1. APRIL ROOT
1590 SpringPoint Rd, Apt F ● Rockhill, South Carolina 29732 ● 704-249-5526 ● April.Root@cpcc.edu
Executive Profile
Motivated and skilled communicator who offers the energy, enthusiasm and proven ability to build and lead a
successful team. My dependable reputation as a knowledgeable professional who is student-centered
demonstrates the necessary leadership skills required by the College.
Profile & Key Offerings:
 Earned the distinction as a strong leader who understands the value of fostering a productive work
environment resulting in positive employee relations, teamwork, efficiency and product quality
 Serves organizational needs by leading, directing projects, delegating and completing work in a timely
manner
 Able to make difficult decisions, respond to emergencies, and ensure compliance
PROFESSIONAL EXPERIENCE
CENTRAL PIEDMONT COMMUNITY COLLEGE, CHARLOTTE , NORTH CAROLINA July 2015 - Present
Academic and Career Advising, Director
 Provides direction, support, training and supervision for Academic Advisors in multiple CCR
program areas; prepares recommendations for hiring staff; makes recommendations regarding
disciplinary actions including termination; establishes and monitors employee performance
objectives.
 Works collaboratively with CCR Instructional Division Coordinators to assist in the implementation
of a comprehensive student advising structure for all CCR students.
 Analyzes new LEIS performance reports and related data to identify potential problems,
determine root causes, and implement program improvement plans in order to meet or exceed
state and federal performance measures.
 Ensures that coordinators, faculty and staff are trained in the implementation of student career
maps to assist students in transitioning to postsecondary education and/or employment.
 Provide information and support for the design and development of new curriculum within CCR
advising prerequisites.
 Monitor and support coordinators and full-time and part-time faculty in the delivery of revised
curriculum aligned to the national College and Career Readiness Standards and consistent with
directives of the Workforce Innovation and Opportunity Act (WIOA) within the advising
prerequisites.
 Participates in leading the implementation of the new CCR delivery structure leading to career
pathways in STEM, In-demand jobs, and/or college transition.
 Participates in overseeing and coordinating administrative operations for CCR, such as accurate
completion of LEIS forms, online attendance and CODs.
 Coordinates department’s activities by assisting in establishing and implementing policies and
procedures, assisting in establishing goals, monitoring and reviewing procedures and
recommending any needed improvements as it pertains to career and academic advising.
 Prepares and manages departmental budget; forecasts and recommends funds needed for
staffing, equipment, materials, and supplies; monitors and recommends approval of expenditures.
 Assists in the development, planning, recommendation, implementation, and administration of
goals and objectives.
 Coordinate and manage technology integration for all CCR advising and career support services.

2.  Contributes to the selection and development of instructional materials for advising prerequisites
in accordance with course objectives.
 Plans, organizes and directs all activities for student advising and transition information for the
Advising and Student Success Centers at multiple campuses.
 Maintains regular communication with CCR program coordinators on a regular basis regarding
advising support services development progress, implementation and delivery.
 Coordinate division activities with those of other divisions relating to student support services and
coordinate relationships with outside agencies, including community-based organizations (CBO)
and the broader community. May serve as the initial contact and relationship manager for all CBO
– instructional sites.
 Coordinate the transition from assessment or HRD to advising and to instruction for new and
current students.
Instructional Transition, Director February 2012 – Present
 Plan, organize, and direct all aspects, including the instructional and administrative activities, of the
transitional programs, including GED, ESL, AHS, and ABE
 Lead hiring of all full-time faculty and staff, provide proper training and resources to all faculty and staff,
offer support and oversight, and evaluate employee performance
 Develop common curricular framework to ensure alignment with state standards and consistency across
classes
 Lead changes to class structure, such as transitioning from open lab to traditional and developing a data-
driven learning culture with emphasis on student progression
 Work with faculty and administrators to ensure that instructors develop active teaching strategies to provide
student-centered instruction
 Develop and administer the divisional budget for staffing, equipment, and materials
 Participate in the development and administration of the divisional budget needed for staffing, equipment,
materials, and supplies
 Responsible for the development or management of five grants, Innovations in Transitions, English Literacy
Civics, Contextualized Family Literacy and Refuge Contract
Compensatory Education/GED, Senior Coordinator August 2007 – February 2012
 Trained, supervised, and monitored progress of staff of seven full-time instructors and 30 part-time
instructors
 Developed strategic plans at multiple campuses and community locations, including assessment and
execution of budgeting, staffing, and program needs
 Recruited, interviewed, and hired part-time instructors and staff
 Managed curriculum and course development and worked closely with advisors to evaluate students’
education levels
 Provided presentations to community organizations for sites interested in partnering with the College for
Basic Skills Classes
 Generated a statistical report that outlines student retention and outcome measures at the end of each
term
 Conducted site visits, observed classes, and conducted annual performance evaluations for full-time
instructors
 Coordinated with other departments at the College to ensure best possible opportunities for students
Basic Skill Instructor August 2006 – February 2012
 Delivered instruction to students in Basic Skills Lab and classroom settings
 Monitored student progress and assessed strategies to meet goal completion
 Developed curriculum for Basic Skills Program that meets state guidelines and provides instruction
necessary to student success
 Maintained and completed all student documentation for program requirements
 Worked with an at-risk population to help improve overall everyday lives
Academic Advisor August 2006 - August 2007
 Provided academic counseling to new and prospective students without an academic major
 Explained policies, procedures, and program requirements through orientation while assisting students in
discovering their educational goals

3.  Consulted with students regarding academic concerns and assisted them in obtaining support to meet their
specific needs
 Reviewed and evaluated students’ test scores and other information to determine eligibility status for
appropriate program placement
 Assisted in interviewing, evaluating, and referring new students to determine reasonable accommodations
based on their medical record, psychological evaluations, and cognitive and intelligence testing
Lab Assistant II May 2002 - August 2006
Assistant Administrative Secretary July 2001 - May 2002
EDUCATION
Masters of Science-Human & Community Services
Walden University, Minneapolis, Minnesota Anticipated Completion: December, 2016
Bachelor of Arts – Human & Community Services May, 2006
Queens University - Charlotte, North Carolina
Associates – Human & Community Services June, 2004
Central Piedmont Community College - Charlotte, North Carolina
Distinctions: Awarded Merit Based Scholarship
SKILLS & TRAININGS
PROFESSIONAL TRAINING
Central Piedmont Community College
 Completed CPCC Leadership Institute (2014-2015)
 Completed CPCC Dimensions of Leadership (2014)
 Curriculum Development Training (2011)
 Contextualized Instructional Training (2009)
 Crisis Intervention & Mediation (2007)
 CASAS Certified (2006)
 Computer Skills: Microsoft Office Suite; Datatel; SharePoint; Informer; Colleague; OSP
PRESENTATIONS
 NCCCAEA-North Carolina Community College Adult Educators Association (2014)
 Basic Skills Community College Conference (2013)
 Project SEARCH Conference (2012)
AREAS OF ADVANCED STUDY
 Staff training and development
 Grant Writing
 Employee scheduling
 Communication
 Policy and program development
 Leadership
 Accountability
 Analytical