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Bartending
By: Demetrius D., Chris R., Jessica K.,
Alyssa M.
Duties
● Preparing alcoholic or non-alcoholic beverages for bar and patrons
● Stay guest focused and nurture an excellent guest experience
● Taking orders
● Serving snacks and drinks
● Assessing bar customers' needs and preferences and making recommendations
● Mix ingredients to prepare cocktails
● Check customers’ identification and confirm it meets legal drinking age
● Restock and replenish bar inventory and supplies
● Keep the bar organized and clean
● Plan and present bar menu
● Operate cash register, collect and return change
2
By:Demetrius De La Cruz
Work Environment
● Have a very high level of job-required social interaction. They constantly talk to customers,
servers, and supervisors.
● Talk with customers face to face and on the telephone
● May occasionally deal with unpleasant or upset customers, or drunk customers
● Sometimes wear a special uniform required by the restaurant or cafeteria
● Occasionally are exposed to noisy kitchens and distracting sound levels, especially during busy
time
● Repeat the same physical activities, such as carrying, clearing, and serving food
● May work part time or full time
● May work days, nights, evenings, or weekends
3
By: Demetrius De La Cruz
Similaroccupations
Food and Beverage Servers- Every person working as a food and beverage server greets guests,
answers questions, make recommendations, and takes orders just as a bartender would.
Bartenders also takes tips same as servers, depending on where they work.
Barista- A person who prepares and serves espresso based coffee drinks. A barista is similar to a
bartender because they prepare drinks, and they stand behind a counter to interact with
customers. Another similarity between barista’s and bartenders is the amount of skill it takes to
make both alcoholic drinks and coffees. The employee goes through either classes, or days of
training to obtain these skills.
4
Alyssa
Mason
● There is no required education for anyone to become a bartender, however, famous bartenders
acquire their skills by attending a school for bartending or by attending training classes.
● The training classes that most bartenders attend are to become certified. There is TAM
Certification (Techniques of Alcohol Management), TIPS Certification (Training for Intervention
Procedures) and ServSafe Alcohol (Developed by the National Restaurant Association)
● A certification in one of these three are legally required to bartend.
● A class that bartenders can attend is host in-house tasting classes. This helps the bartender to
understand what each drink is supposed to taste like.
5
Education Alyssa
Mason
OutlooksandProspects: Jessica
Kopec
● Employment of bartenders is projected to grow two percent from 2016 to 2026, slower than the
average for all occupations.
● Population and income growth are expected to result in more demand for food, drink and
entertainment. The increase in the demand for these are expected to be met with the increase in
bartending employment in full service restaurants, which is projected to increase seven percent.
● Unfortunately, bartending employment in drinking places are projected to decrease eight
percent over the next ten years, as customers increasingly obtain these services at full-services
restaurants and some local bars close.
● Job prospects are expected to be very good because of the need to replace the many workers
who leave the occupation each year.
● Competition is expected for bartending jobs in popular restaurants and fine-dining
establishments , both have the highest tips. People that have graduated for bartending schools
and those with previous work experience and excellence customer-service skills should have the
best job prospects.
6
SalaryStatistics/Pay Jessica Kopec
● The median hourly wage for bartenders was
$10.43 in May 2017.
● Bartenders earning often come from a
combination of hourly wages and customer tips.
● Often work late evenings, on weekends and on
holidays. About 2 in 5 worked part time in
2016.
● Tipped employees earn at least the federal
minimum, which may be paid as a combination
of direct wages and tips depending on the state.
Direct wages may be as low as $2.13 per hour
according to the Fair Labor Standards Acts
(FLSA).
7
StateandAreaData Jessica Kopec
State data for employment of bartenders: Area data for employment of bartenders:
8
AdvancementOpportunities
Brand Sales Rep: Work directly with liquor producers, work with company distributors to ensure orders are
received and filled correctly as well as develop the companies presence, assist the marketing department in
identifying new opportunities and and developing distribution expansion plans.
Cocktail Caterer: Much like a food caterer, these folks are hired for events and provide an alcohol menu ranging
from a simple beer and wine bar to craft signature creations specifically for the event. Some branch out to full-
service cocktail catering and event design
General Manager: direct and oversee all bar and/or restaurant operations including hiring staff, managing staff,
setting product and service standards, maintaining operating efficiency and more. Must understand budgeting,
profit and loss, sales reporting and inventory processes.
Liquor Sales Rep: Work for liquor distributors whose client portfolios include breweries, distilleries, and
wineries. Generally assigned geographically territory. Duties include meeting sales goals, investigating customer
concerns and complaints, completing sales-related reports, making sales presentations and analyzing sales
trends.
Wine and Spirits Merchandiser: Responsible for visiting retail accounts to ensure the distributors products are
displayed effectively, inventory levels are adequate and that brands are represented positively. Might build
displays and stock shelves and coolers after deliveries are made as well as check product dates and rotate it as
necessary.
9
Christopher Russell
Qualities
Communication Skills- Bartenders must listen carefully to their customer’s orders, explain food and
drink items,and make menu recommendations. They should also be able to converse with customers on
a variety of subjects and create a friendly and welcome environment.
Customer Service Skills- Bartenders must have good customer service skills to ensure repeat business
Decision Making Skills- Bartenders must be able to make good decisions. For example, they should be
able to detect intoxicated or underage customers and deny service to those individuals.
Physical Stamina- Bartenders stand hours on their feet walking and standing while preparing drinks
and serving customers.
Physical Strength- Bartenders should be able to lift and carry heavy cases of beer, liquor, and other bar
supplies- cases that often weigh up to 50 pounds.
10
Christopher Russell
WorkCited
11
1. https://resources.workable.com/bartender-job-description
2. goodwin, Lindsay. “What It Means to Be a Barista.” The Spruce Eats,
TheSpruceEats, 18AD, www.thespruceeats.com/what-is-a-barista-765030.
3. lewis, hunter. “Home Page.” Food & Wine, 18AD, www.foodandwine.com/.
4. https://collegegrad.com/careers/bartenders
5. https://pos.toasttab.com/blog/bartender-training-ideas

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Bartending group (1)

  • 1. Bartending By: Demetrius D., Chris R., Jessica K., Alyssa M.
  • 2. Duties ● Preparing alcoholic or non-alcoholic beverages for bar and patrons ● Stay guest focused and nurture an excellent guest experience ● Taking orders ● Serving snacks and drinks ● Assessing bar customers' needs and preferences and making recommendations ● Mix ingredients to prepare cocktails ● Check customers’ identification and confirm it meets legal drinking age ● Restock and replenish bar inventory and supplies ● Keep the bar organized and clean ● Plan and present bar menu ● Operate cash register, collect and return change 2 By:Demetrius De La Cruz
  • 3. Work Environment ● Have a very high level of job-required social interaction. They constantly talk to customers, servers, and supervisors. ● Talk with customers face to face and on the telephone ● May occasionally deal with unpleasant or upset customers, or drunk customers ● Sometimes wear a special uniform required by the restaurant or cafeteria ● Occasionally are exposed to noisy kitchens and distracting sound levels, especially during busy time ● Repeat the same physical activities, such as carrying, clearing, and serving food ● May work part time or full time ● May work days, nights, evenings, or weekends 3 By: Demetrius De La Cruz
  • 4. Similaroccupations Food and Beverage Servers- Every person working as a food and beverage server greets guests, answers questions, make recommendations, and takes orders just as a bartender would. Bartenders also takes tips same as servers, depending on where they work. Barista- A person who prepares and serves espresso based coffee drinks. A barista is similar to a bartender because they prepare drinks, and they stand behind a counter to interact with customers. Another similarity between barista’s and bartenders is the amount of skill it takes to make both alcoholic drinks and coffees. The employee goes through either classes, or days of training to obtain these skills. 4 Alyssa Mason
  • 5. ● There is no required education for anyone to become a bartender, however, famous bartenders acquire their skills by attending a school for bartending or by attending training classes. ● The training classes that most bartenders attend are to become certified. There is TAM Certification (Techniques of Alcohol Management), TIPS Certification (Training for Intervention Procedures) and ServSafe Alcohol (Developed by the National Restaurant Association) ● A certification in one of these three are legally required to bartend. ● A class that bartenders can attend is host in-house tasting classes. This helps the bartender to understand what each drink is supposed to taste like. 5 Education Alyssa Mason
  • 6. OutlooksandProspects: Jessica Kopec ● Employment of bartenders is projected to grow two percent from 2016 to 2026, slower than the average for all occupations. ● Population and income growth are expected to result in more demand for food, drink and entertainment. The increase in the demand for these are expected to be met with the increase in bartending employment in full service restaurants, which is projected to increase seven percent. ● Unfortunately, bartending employment in drinking places are projected to decrease eight percent over the next ten years, as customers increasingly obtain these services at full-services restaurants and some local bars close. ● Job prospects are expected to be very good because of the need to replace the many workers who leave the occupation each year. ● Competition is expected for bartending jobs in popular restaurants and fine-dining establishments , both have the highest tips. People that have graduated for bartending schools and those with previous work experience and excellence customer-service skills should have the best job prospects. 6
  • 7. SalaryStatistics/Pay Jessica Kopec ● The median hourly wage for bartenders was $10.43 in May 2017. ● Bartenders earning often come from a combination of hourly wages and customer tips. ● Often work late evenings, on weekends and on holidays. About 2 in 5 worked part time in 2016. ● Tipped employees earn at least the federal minimum, which may be paid as a combination of direct wages and tips depending on the state. Direct wages may be as low as $2.13 per hour according to the Fair Labor Standards Acts (FLSA). 7
  • 8. StateandAreaData Jessica Kopec State data for employment of bartenders: Area data for employment of bartenders: 8
  • 9. AdvancementOpportunities Brand Sales Rep: Work directly with liquor producers, work with company distributors to ensure orders are received and filled correctly as well as develop the companies presence, assist the marketing department in identifying new opportunities and and developing distribution expansion plans. Cocktail Caterer: Much like a food caterer, these folks are hired for events and provide an alcohol menu ranging from a simple beer and wine bar to craft signature creations specifically for the event. Some branch out to full- service cocktail catering and event design General Manager: direct and oversee all bar and/or restaurant operations including hiring staff, managing staff, setting product and service standards, maintaining operating efficiency and more. Must understand budgeting, profit and loss, sales reporting and inventory processes. Liquor Sales Rep: Work for liquor distributors whose client portfolios include breweries, distilleries, and wineries. Generally assigned geographically territory. Duties include meeting sales goals, investigating customer concerns and complaints, completing sales-related reports, making sales presentations and analyzing sales trends. Wine and Spirits Merchandiser: Responsible for visiting retail accounts to ensure the distributors products are displayed effectively, inventory levels are adequate and that brands are represented positively. Might build displays and stock shelves and coolers after deliveries are made as well as check product dates and rotate it as necessary. 9 Christopher Russell
  • 10. Qualities Communication Skills- Bartenders must listen carefully to their customer’s orders, explain food and drink items,and make menu recommendations. They should also be able to converse with customers on a variety of subjects and create a friendly and welcome environment. Customer Service Skills- Bartenders must have good customer service skills to ensure repeat business Decision Making Skills- Bartenders must be able to make good decisions. For example, they should be able to detect intoxicated or underage customers and deny service to those individuals. Physical Stamina- Bartenders stand hours on their feet walking and standing while preparing drinks and serving customers. Physical Strength- Bartenders should be able to lift and carry heavy cases of beer, liquor, and other bar supplies- cases that often weigh up to 50 pounds. 10 Christopher Russell
  • 11. WorkCited 11 1. https://resources.workable.com/bartender-job-description 2. goodwin, Lindsay. “What It Means to Be a Barista.” The Spruce Eats, TheSpruceEats, 18AD, www.thespruceeats.com/what-is-a-barista-765030. 3. lewis, hunter. “Home Page.” Food & Wine, 18AD, www.foodandwine.com/. 4. https://collegegrad.com/careers/bartenders 5. https://pos.toasttab.com/blog/bartender-training-ideas