Melissa Hooper has over 20 years of experience in accounting, credit and collections, payroll, invoicing, and accounts payable. She has managed teams responsible for these functions and implemented new financial systems. She has also analyzed clients' credit histories and financial statements to mitigate risk, managed portfolios over $100 million, and ensured accurate and timely invoicing and payroll processing for over 1,000 employees.

1. Melissa A. Hooper
12161 Roundham Lane North, Jacksonville, FL 32225
904-386-4048 | hoop1016@yahoo.com
Accounting professionalwith demonstrated expertisein teamleadership and financial administration and
operations,including processdevelopment,testing,and over20yearsofCreditand Collection experience.
Management
• Directdiverse accounting/financeteamsresponsibleforcredit/collections,payroll,invoicing,accounts
payable, andcashapplications.directreportsin multiplecityandstates.
• Maintaindepartmentalprocedurestoensurecontinuousaccuracyandintegrityof financialsystems.
• Trainnewhiresandmentorseasonedstaff in corporatepolicies,customerservice,timemanagement,and
use of CRM andaccountingsoftware.
• Present monthlyand quarterlyreports to Executive ManagementTeam.
Implementation/Acquisition
• Informationgatheringofacquiredcompaniesprocessesandprocedurestocreatetimelineforgo-live and
future state.
• Successfulseamlessmigrationofseveralacquiredcompaniesintothecurrentsystems of owningentity.
• Successfullyoversawthe implementationandmigrationoffinancial systemsacrossmultiplebusinessunits
1000+users supportingthreecompaniesondifferentfinancial/operational systemsin90 days.
• Worked with projectteam tocompletetherequirementsdocumentationforimplementationprocesses.
• Worked as leadfor qualitytesting before informationwasloadedinto production.
• Createdthe processandproceduralmanualsforevery transactionalprocess.
Payroll
• Managedtimesheetentryfor 1,000+employees.
• Responsibleforsetup, deductionsandgarnishments,taxpayments, checksanddeposits,and
reconciliations.
• Responsibleforprocessingdirectdeposittransmittalswithbankinginstitutions.
• Responsibleforall wire transactionsasneeded.
• Issuanceof W2’s and1099’sfor tax preparation.
• Fieldphonecallforalltax questionsfrom nationwidestaff.
• Createaudit processto increaserateof accuracy.
Invoicing
• Ensuretimelyand accurateinvoicingfor600+projects permonth.
• Provide guidancetoprojectmanagementteamstoensurebudgets aremet.
• Developedauditingprocedurestoensureallchargesarecapturedduringbimonthlyandmonthlybillcycles.
• Developedreports to capturethe necessaryinformationforanalysis andreporting.

2. Credit/Collections
• Analyze clients’credithistoriesandfinancialstatementstomitigatefinancial risk,Lessthan 2%bad debt
issues.
• Coordinatebankruptcyprocedures,courtfilings,witnesspreparation,andmediations.
• Financial analysisof prospectiveclients’financialdatatocalculationofdebtratioand completecomparison
of their previous years inoperationto determinegrowth.
• Managedportfoiliosofmorethan100M.
Accounting
• Effectively managecashflowandmonitormonthlycloseprocesses.
• ConductauditswithDirectorof Finance,internalandexternal,for the boardof directorsandour banking
institutions.
• CoordinatejournalentriesandrevenuereconciliationwithGLteam to meetmonthlyclosedeadlines.
• Establishclientguidelinesanddirectcontractreviewsfor allnew contracts. Varied between10-20per
month.
• Analysis of accountstoensure rebatecalculationsmatchcontractual agreements.
• Fileallinsuranceclaimsformissingand/ordamagedproduct.
• Ensureall documentationisinorderfor timelypayment
• CreateJE’s, post generalledger.,assist endclientswith balancingandreconciliation.
AccountsPayable
• Managesubcontractorprocessforproperpayment andinvoicing.
• Work closelywithOperationsto ensure adherencetonegotiatedpriceandcontractterms.
• Developeda system to rank vendors, whichresultedinenhancedcashflow.
• Worked closelywith A/P team to ensureproperpayment termsfor optimalcashdisbursement.

3. EmploymentOct2015to Present
NGAHuman Resources
Contractemployee
Sr. Accounting/FundingAnalyst
EmploymentAug 2015to Oct2015
Spectrum Logistics,Jacksonville,FL
Contract employee
BillingSpecialist
EmploymentDec2014to July2015
RanbaxyPharmaceuticals,Jacksonville,FL
Contractemployee
AR Analyst
Employment,Oct2000to May2014
Astadia, Inc., Jacksonville,FL
MPS Group/AdeccoGroupNA, Jacksonville,FL
Idea Integration,Conshohocken,PA
Mutlipleroles. Worked upto AccountingOperations
Manager(ClientSvcsMgr)
Education
Accounting degreecoursework
ThePennsylvaniaState University at GreatValley
ComputerSkills
• MAS90
• PeopleSoft
• Costpoint/Deltek
• Quickbooks
• OpenAir/NetSuite
• SalesForce
• MicrosoftOffice/Office365
• SAP
• TruckMate
• CargoWise
• Workday
• MyHRW
• PEX
• Empower Tax
• euHReka
• SharePoint