Work History

1. Mohammed Rehman
Guru
Long Island City, NY 11101
Rayrehman@msn.com - 7182477351
Authorized to work in the US for any employer
WORK EXPERIENCE
Loan Specialist
Premium Merchant Funding - Wall Street, NY - March 2015 to October 2015
Responsibilities
Worked in a call center environment, helped small and big businesses to grow by helping them
with lending
them cash with there requirements of extending the business. If all requirements were in place
the loan
was directly deposited in there account within 48 to 72 Hrs. We get our money back through
there account
receivable, on daily, weekly or monthly basis as per our contract with them.
Accomplishments
Let the business grow by inquiry send to us through our site, contact the owner of the business
and discuss our
offer and finally close the deal and thus let the company grow with leaps and bound. Also
solicited Merchant
Account and got there Merchant Account as well in our system by offering them better service
fee means lower
there service fee and beat the previous vendor with our offer.
Skills Used
It was sales technical know how to close the deal. Plus previous sales training and experience
helped me to
come out successful with this kind of business, plus leadership, decision making quality and
understanding
the need of the vendor helped me close the deal, plus having the quality of good attitude helped
to control the
pace of the conversation where the client in her/his benefited and thus closing the deal.
CEO/Owner

2. Chemical and Technology Professional - New York, NY - July 2007 to January 2015
Responsibilities
Analysis of Stock Market, world economic indicators, movement of Forex Market, world
economy, geo-political
condition of the world, market movement and finally buying and selling of stock. Reading charts,
and various
other indicators to see which direction the market will move for the day.
Accomplishments
Learn a lot about how the market moves and how you can benefit from the movement of the
market whether
it is an uptrend market or down trend market.
Skills Used
Mastering various indicators both in the formation of the chart and making a fair decision what to
buy and what
sector to sell for that particular day.
Senior Outreach Marketing and Sales Manager
Centercare Health Plan - Manhattan, NY - February 1999 to April 2007
Responsibilities
To educate clients about health insurance, if they qualify register them in our plan. Collect all
required
documents, do home visit to pickup the documents till there application is complete for
processing.
Accomplishments
Registered maximum children then adults in our plan, because children expenses for treatment
was less than
adults. 99% accuracy in each application, beating monthly sales goal. Getting more clients in
our plan through
leads by clients whom I registered previously and thus more sales and more growth for the
company.
Skills Used
Putting accurate information on forms, collecting all required documents for processing
application, greater
attitude towards existing clients, retaining these clients on annual renewal through being in
touch with them

3. by asking them how we are doing.
Quality Assurance Manager
Primedia - Manhattan, NY - January 1998 to January 1999
Responsibilities
Edit and proof read the information coming through the system and match the information in our
data-base
before going for publication.
Accomplishments
100% accuracy with all the information came through the system, if any changes to be made
was done by me,
by correcting the information by interacting with the vendor if the information does not match our
system, the
information is thrown out and an error sign appears.
Skills Used
Data processing and Information System analysis.
Customer Service Representative/Call Center
Time Warner Cable - Flushing, NY - February 1997 to December 1997
Responsibilities
Helping customers with there inquiry, new order, walk them through the cable to check if there is
any problem
with our system or connection or TV is not working. Make appointments to send technical staff
to activate
there service, credit applied to there inquiry for not having service, billing question and adjusting
there bills for
payment if there is something wrong in the bill. Offering additional service to increase the sales.
Accomplishments
I satisfied the clients with there complaint, made them to buy additional service, adjusted there
account if it
needed adjustment and thus serving them with positive attitude and retaining the clients, and
added additional
customer to the system through referral by these existing clients.
Skills Used

4. Customer Service training skills, how to control the pace of conversation, be street smart and
help them to
retain them in our system with every moment of our conversation with positive attitude and thus
made them
happy with the offer and payment they have now to pay.
Customer Service Representative/Call Center
Ticketmaster - Manhattan, NY - January 1988 to December 1996
Responsibilities
Answered the inquiry of the customer for booking of tickets for concert all over the country and
Broadway
shows in New York City. Explain the company policy for cancellation of Ticket, and after reading
the script of
the company policy reserved there seat for the show and finally mail them there tickets.
Accomplishments
Most of the clients wanted to order tickets through me and thus I remained busy and the clients
waited to
get there calls to me. I totally devoted my time to help them with there request and did not mind
that I was
the only person in the call center who never had a minute that no call was waiting for me, but I
loved to help
clients and thus felt happy in helping them with there needs and request, plus I was
knowledgeable with the
system as well.
Skills Used
Training provided by Ticketmaster, how to control the pace of conversation, and how to increase
your
knowledge by asking the Floor Supervisor if I am not aware of the answer the client is looking
for, and thus
learn a lot about there system.
Store Manager
Nature Food Centers - Queens, NY - January 1984 to December 1987
Responsibilities
All business oriented function, training and hiring staff for the store, meeting target sales goal,
both internal and

5. external theft, store security, bank deposit on daily basis, be on top of inventory, weekly sales,
check for expired
food stuff in refrigerator and on selves. Keeping store neat and clean at all times. Helping
customer with there
requisite and educating them on products they need information on. Making sales as per
company quota.
Accomplishments
Increased sales and gross profit on weekly basis, made all my staff to help clients and be nice
to them even
if they are rude do not loose your temper and thus made sales and let the company grow, also
made them
alerts on shop lifting. Thus overall we grew and I was given raise within three months of my
service.
Skills Used
Skill used was to be aware of shop-lifter, internal theft, excellent customer service, face out the
selves as sales
are made, helping the clients with there order, if we ran out of product special orders were
placed with the
vendor to satisfy customers and store securities for the company to grow.
EDUCATION
BBA in Accounting/Information System
Plaza College, Jackson Heights, NY
President List A+++
SKILLS
Customer Service Skills (10+ years), Call Center (6 years), Marketing/Sales (10+ years),
Management (10+
years), Microsoft Office (10+ years), Windows 10 (1 year), Word (10+ years), Writing (10+
years), Inventory
Management (10+ years), Social Media (5 years), Speak English, Urdu, Punjabi and Hindi
fluently.
CERTIFICATIONS
Stock Market Trading Certificate
December 1997 to Present

6. Learning all operation of stock market, when to buy and sell securities, what condition effects
buy and sell ,
world economic indicator, forex market and different types of chart to make fair decision to buy
or sell stock,
which timeframe is best for buying or selling. What time of the year is best to buy and sell
stocks.
ADDITIONAL INFORMATION
I have my trading company and will be more than happy to help and advice on how to deal with
market and
how to file there Taxes for Trader in Securities. So feel free to reach me on any kind of advice
you need for
stock market equities as well as your Day Trader Taxes. Will be more than happy to help you
with that too