1. MITZI FOX
mitzifox4@sympatico.ca
855 7715
CAREER OBJECTIVE
To utilize my excellentcustomer service,public relation,interpersonal,and communications skills which Ihave
acquire by working in the retail industry for 15 years. I would like to broaden my experience to bring my skills and
abilities to the mainstream to open differentcareer paths in other industries.
SKILLS ABILITIES EXPERIENCE
CUSTOMER SERVICE/COMMUNICATION/PUBLIC RELATIONS
 Developed excellent customer service and communication skills dealing with the public young and old
 Established and maintained an admirable working relationship with co-workers and supervisors
 Participated well in a team environmentand worked as an independentwith minimal supervision
 Presented work that was well written and communicated ideas in a clear fashion
 Able to multitask,hardworking,organized
 High energy, detail-oriented,problem solver
 Dependable,adaptable, committed
 People person,trustworthy,punctual
 Diffuse situations with difficultcustomers
 Team player
WORK HISTORY
Cashier
10/1993-current METRO ONTARIO INC
 Provide friendly, positive, and quick service to customers in a professional manner
 Routinelyhelping customers in a high-volume retail outlet including express desks
 Managementconsistentlyreceives positive feedback from customers praising the wonderful service I give
 Working knowledge ofcomputerized cash registers,including credit,direct,and gift cards,gift certificates,
coupons and internetcoupons
 Listen,communicate,and give helpful suggestions to customers inquiries
 Problem solving
 Balance cash and file receipts on a daily basis
 Face ups of candy, gum,and magazines
 Keep work area clean, neat, and tidy

2. Page 2 MITZI FOX
Seasonal Cleaner
07/2001-12/2001 EMERALD HILLS GOLF AND COUNTRY CLUB
 Clean,mop,dust,polish,vacuum,garbage pick-up/disposal all areas ofgolfcourse
 Receive and distribute supplies
 Computer inputting
 Opening procedure for building
Cashier
08/1991-07/2001 SHOPPERS DRUG MART
 Meet and greet customers in a friendly professional manner
 Scan items on a cash register
 Rotating stock
 Order, receive, correlate,and verify dairy products and magazines
 Return expire dairy products and magazines for refund
 Scan items with a gun, make labels,and distribute throughoutthe store
EDUCATION
1983-1986 Centennial College,Scarborough Recreation Leadership
1979-1983 W.A. Porter Collegiate,Scarborough Grade 12
WORKSHOPS
YWCA June 2015
How to Ace Your Interview
Gain Confidence with Your Job Interview
Get Your Resume and Cover Letter Noticed
HOBBIES/INTERESTS
Jogging,Walks,Camping,Fishing,Dancing,Motorcycles, Music, Animals
References available upon request