customer service
01-2005- 08-2005
DQ Grill and Chill
2910 S Rutherford Blvd Murfreesboro, TN.
615-217-4099
Manager
•Customer service
•Opening and closing the restaurant.
•All phases of customer service, ordering, maintaining health codes, scheduling and training of employees.
•Computer skills used in many phases of management.

3. 12/2003 - 1/2005
Wal_Mart
1880 N Main Street Shelbyville, TN. 37160
931-685-0499
Brian Bannister-Manager
•Responsible for open and close deli, scheduling to cover department hours of operation, responsible for all
health code compliance (logs, cleanliness ETC).
•Computer Skills using both a hand-held Telxon *Smart System, and desktop version of the Smart System.
•Day to day management duties to ensure that the deli is fully stocked, and staffed.
•Customer service including customer opportunities, inventory control, scheduling of associates.
•Organization and training of new deli associates to ensure that they can perform their duties in a way that
benefits both the company and the associate with reaching their goals within the company.
04-2002 – 12-2003
Wal*Mart
1880 N Main Streeet. Shelbyville, TN. 37160
Cake Decorator
•Retail Cake Decorator Taking orders from Customers both over the phone, and in person.
•Custom decorating cakes and cookies to customer specifications.
•Also custom decorating to fill case for walk-up customers to choose from.
06-2001 – 04-2002
Travel Centers of America
Franklin, TN
Goods/Services/People.
•Lead Waitress (Nights).
•Customer Service,
•Doing side work, getting ready for next day’s shift, keeping track of orders,
•Cashier (balancing till at end of shift).
04-1997 – 03-2000
Rainbows End Kennels and Boarding
Molino, Florida
Administrative and Support Services Owner/Operator
•Owned and Operated a home based kennel and boarding facility.
•Record keeping, organization of kennel for dogs and horses.
•Bred and raised several types of dogs.
•Boarded horses for customers.
06-1990 - 04-1996
Warrington Taxi
Pensacola, Florida
Goods/Services/People
Dispatcher/Driver
•Organizing drivers to cover trips.
•Balancing daily shift trip sheets. (Both personal and company).
•Answering phones.
•Picking up and delivering customers to desired destination.
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EDUCATION
01-2001
Tennessee Tech
US-Tn-Shelbyville

4. Vocational
•Learned to drive 18 wheeler truck, and attained Class A CDL w/
•HazMat endorsement
•License current till 2010.
05-/1984
Pensacola Christian High School
US-Florida-Pensacola
High School or equivalent
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COMMUNITY SERVICE AND AFFILIATIONS:
•Bedford County Humane Association Volunteer
•Bedford County Animal Control Volunteer
•Middle Tn Spay Neuter Clinic Volunteer
•Shelbyville Bedford County Humane Association Volunteer/Shelter Manager
•Gentle Giants New Jersey 12-2010-2013
•Volunteer and Foster Parent
•Shelbyville Central Quarterback Club (06-2010- 07-2014)
•Community Quarterback Club Member (07-2002 - 04-2010)
•Community Quarterback Board Member -Secretary (2005)
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LANGUAGES:
English Fluent - Full Knowledge
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REFERENCES:
Reference Name: Sherri Potts
Company: Tans by Sherri
Business Address: 110 Walnut Grove Road. Unionville, TN. 37180
Phone: 931-575-9706
Reference Name: Barbara Hearn
Company: Quizno's Manager
Business Address: 601 N. Main Street. Suite B. Shelbyville, TN. 37160
Phone: 931-637-4835
Reference Name: Marissa Murphy
Personal: 406 Segrove Court. Smyrna, TN.
Phone: 615-785-4920
Reference Name: Candi Bright
Personal: Gentle Giants INC.
565 Colfax Road. Wayne, NJ. 07470-6212
Phone: 862-684-1362
Reference Name: Mary Jo Pitts
Personal: Owner at Puppy Palace.
222 Eagle Blvd. Shelbyville, TN/ 37160
Phone: 931-224-2597