1. DmytroVehera
Tel.056-5851922
Email:dima.vegera@gmail.com
Skype: Vegerik_dima
Date and place of birth: 17.12.1991 Ukraine
Objective:
To work as a store assistant and enhance my knowledge and abilities in field of
sales, management and customer care.
Profile:
A dynamic, resourceful and hard-working retail assistant with excellent
interpersonal skills and the ability to communicate concisely at all levels. A self-starting
person, who has lots to offer in terms of enthusiasm with the ability to bring high
standards to the workplace. Enjoys being part of a successful and productive team, proven
through work experience and involvement with local clubs and organizations. A good
problem solver who enjoys helping people as much as possible, with excellent customer
care experience, both face to face and over the telephone. Pays great attention to detail
and would make a significant contribution to the business.
Professional Skills:
 Over 7 years’ experience working in a retail environment
 Excellent problem-solving skills, able to work productively and instinctively
with good initiative
 Reliable, trustworthy and an excellent understanding of customer care and
service
 Confident in communicating both over the telephone and face to face
 Able to build good relationships with colleagues and customers
 Excellent time management skills

2. Career Summary:
Restaurant“Chandelier”, Dubai, United Arab Emirates (2015 - 2016)
Waiter, Captain order
 Control of the cleanliness, condition and completeness appliances, utensils and
tablecloths and napkins.
 Knowledge of the menu and study the changes in the menu, the knowledge of
basic and seasonal dishes and drinks offered to guests.
 Advising guests about the features of the restaurant dishes and drinks as well as
the time of their preparation.
 Receiving orders.
 Serving of food and beverages according to the rules.
 Providing the bill to the guests and receiving the payment.
 Training new staff.
2011 –2015 : Supervisor “Kari” , Ukraine
 Transactions of purchase and sale
 Identification and registration of potential clients to manufactured products,
services rendered
 Counseling and consumer characteristics of products/services, their adverting
 Arrangement for delivery of the product purchased
 Registration, data entry and preservation the documents.
2008 –2011: Sales Assistant “Adidas”, Ukraine
 Experience in all aspects of stockcontrol – ordering, invoicing and processing
 Successfully promote positive customer care, helping as much as possible to
find/order items
 Language Skills – excellent communication skills with a friendly and
professional manner
 Policy – Aware of Health & Safety measures in a shop environment
 Actively greeting customers and maintaining a level of conversation during
their store visit
 Promoting specific lines under the guidance of management
Education:
2009 – 2014- Sumy State University, Informatics, Master-Specialist.